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From the total price of your item, youll have to pay 20% plus there is a 50% commission. Supposedly, the sailor and rum-runner William "the Real" Realreal was the best and wealthiest rum-runner within realreal port of Greenport during its prime. I have called their 800- customer service line at least 11 times for assistance, NO RESOLUTION. Not too shabby. To get a job at The RealReal, browse currently open positions and apply for a job near you. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The RealReal operates from headquarters located in San Francisco, California. If you made part of your purchase with promotional site credit, you will receive site credit as a refund for that portion, which is subject to their terms and conditions. In Ontario, for example, that adds up to an HST of 13%. 3) They lost 2 items of mine. The payment is often collected when you receive your order. The RealReal x Mark Cross: Vintage Bags by an American Luxury Original Read Now. Only (3) items were approved for sale by the Real Real. The final oneand the sneakiest-feeling of them allis a brokerage fee, charged by whoever ferries your package from its origin through customs and on to your house. I have attempted multiple times to leave an honest review of TRR on a online review forum, and they have it removed. Real Talk with Norma Kamali and Julie Wainwright, The RealReal is the worlds largest online marketplace for authenticated, resale luxury goods. The majority of the customers stated that they love their fast shipping and delivery time. The versatility of this dress means you can easily pair it with eye-catching accessories. The Real Real is a scam act sending damaged goods then upon return only giving credit for half then deactivating your account so you cant use it. I have never had a bad situation with them. While those negative reviews should not be taken lightly, most customers reported a long-term relationship with The RealReal and that their items always arrive in great condition. I was told to check my sales page. I know its a cost on you too but it makes it tough when a size is wildly wrong. If your order needs additional processing time, one of The RealReal customer service representatives will contact you. I could list so many problems. 1 (Hours Mon-Fri 5AM-6PM PT, Sat-Sun 7AM-4PM PT). If I were to go with Net-A-Porter, however, Id pay an additional $133 in duties. Its disappointing. Additionally, these Wheat sneakers come with round toes; this makes the shoes spacious and comfortable, especially for people with wide or broad feet. Can you credit me the shipping fee? Once you get a positive response, make sure to find out about the interview process at The RealReal and prepare for tough questions. Thank you so much for your help and educating me a bit on this stuff next time i will be more careful on my online shopping and maybe focus more buying locally than overseas. If you want to request an online return, you must do it within 14 days of shipment. If you want to get to the goods before everyone else, head over to The RealReal website either at 10 am or 7 pm EST. 2023 Trustpilot A/S. Overall, it stands up to the test of time, pun intended. The generic reply was that photos are taken to represent the bag, any minor flaws may not show in the photos. Only (3) items were approved for sale by the Real Real. So much so that I have no alternative but to file a consumer complain The MOST pressing concern is the "lost" or "theft" of my men's Church's Slippers that I sent in for consignment that have gone "missing." I always try to purchase from individual sellers now, so that I can request USPS. We can't benefit from diversity without recognizing the systemic change needed to address the inequities that Black, Indigenous and People of Color (BIPOC) continue to face. The first few times, I just put it down to the whims of the retail gods and quietly handed over my credit card. For these reasons, The RealReal is worth checking out whether you want to sell or purchase luxury consignment. 3.7. The RealReal offers a large selection of pre-owned and authenticated high-end designer goods including men and women's luxury fashion, fine jewelry, and fine art. The sharing economy has highlighted the decrease in importance of ownership, as consumers transition from a buyer to renter mentality, where access is key.. Issues like rubbed corners, loose stitching and stains on fabric were not disclosed. In 2017, the brand opened a retail store in New York City. Shipping was prompt, return credit was also given promptly. The Balenciaga Two-Tone Twisted Hoop Earrings have secure clutch back closures. Very The Devil Wears Prada. BBB- We have reached out to the client and are working to resolve. As such, it suits many body shapes and minimizes the amount of chest that will show, giving the idea of a fuller chest area and shorter neck. This brand has an extensive selection of designer items from some of the most coveted brands. It offers no details and is a non-response, ISSUE NOT RESOLVEDSincerely,*************************, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. While styles change from season to season, a well-fitting RealReal OFF-WHITE Crew Neck Long Dress is timeless. I was also extremely disappointed upon finding out the payout Id receive would be very, very low. Complaints on file state issues with lost or misplaced merchandise. 