What to put in your carry-on: You can, of course, unsubscribe at any time. alcohol and specialty drinks, Via the Sailor App, Sailors will be asked to turn on Bluetooth once on board doing so allows us to access the ability to contract trace while aboard the ship, All Sailors who have been in the proximity of a positive test will be notified either on board or once back home depending upon when the positive test on board was discovered, Sailors who may have come into contact with another Sailor with a positive test while on board will be sent to their cabin and a health officer will visit, If their COVID-19 test is positive, those Sailors will be asked to quarantine in a designated cabin, The quarantine measures detailed above will then apply to the impacted Sailor(s), Our Medical Care Crew on board will coordinate with our Terminal Crew to arrange the safe disembarkation of COVID positive Sailors, so that theyll be isolated from the standard disembarkation flow/pathway of the rest of the Sailors, After identification, passengers intend to travel commercially, domestically or internationally, despite being advised of the need for continued isolation or quarantine; or, After identification as a case or close contact, Sailors are non-adherent to public health interventions and are at risk for commercial travel, despite the need for continued isolation or quarantine, Aiming to set up a post-voyage notification process through which Sailors and Crew can inform us if becoming unwell within 14 days of leaving the ship (the COVID-19 incubation period), Contacting Sailors and/or Crew who may have come in close contact with anyone who became unwell, so you can arrange any necessary follow-ups or care, In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements, Should a Sailor exhibit signs or symptoms of an illness during check-in (or during their voyage), Virgin Voyages reserves the right to test that Sailor and their traveling companion(s) for COVID-19 at the terminal (or on board), and will cover the testing fees, Regardless of vaccination status, if you exhibit symptoms during embarkation, we may test you for COVID-19. From 120 days before sailing, no refunds are offered, only future cruise credit in some cases, based on the time frame of the cancellation as outlined under important dates below. Reservations are subject to change or cancellation in the event of a full-ship charter, and in such event, Virgin Voyages shall refund all passage moneys paid by a Guest. Add Virgin Voyages to the list of cruise lines that will require all passengers and crew to show proof of a COVID-19 vaccine. Please view our advertising policy page for more information. Conversely, It may be your Voyage sail date if that is the only thing you booked with us. In addition, there are other terms and conditions that apply (hey, its a complex operation to havean amazing adventure with 2,700 Guests!) Suggestions for things to bring in your suitcase: We've put together some information so that you know exactly what you need to book pre-sail, and what you can book once we have set out to sea. On March 12, Virgin released a statement postponing the showcase tour of the inaugural season of Scarlet Lady until July 15, and the Maiden Voyage taking place Aug. 7. Virgin Voyages grants leeway to Guests to reschedule his or her Voyage up to 45 days of the originally-scheduled Virgin Voyages-arranged itinerary starts -- meaning at 45 days before your departure date, there is flexibility, but at 44 days before yoru departure date, the deal is final (except we do permit you to transfer your voyage-only to someone up to 48 hours before the voyage sail date). Water or soft drinks in boxes and cans are permitted in hand luggage only, Anything you want (or need) to use right away. Does MSCs latest vessel really cater to Americans? What happens if a Sailor tests positive for COVID on board, 6. Complete the health-check form in our Sailor App, 2. Weve outlined a few recommendations about approaching travel to and from the ship the trains, planes, and automobiles in between. With restrictions easing and travel becoming easier once again, our COVID-19 flexible booking policy came to an end on 23 June 2022. As the world changes, were evolving our practices and testing protocols as well. We ask that all Guests complete the online check-in as soon as possible. Find out how here. Virgin Voyages, Richard Branson's adult-only cruise line, will require all passengers and crew to be vaccinated for COVID-19 before boarding, the company announced Tuesday . Although conditions on cruise ships are generally safer than on land, you might be wondering if theres a way to cancel or postpone your voyage due to COVID-19 concerns. Due to the risks inherent in travel by sea, if a Guest has any special medical, physical or other requirements, the Guest, the Guests travel agent, or any person booking on Guests behalf is requested to inform us at the time of booking of any special need or other condition for which Guest or any person in Guests care may require medical attention or accommodation during the Voyage, or for which the use of a wheelchair or service animal is contemplated or necessary. Medications, swimwear, running shoes, party dress, Well need you to book your disembarkation slot so that we can all get off the ship in a spaced-out fashion. However, sailings booked after April 30, 2021, don't qualify, so any bookings made in the latter half of 2021 or in 2022 will fall under the line's standard refund policy. We may desire to use such imagery/footage in our marketing or promotional materials in print, on television, on our website, on our social media sites, or other media. Ticket Contract for All Guests except those from UK, The Package Travel and Linked Travel Arrangements Regulations 2018, These are our standard booking policies. Planning a cruise? Shore Things. If you book a cruise with MSC Cruises through May 31, 2022, and the voyage departs through March 31, 2023, you can change your booking up to 48 hours prior to your sailing date if you decide that you cant or dont want to embark. Because of security regulations, Guests may not be allowed to enter the terminal prior to the scheduled embarkation time and may want to avoid waiting in potentially inclement weather as the waiting area outside and inside the terminal may be limited. This post contains references to products from one or more of our advertisers. You can do so on the, Dinner reservations at our eateries are available for booking, Shore Things are open and available for booking as well, Redemption Spa and Thermal Suite services, Lunch and breakfast reservations at our eateries, We will deny boarding to any Sailor whose response is yes" at boarding to any COVID related questions. Receive a Future Voyage Credit in the amount paid that can be applied to a new sailing up to 1 year after the original Voyage date. Flights and transfers are not included. That's exactly the case with the Amex Platinum card. Travel news and alerts. Heres a peek. Related: Heres a first look at Celebritys new Celebrity Apex. In the case of any conflict between these Additional Terms & Conditions and the relevant Ticket Contract, the relevant Ticket Contract will prevail. But if you need help, well do our utmost to provide it. As ever, you should ensure you have adequate travel insurance for your trip. Our Voyages are adult-only, so Guests must be at least 18 years old to sail with us. - From 119 days up to 45 days from your departure date, your available options are: - At 44 days from your departure date, all funds paid are final. 