On the Apps screen of Play Store, touch the Menu Key > My apps. Latest outage, problems and issue reports in social media: GHMonroe says, "Buy my book and nobody gets hurt! Agreement. #ConsumerCellularSucks, If you need reliable phone service with unlimited data do not use @Consumer_Cell because they say it's unlimited data but in reality at 50 mb Consumer Cellular slows your data to the point that apps & emails don't open. REFUND THE 2 MONTHS AFTER I CANCELLED THEM & GOT A NEW PHONE & NEW PROVIDER. First, ensure sure the battery is properly installed. It gives you a typical flip phone from many years ago. REFUND THE 2 MONTHS AFTER I CANCELLED THEM & GOT A NEW PHONE & NEW PROVIDER. No one from the call center seems to understand the issue. This will reboot the phone, ruling out software issues. .