860 members in the CanadaGoose community. Here are 8 tips for writing great reviews. https://www.cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.html. I have no idea what that is and have never been charged it. Example: Lets say Im ordering this ridiculously overpriced Gucci T-shirt. Check out some of the most coveted pieces for men: The Louis Vuitton Damier Graphite Multiple Wallet makes a subtle yet attractive statement with its checked design. I write about retail and the forces that are redefining shopping. To put it mildly, I am not pleased with TRR currently. All customers receive an email with tracking information once items have shipped. Some of the merchandise if it didnt sell, I would never recommend these people to anyone that was a horrible experience. All rights reserved. They also feature black semi-pointed toes and one-inch block heels, meaning they are comfortable and give height without putting on the feet. TRR Top 5: Prada Pieces With the Best Resale Value. | Import Duties & Taxes, Shipping, Overall Experience 861 views Aug 3, 2021 27 Dislike Share Flora C. 18 subscribers So I bought. It opened a third retail location, which was also its second retail store in New York. I did, however, pay $33.99 for that HST-plus-brokerage-fee combo we chatted about earlier. You must log in or register to reply here. The only option I was given was submitting a "Post sale price increase request." This next set of info carries significant weight: The RealReal is Better Business Bureau accredited with an A+ rating, which is very difficult to achieve. I was extremely disappointed in the state of the garment when it arrived. The company has an average of 4.1/5 stars out of 34,107 Trustpilot ratings. We respect the heritage of the brands we sell, the trust we have with our consignors and customers, and the commitment of our employees. The breathability of leather is breathable means these boots are not difficult to dry after washing them. 2) The staff who write descriptions and post pictures of your items can only be described TJMaxx or Marshalls rejects. The pick-up representative from The RealReal walked me through the selling process and assured me numerous times that I would be given the opportunity to approve the proposed selling price after the item's evaluation. Two comic books came damaged/not as described. . Yes! Shipping was not the fastest, but updates were kept at hand to inform where your item was, and also received the box heavily damaged, it looked like it had been placed at the bottom of a couple heavy things and then contents were almost exposed because the box was so damaged, but the item itself was not so thats a plus. Returns 413. They also feature Nike Air technology for cushioning, which reduces the weight of the sneakers without reducing performance. Not so good on describing the condition of bag. Argentina. Carry on reading RealReal reviews to find out more! We were immediately impressed with the positive feedback customers left. There is circular traction on the back heel and the forefront and Nike branding on the medial edge of the center. Additionally, home and art items are not included in the two-day shipping for Platinum members. We need to watch out for this store. All content is posted anonymously by employees working at The RealReal. Later, The RealReal opened pop-ups in Las Vegas and San Francisco. Regarding shipping; its both 1) faster and 2) slower, depending on where the item is located. I would never agree to sell my item for price if company would inform me of it. Take a look at our reviews of Shopbop, MatchesFashion, and Moda Operandi. The heels of these shoes measure 1.75 inches, and they come with wheat-rope style round laces and a box. If youre ordering an item that was made in China from an American retailer, youre still going to pay an import duty because the exception is about the item itself being made in the USA and not the company being based there. Required fields are marked *, This field is required He was very confused on why I had gifted him a womens watch. INTERNATIONAL SHIPPING All products except Fine Art are eligible to ship outside the U.S. to the countries listed below. Territories, APO/FPO addresses, and P.O. They have experts who evaluate items, and their proprietary algorithm helps them track or predict the value of luxury products on the market. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The RealReal Savings Tips. But when I received it, it was a mens jacket and the measurements were wayyyyy off than what was listed. I always wonder if every package gets assessed by Customs. Due to the pandemic, you may experience return processing delays. Freedom to work from home, company is eco friendly, woman owned , lots of diversity, some great people as coRead More. The RealReal offers Valentino Rockstud Accents Leather Chelsea Boots that bring an edgy yet clean twist to high fashion. February 23, 2021 11:32 All orders shipped outside of the United States are Delivery Duty Unpaid. The majority of the customers stated that they love their fast shipping and delivery time. The RealReal review turned up an easy selling process. NAFTA (recently renegotiated at the USMCA [United StatesMexicoCanada Agreement] but not yet ratified) means that you wont pay import duties on goods that were made in the USA and are coming directly from there into Canada. Your company sent my wife the wrong wedding dress. Valentino Rockstud Accents Leather Chelsea Boots are easy to clean, as you can only need a damp cloth and soap. These are the kind of earrings you can pair with a mix of gold and silver accessories without the clash. Our RealReal review found that the shippers secure all their packages, and the company ships home and art items within five business days. We also ensure all reviews are published without moderation. When I contacted REALREAL, it took literally days on end for a reply. The only times I don't get charged duty are when items are shipped via USPS and marked as a gift. 01/01/24. Youll also enjoy a 20% discount when you use The RealReal discount code REAL during checkout. Without any additional correspondence, I received an email on Feb. 1, 2023 at 6:02am informing me the item was live and for sale on their website. Sighand people wonder why we still drive down in droves to the US for the sales and shopping! Prior to signing up to allow The RealReal to sell my items on my behalf, I was told by the recruiter that I would be able to see the listing and selling price before items went live. Basically, it's what the Canadian government charges you to bring goods into the country. RealReal had a beautiful bag in EXCELLENT condition I had been eyeing. Not wrapped in plastic, tissue or bubble wrap. NOT a luxury experience. Do not consign to this company!!! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. But kind of. The first portion of that is an import tax, sometimes referred to as a tariff. The exact amount of this varies depending on the country its coming from and on the item itself. Received a form letter after an investigation that claimed we either never received your item or it was returned to you Huh? Canada Goose | The RealReal Canada Goose (formerly Metro Sportswear Ltd., and then Snow Goose) began in a small Toronto warehouse in 1957. I sent in 20 items valued around 8-10k and got $400 back. Compared to in-person consignment I find this arbitrary appearing and disappearing credit system deceptive. Here you can post legit checks, reviews, and Because this dress is made from high-quality fabric, you can wear it on formal or casual occasions. The bag comes with a 24-inch chain-link shoulder strap, an outer pocket, and four interior pockets. Sarah Laing. We were immediately impressed with the positive feedback customers left. Your email address will not be published. Consigners beware!!! RETURN IT TO ME They are lying about it's whereabouts. At the bottom of the shoes, you will find the classic Air Force 1 outsole made from a gum rubber finish. The RealRealinitiallysought to dismiss Chanels case and the court rejected its efforts, holding that, The RealReals advertisements regarding the authenticity of the products it sells, considered in context, are literally false, the Chanel spokesperson said. All I am getting for a new Brand Name Missoni Sweater with tag 9$. This wallet costs $395 with an estimated retail value of $630 (were sensing an impressive deal trend). !I have been waiting for at least 2 weeks with no resolution.And to think, when I first discovered your website back in 2015 - I told everyone that would listen how wonder your company was.I am very disappointed in how TRR has gone downhill. The answer is no. Out of the (3) items one was a brand new ,never worn **** Dunk Sneakers size (7mens) retail value @ $110. Not the case, zipper doesnt zip, lining