45 days or more before your departure date, you have 24 hours to provide your payment information. For sailings departing May 1, 2022, or later, the lines standard cancellation policies apply. COVID-19-related requirements to keep our Sailors and Crew well. Individual cancellation policies apply at the Guest level for any individual cancellation within a cabin. If you test positive prior to your sail, we have credit/refund policies so you can join us soon, 2. From day 120 to day 46 prior to sailing, there is no refund, but you may reschedule your cruise to another sailing within one year of the original sailing date or opt for a certificate for future cruise credit. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Plus, unlike most other lines credits, Vikings are transferable, so you can gift them to a friend or family member if you dont think youll use them. A detailed breakdown of everything were doing to keep our Sailors and Crew healthy and safe as we hit the high seas. Spa treatments. Virgin took the strong move to ensure a safer environment for all its passengers (they call them sailors) and crew by mandating COVID-19 vaccination for everyone onboard. Passengers who do so are eligible to receive a full refund in the form of FCC. Ultimately, the type of refund youll receive depends on the specific policies for your cruise line, how close you are to the sailing date, whether or not youve made your final payment and whether or not you actually have COVID-19. Terminal details on the day of embarkation and disembarkation. The new policy will go into affect starting July 24. Change names on the reservation; permissible up to 48 hours before your Voyage sailing date. - Pre-cruise testing is no longer required. Within 60 in Economy. All our Sailors are accountable for making plans after disembarkation from the ship they must get all the appropriate tests and medical clearances that their home country requires prior to flying home. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Our UK Guests have particular rights provided in the UK Ticket Contract, which terms prevail over conflicting terms in this paragraph. All money will be forfeited for cancellations two weeks or less before sailing. We may receive compensation when you click on links to those products. Submit an insurance claim if travel protection (aka travel insurance) was purchased. For an up-category change, applicable fare increase is due at time of change. Given some lines current flexibility allowing cancellation as close as 48 hours to embarkation day even if youre tempted to cancel right now, it could be prudent to wait to see how the situation plays out. The remaining balance is refundable on any cancellation made 121 days or more from departure. If you test positive for COVID-19 or have been directly exposed fewer than 30 days before you embark, youre also entitled to the above. If you buy add-on components, such as flights and/or hotels and/or transfers, additional fees associated with these services will apply as well as any applicable governmental taxes and fees. 4. Required pre-flight COVID tests on disembarkation, 1. Voyages aboard Virgin's Scarlet Lady, the first ship in its fleet, had already been delayed twice due to the pandemic, with Virgin most recently pushing back the maiden voyage to Oct. 16, Cruise . Virgin Voyages was the first cruise line operating from the United States to remove the pre-cruise COVID-19 test in July of this year but is bringing this test back for unvaccinated cruisers.. From the must-brings (like your passports and vaccine cards) to the nice-to-haves (like swimsuits and sunglasses), we have a list to help you prepare. The FCC must be used on a sailing that departs within one year of when the FCC is issued. Lastly, just as a final reminder, you cannot travel if you have been advised thatyou are: If you are exhibiting symptoms or indicate on your Health Form that you arent feeling well, we may test you for COVID-19 during embarkation. Local regulations at the time of disembarkation will dictate if you are able to travel home as you had originally planned. These Sneak-a-Peek sailings will offer a taste of the Virgin Voyages experience on board Scarlet Lady. Check you've typed your email address correctly. Having neurological conditions, such as dementia, can make you more likely to get severely ill from COVID-19. The good news for those itching to cancel a booking is that its easier than you might think with some lines at least for now. Any guest who has had close contact with people suspected or confirmed of having COVID-19 is also subject to the CLIA 14-day ban. Each Guest shall be liable to and reimburse Virgin Voyages for all damage to the vessel and its furnishings, equipment and property caused by any willful or negligent act or omission by a Guest. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Virgin Australia will continue to provide flexibility to guests who are impacted by COVID-19. Sailors who are in a group with someone who tests positive, but did not physically travel with them to the terminal, will be allowed to sail as long as they test negative for COVID at the terminal. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. The line will also retain a $100 penalty fee, which is returned to guests in the form of onboard credit to be used for a future booking. Ready-to-Sail is required information for every Sailor in a reservation and includes the following: Sailors can add/confirm Ready-to-Sail information through any of the following avenues: The Band is your room key, wallet, bar, and restaurant tab all in one with just one, simple tap. Compare the cost in points or miles to cash, and see which option is best. Uber Cash and Uber VIP status is available to Basic Card Member only. Beyond 121 days or more from the sailing date, Guest or Guests travel agent has 7 days from the initial booking date as a grace period to cancel the reservation and will receive a full refund of the deposit if cancelled within the grace period. From extensive cleaning measures, to a first-to-sea, high-tech air filtration system, plus a fully vaccinated and boosted Crew our top priority is creating the safest environment possible so you can focus on soaking up your vacation. This offer does not apply to world cruises or world cruise segments. On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. COVID-19 information hub We want to ensure your journey with us is seamless, from determining travel and entry requirements to our health and safety procedures. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Complete the Voyage Well acknowledgement in our Sailor App, 5. The first thing to know is that seven days beyond booking, your deposit is non-refundable. This site does not include all credit card companies or all available credit card offers. COVID-19 antigen testing prior to boarding. 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