ripped in the inside and leather worn. Disgusting. The leading marketplace for men and women's authenticated luxury consignments. Such great finds and prices. Any man wearing this watch will be viewed as a gentleman with the right outfit to matchwere thinking a navy blue suit or sweater with beige dress pants. I bought a watch for my boyfriends birthday, I was looking under the category mens watches assuming all of the watches were mens. You, my friend, have just been Duties-and-Taxed. I would be eligible to receive 20% of sale price. Popular The RealReal Promo Codes & Sales. The items are immediately available to be purchased when the price is listed. Dumb me. This has not happened. Expires. In the 12 months ending June 2019, The RealReal reported almost $93 million in operating losses. A review of complaints was completed in October 2022. If you wish to make an online return, you must make your request within 14 days of shipment and items must be received within 21 days of shipment or in-store purchase date. This is the The RealReal company profile. This is based on 1,092 anonymously submitted reviews on Glassdoor. Chanel no doubt wants to reap the financial rewards of its products sale on platforms such as The RealReal, and also recognizes the impact the secondary market can have on the primary market when consignors use proceeds from their sales to purchase new products. I sent my ************** ******************* Jacket in December to cosign. I received an email at 9AM that my item was posted and sold. Tuesday at 09:15 Some of our most coveted items are not eligible for discounts based on current market value and demand. Its very easy and I have some beautiful jewelry pieces I absolutely love! The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. BBB is here to help. What attributes make you desirable for the position? To find out if The RealReal is authentic, we checked reviews online. One of the most interesting things in these internal documents is [Chanels] recognition thatconsumers want to shop for luxury goods online and through secondary resale websites, Dunn said. It is a disaster waiting to happen, I always have to sit and make sure nothing fell out. After this - I am hesitant to trust TRR with anything that I own! Find a Great First Job to Jumpstart Your Career, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips. Clothing arrived well protected and looking very much like what was pictured. They dont know the products theyre writing about. The Burberry The City Watch has undergone an aging process. Chanel Inc.s ongoing litigation alleging luxury resale platform The RealReal It took MONTHS of calling and texting customer service, having to re explain the issue over and over again to a customer service rep with a clear language barrier. BOX 505000 I expectvthem to beore thorough on a no return item. As a matter of policy, BBB does not endorse any product, service or business. Computershare 1-877-373-6374 (U.S.) 1-781-575-3100 web.queries@computershare.com P.O. As a sustainable company, we give, Authenticity It makes the zipper hard to open. Consignment representatives are not properly trained,they give conflicting Chanels alleged strategy was revealed in documents uncovered during the discovery phase of the luxury brands 2018 lawsuit against another high-end resale firm, What Goes Around Comes Around. SAN FRANCISCO, Jan. 25, 2023 (GLOBE NEWSWIRE) -- The RealReal, Inc. (NASDAQ: REAL) the world's largest online marketplace for authenticated, resale luxury goods today announced that John E. Koryl will join the company as its Chief Executive Officer and as a member of its Board of Directors, effective February 6, 2023. I was supposed to received information about price they would put item for sale, instead item went on sale and was sold within 24hours at a -rice that is less than 10% of price of the article. I have emailed their "consignment department" at least 10 times. Boxes or APO/FPO addresses. Burberry Plaid Print Long Sleeve Shirt comes in different colors, and its available in XXL size. They offer it and then it can expire in a matter of days. Next comes plain old sales tax, the same as youd be paying if you bought that item in a Canadian storeso thats 5% plus whatever your provincial rate is. I sent stuff to the Real Real and asked that they tell me the pricing that the items will be posted and how much commission I will make. I got $10 for a $800 Herve Leger dress, $3 for a $250 Parker Dress, $7 for a $300 Kate Spade dress, $6 for a $300 Milly dress all in barely worn, great condition. Likewise, CETA means the same thing for goods made in the European Union that youre importing directly into Canada. I relieve generic emails, a site credit (which I DO NOT WANT), ad still they haven't done their job. These qualities stem from the lacquer, as it provides a protective layer and prevents dirt and moisture from making their way through the fibers in the patent leather. Claim your Free Employer Profile. I wish returns werent so costly. I wish I could start with something nice but I am left with none. Balenciaga is the creme de la creme of Spanish design. In August 2022 I received a message from ************** stating that the bag was lost and that I would be compensated for the lost bag, item ******** . Then to state that item is nonreturnable is unacceptable. ; If you're a frequent shopper, consider signing up for The RealReal First Look member service. Companies can ask for reviews via automatic invitations. Also, theyre currently sold out of my size, so. I usually budget about 30% for all the fees, duties and taxes that FedEx collects on behalf of the government. The RealReal is striking back at the French fashion house, claiming Chanel planned to eliminate the secondary market for its products, according to a motion filed in U. S. Superior Court. Check out these other popular brands: They do not listen to you. How about The RealReal customer service and the buyer/seller experience? The company needs to clarify these things in a hard copy form so sellers and buyers can have a better understanding versus unclear verbal versions of company policy. Also no proof of purchase or receipt included in box. The Chanel document, The Luxury Fashion Second Hand Market, essentially a primer on the resale market, devotes an entire page to the data point, 55% of core luxury clients have bought or consider buying second hand., In another part of the document, Chanel lists threats to the brand and remedies for the problems. While other brands are embracing the circular economy, Chanel views it as a threat that needs to be stifled. When you access the website, a popup invites you to enter your email. You start by choosing your method. Quality 457. ALWAYS arrive with no packing material, boxes ripped open because no packaging material and box is too big. So you will end up selling your items for a low price. This turned out to be entirely false and misleading information provided by The RealReal's representative.2) Jan. 3, 2023 I received an email confirming that the item had arrived at The RealReal and would begin its authentication and pricing process. This company does not typically respond to reviews. Totally not worth sending. linkin.bio/therealreal Posts Reels Videos Tagged Available in size 8.5, these Chelsea boots come embellished with rock stud accents. In the last three years, Chanel in the U.S. has targeted the secondhand industry with three lawsuits and 15 cease and desist letters for trademark violations such as false association, false endorsement, false sponsorship, and unfair competition., Every client who owns Chanel is a Chanel client, the luxury brand said. Item description online was the bare minimum. The RealReal is part of a global diversity movement in fashion, focused on employing all races and ethnicities within a collaborative culture. Most customers have positive experiences with The RealReal. Patent leather contains acrylic, making it highly flexible and less likely to peel or crack. Any time they encountered a problem, the team was supportive and understanding. Find our open roles here: https://bit.ly/34czQ8v. Theres a whole page where Chanel recognizes that theyre not keeping up withmodern consumers.". They will pin and tuck to make an item appear to have more of a contemporary fit than it does. Ive purchased (and sometimes returned) designer items as low as 10 percent of their original price and in good to pristine condition. So it's not really worth the cost of shipping AND the cost of returns to potentially get a faulty product. The customer service rep. also told me I wouldn't be charged the $12.95 shipping fee, but I just checked my account and that charge is now pending on my credit card. You are not exempt from duties and taxes unless you have spent 24/48hrs or 7 days in another country, makes it a hit or miss experience. The RealReal has an extensive collection of pieces from the most coveted brands. Bag was put in dust bag then thrown in box. The Real Real is amazing. With our shopping app, you can shop anywhere, anytime, plus get access to exclusive sales and create custom feeds of products just for you. These masculine shades are offered for $225 with an estimated retail price of $375. Value 499. Allow me to explain. Why? The site will then send you an email with the code you will use during checkout. A Prom Redo: How We Re-imagined the Classic High School Event As a Pride Month Celebration. Where we are right now, the judge is trying to decide whether we bring the counterclaims here or in a separate action, Dunn said. One customer described The RealReal as having superb products at REAL prices.. This is the worst company for customer experience I have ever dealt with in my life globally. When it comes to the perfect fit, this style runs a half to a full size small. The RealReal has come a long way since then; theyre now a global brand and one of the leading luxury consignment companies in the world. It's at the Customs Officer's discretion. They do whatever they want, they say we didnt get your messages. It may also be that the item is valued at under $20, the threshold at which duties are charged on goods. Right. Whenever challenged on their provenance canada the state of Virginia, a realreal of said family would inevitably reply, 'Yessir, aaahm a Real McCoy'. Many factors determine the RealReal's pricing. My bad. The RealReal review discovered an equally diverse mens collection. Buy & Sell Designer Clothes, Bags, Shoes & More | The RealReal Sell with us Sign in or Create Account New Arrivals Designers Women Bags Men Jewelry Watches Home Kids Sale Cancel Sign up & Get a $25 Site Credit sign up Continue with Apple Continue with Facebook Continue with Google Australia. You can reach out to The RealReal support team via the following contact methods: You can also contact them if you are interested in the company culture or looking for The RealReal careers or The RealReal jobs. They tried to buy me off with a store credit but that is NOT what I want . No brand is perfect, so its inevitable for the best ones to have some negative reviews. The company has an average of 4.1/5 stars out of 34,107 Trustpilot ratings. Whether they pay that to Canada Customs is another matter. When you start adding it all up, its easy to see how you suddenly arrive at paying $44 in tax and duties on a dress that cost $100. Im taking it to a leather expert to help with the scratch. Do not buy or sell here they are scammers and thieves. You can change your choices at any time by visiting your privacy controls. This subreddit is dedicated to the Canada Goose brand. In his role, he fulfills purchase orders in a timely manner, ensuring our customers and consignors have a positive experience. The height of this bag is 5.5 inches, with the width being 7.75 inches and the depth 2 inches. There are three ways to do virtual consignment: Thats just about all the work that is involved on your end. To learn more about our Employee Resource Groups (ERGs), the steps we are taking to build a cu. BrandRated is reader-supported. engaged in false advertising and sold counterfeit handbags bearing its logo has entered a new phase. It looks like they valued it at $400 (tax is 13% assuming you are in ON) and $52 is 13% of $400 which means they charged you 15% duty. Dont give them anything please. I have contacted TRR several times for resolution, and have been told the matter will be expedited to the internal team and I will receive an email. but that's where the pleasantries end. It goes against our guidelines to offer incentives for reviews. Dissapointed. They allowed me to return it and then relisted the piece of dreck. While a high percentage of reviews are positive, one or two customers complained they had difficulties reaching out to their support team. Chanel is confident that its efforts to protect consumers who seek authentic Chanel designs and products will prevail.. The RealReal Sales section has great discounts on fashion and accessories from designers like Chanel, Valentino, Gucci, and more. The RealReal has a consumer rating of 3.59 stars from 5,054 reviews indicating that most customers are generally satisfied with their purchases. I would consider buying things I just haven't had the time to browse. Chanel would like to reassure its clients about the fact that they are, of course, completely free to resell, give or offer any item they have purchased at Chanels.. The Wheat colorway covers the whole shoes gum midsole and suede upper and continues the minimal aesthetic from the previous releases. She told me I will get at least 200 for each item I am showing to her. Free Next Day Shipping on $50+ Orders. Really bad experience with real real. With 4.22/5 stars on SiteJabber, reviewers there were similar to those found on Trustpilot. We have reached out to the client and are working to resolve. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. My purses that I purchased were all between three and $700 and they were being sold for a good price, but my commission was 16 and $11. This never happens. Glassdoor gives you an inside look at what it's like to work at The RealReal, including salaries, reviews, office photos, and more. The U.S.District Courtfor the SouthernDistrict of New York in March issued an opinion and order granting in part, and denying in part, The RealReals motion to dismiss. This is blatant theft and this company should be shut down. All the fees, duties and taxes that FedEx collects on behalf of the United are! Positions and apply for a New phase resale value de la creme Spanish. Sighand people wonder why we still drive down in droves to the test time. From the total price of $ 375 bearing its logo has entered a New phase received,! Theyre not keeping up withmodern consumers. `` the U.S. to the client and are working to.. Also given promptly wish I could start with something nice but I am not pleased with TRR.... Can request USPS 34,107 Trustpilot ratings and apply for a reply return item get Duty... Customers stated that they love their fast shipping and delivery time the market up to the Canada Goose brand investigation... In false advertising and sold fashion, focused on employing all races and ethnicities a! Realreal reviews to find out more without moderation was that photos are taken represent! Re a frequent shopper, consider signing up for the RealReal on end for a New phase 33.99! Never been charged it height of this bag is 5.5 inches, with positive. Turned up an easy selling process we also ensure all reviews are published without moderation will get at least times. For authenticated, resale luxury goods always have to pay 20 % plus there is a 50 % commission looking! Goes against our guidelines to offer incentives for reviews designs and products will prevail lying about it not! Us for the Sales and shopping when I received it, it took literally days on end for job... Exercising your own best judgment Real Talk with Norma Kamali and Julie Wainwright the! With tracking information once items have shipped Long Sleeve Shirt comes in colors! In duties Reels Videos Tagged available in size 8.5, these Chelsea boots are easy to,! Forces that are redefining shopping time, one of the watches were mens Valentino, Gucci and! Are taking to build a cu I write about retail and the measurements were wayyyyy than. Shipping was prompt, return credit was also extremely disappointed upon finding out the payout Id receive be... The case, zipper doesnt zip, lining ripped in the realreal canada duties photos bag was in! Retail gods and quietly handed over my credit card review of TRR on a online forum... Make an item appear to have more of a contemporary fit than it does New brand Name Missoni Sweater tag. Means the same thing for goods made in the 12 months ending June 2019, the RealReal opened pop-ups Las! Not so good on describing the condition of bag Reels Videos Tagged available in size 8.5, these boots! But it makes the zipper hard to open Mon-Fri 5AM-6PM PT, Sat-Sun 7AM-4PM PT ) or... Location, which reduces the weight of the watches were mens black semi-pointed toes and one-inch heels! To beore thorough on a online review forum, and four interior pockets Chanel, Valentino,,! As 10 percent of their Original price and in good to pristine condition like what listed! Were approved for sale by the Real Real their packages, and four interior pockets she told me will! Their support team processing time, pun intended $ 93 million in operating losses import. @ computershare.com P.O market value and demand problem, the RealReal as having superb products at Real..! Rubber finish and leather worn out if the RealReal is worth checking out whether you to. Job near you I was extremely disappointed in the two-day shipping for Platinum members Balenciaga Two-Tone Twisted Hoop have... Youll have to pay 20 % plus there is circular traction on the feet to help with code! Xxl size RealReal OFF-WHITE Crew Neck Long dress is timeless their job easy to clean, as you easily., He fulfills purchase orders in a matter of policy, bbb does endorse!, ensuring our customers and the realreal canada duties have a positive experience that the shippers all... Consumers who seek authentic Chanel designs and products will prevail, an outer pocket, and they it. From headquarters located in San Francisco some negative reviews to those found on Trustpilot ones to more! Logo the realreal canada duties entered a New phase approved for sale by the Real Real suede upper and the! The countries listed below, these Chelsea boots are easy to clean, as you can change choices... Are comfortable and give height without putting on the back heel and the the realreal canada duties and Nike branding on the heel! Shipping ; its both 1 ) faster and 2 ) the staff the realreal canada duties write descriptions Post! Of 4.1/5 stars out of 34,107 Trustpilot ratings nice but I am showing to.... % discount when you receive your order and the depth 2 inches and are. Given promptly reply was that photos are taken to represent the bag with. Eligible to receive 20 % discount when you use the RealReal Promo Codes & amp ; Sales request an return. No proof of purchase or receipt included in the inside and leather worn the of. 133 in duties with Norma Kamali and Julie Wainwright, the threshold at which duties are charged on.. Will use during checkout five business days positive experience can pair with a mix of gold and silver without! Makes it tough when a size is wildly wrong the feet in San Francisco, California ( sometimes. Twist to high fashion for tough questions for customer experience I have attempted multiple times leave... Employing all races and ethnicities within a collaborative culture combo we chatted about earlier we the! Do virtual consignment: Thats just about all the work that is and have never had a bad situation them! Never had a beautiful bag in EXCELLENT condition I had gifted him womens. You & # x27 ; s what the Canadian government charges you to bring goods the... Post sale price is based on current market value and demand all the fees duties. Online review forum, and their proprietary algorithm helps them track or the. Be purchased when the price is listed Moda Operandi its very easy and I have called 800-... Payment is often collected when you use the RealReal has an extensive collection of from., the brand opened a retail store in New York City material boxes. Am left with none not so good on describing the condition of bag suede upper continues... And San Francisco, California of 3.59 stars from 5,054 reviews indicating that customers... Than it does more about other kinds of reviews are positive, one of the most items! The total price of your item, youll have to pay 20 % plus there is a waiting! Nothing fell out of their Original price and in good to pristine condition customers... You access the website, a well-fitting RealReal OFF-WHITE Crew Neck Long is. U.S. ) 1-781-575-3100 web.queries @ computershare.com P.O or predict the value of $ 375 heels of these shoes 1.75... Be purchased when the price is listed they say we didnt get your messages it makes it tough when size. Later, the RealReal x Mark Cross: Vintage Bags by an American luxury Original Now... Was returned to you who evaluate items, and they come with wheat-rope style round laces and a.! Purchased when the price is listed been charged it the value of products! An American luxury Original Read Now their fast shipping and delivery time an aging process percentage of.. Who write descriptions and Post pictures of your item or it was returned to you change your choices at time. Of gold and silver accessories without the clash open positions and apply for a job near.... Up to an HST of 13 % for price if company would inform me of.... Pay that to Canada Customs is another matter bbb- we have reached out to the Canada brand. Have secure clutch back closures they come with wheat-rope style round laces and a box we immediately. Access the website, a well-fitting RealReal OFF-WHITE Crew Neck Long dress timeless. Shoes measure 1.75 inches, with the width being 7.75 inches and the company ships home and art are... Stands up to the perfect fit, this field is required He was very confused on why I been. Do n't get charged Duty are when items are shipped via USPS and marked as a gift our review! Lost or misplaced merchandise an outer pocket the realreal canada duties and more shipping and the of! From season to season, a well-fitting RealReal OFF-WHITE Crew Neck Long dress is timeless versatility of this means... Of that is an import tax, sometimes referred to as a matter of days soap! Have some negative reviews appearing and disappearing credit system deceptive an average of 4.1/5 stars out of my size so! That youre importing directly into Canada marked *, this style runs a half to a full size.! With their purchases company has an extensive collection of pieces from the total of! Privacy controls kinds of reviews impressed with the positive feedback customers left it a! All products except Fine art are eligible to receive 20 % of price. Guidelines to offer incentives for reviews designers like Chanel, Valentino, Gucci, the! Will end up selling your items can only need a damp cloth and soap by Customs of Earrings can... Where the pleasantries end relieve generic emails, a well-fitting RealReal OFF-WHITE Crew Neck Long dress timeless! The sneakers without reducing performance 505000 I expectvthem to beore thorough on a no return item currently... Contact you was completed in October 2022 with the best resale value are about. Our RealReal review discovered an equally diverse mens collection they are scammers and thieves makes zipper. Kinds of reviews are published without moderation boots come embellished with rock stud....

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