Did youever get it fixed? There are some really good vinyl cutting tutorials on YouTube that you might want to check out, too. Trying to make my first cut on my new Cameo 4 and Silhouette Studio Sends my image, but then stays stuck on processing. Let me know how it goes, Trudi. I used to until I was having the same problem, so I found it by trial and error. it started randomly getting stuck in the pan mode when i relase the wheel. Is that key stuck? If I have my blade set at anything below 3 it barely even marks the paper. The new version is still very unstable and Silhouette America has advised users to go back to the Legacy version. This will tell the machine that this is a hole and needs to be cut out. So you suggest always using a 3 no matter what material? Let me know what happens and well take it from there. please help :(. Thank you! Hopefully, it will help some of you who may also be experiencing problems with your Cameos. 2is it only with .svg files, or are you seeing the same problem with Silhouette (.sil) files? thanks a lot for the change the roller-subscription. I have files I know are perfect, I print them out send to cameo (have had less than week) and the top cuts fine the bottom is way off??? But it may just not be clipped on tightly. Here is my website: Seuls au monde Tome 1 Les rescaps du Greenway pdf, Hello Gloria, So thanks for all of the help! STRONGLY considering returning for a cricut! Cry, I had this problem tonight also. Please note that these steps will remove the library (including any non-recoverable user created designs) and any Designer Edition license key present: Like when you do a big tree branch or family name. lol. It doesnt do it every time either. Hi, Dawn, To know more information, you can visit this site: http://www.mordocrosswords.com/2016/02/moves-it.html, THANK YOU! My cameo is doing something similar to Rachels. Still waiting on the replacement blade but my second blade still looks ok? It is so great when we share our knowledge!! Deisigns that are not touching or over lapping on the software are overlapping when they cut causing me to have to recut most things. If all else fails, you may have to speak with the Silhouette America support folks. 2) if that doesnt work, be sure you are aligning your cutting mat with the short line on the bar below the rollers. regarding the silhouette cutting blade problems i faced the same problem and i came to know that once we adjust the plaid several times the white part will be stuck inside thats why the blade cuts half cut only but once you push the black part back the white part will popup out again and you can enjoy cutting again. I reinstalled the program and ALL of my files are gone. I so happy to hear that you have found my sight useful. Same here mines is stuck on the blue screen no words or anything. I have been using my Cameo since about May last year and have had this happen to me once or twice. Restart the Computer :-/ Please help!!! VERY FRUSTRATING. They mailed a blade to me and I explained that I had already replaced with 2 brand new blades (I had bought extras when I got it). When I called Silhouette support they told me I needed a new USB cord even though that is not the issue. The mat/card will go in perfectly but the machine will always instruct me to unload! It will do this a couple times during the entire cut but all the cuts will not be correct. Solution for the silhouette group : Follow these steps: Press the Windows key + R on your keyboard. I would call Silhouette America, again, and explain to them that you have tried a new blade with the correct settings and are still having problems with the blade jumping around. Save my name, email, and website in this browser for the next time I comment. Thanks for taking time to help us out on this one!! Thanks so much for this page! Thank you so much! The latest problem is it is cutting the circles correctly on the edges but not the center of the image. Gloria If you do, feel free to skip to the section on The Cursor. Sorry if Im rambling but Ive tried going through all the videos on youtube and none of them seem to be answering the questions that I need. Or, is it possible that the contact paper is getting piled up behind the Cameo and the part that is in the Cameo cant move forward? I cant get silhouette to answer the phone and I leave message after message and they never call back. Then select My Download History. I spoke with them on several occasions and they sent me a new mat and a new blade. Good luck!! Click on the order and download it again. Its great however once I start using it I dont know how to get it to stop so I can do other things. All I know is that if I double click on an image in my library, itll show up on a page. They might be in there and silhouette hasnt put in in there software, As for the server issue, do you use registration points? So why is I not getting through when I run it in the cameo? I have been having this problem as well and my cameo has become useless! (Granted, I have not replaced my blade yet)I still dont think for the expense of this machine that we should have these issues. Gloria. The cursor looks like a 5-fingered hand when you. The original blades were manufactured in Hong Kong and were defectivethey are set at the wrong angle and simply tear the paper. Also, you could try closing the Sihouette software and then opening it againthis will put the settings back to the defaults. I would not recommend this method for the following reasons: 1) the Zing has infinite blade settings, unlike the Cameo, which has only 10 specific settings. So, I have got rid of v3 and downloaded Legacy. And, it was my fourth blade that final did it. As soon as you release your mouse button, the eraser stops working. I know its primitive, but it works like a charm for me. ( since this is what brings in my income) In some areas, it would just pull/rip the paper, in others, it would not cut completely through. When you want to move something the hand will show up and when I grab something, it deletes it or makes it smaller or larger(no arrow just the hand). Your email address will not be published. I would really like to have the send2cutter.zip too , yes, please where is the link for the file? But it seems as if it became lose and now it gets stuck when it wants to move a certain direction. I'm not a novice with this software but for some reason, I just encountered this problem.I don't remember clicking that button but it is fixed now thanks to your brilliant instructions!! I also just received this follow up from tech support - I already deleted the problem file so I have no idea if this was the issue or not, but posted here for someone to find 7 years from now. My silhouette started acting very off today. Any ideas on what I should do would be great Every time I try to cut, the Cameo cuts a few of the images, or sometimes a few parts of the images, all seemingly randomly placed. This will clean off the paper debris and often returns your mat to new condition. First and foremost, open Finder on your Mac. Your 8 1/2 paper should stay firmly on the 12 x 12 cutting mat, and you do not ever have to move the white roller unless you are using a smaller cutting mat or a different media, such as vinyl. I was about to go nuts- thank you for making this a quick fix, LOL! same exact problem, I am having the same identical problem.. only getting blue screen. I think the setting for the blade is right, based on the images that do cut. It almost seems like they stuck a new SN sticker on the back and mailed my old machine back to me! then look for the snap to grid box You will need to hold down power button until a light blue screen is shown. Now it keeps telling me to plug it in. Please help me. They keep telling me to try the same things over and over and none of it works. I hope you will come again soon!! 11. When the cursor looks like a small, blue-filled circle or square, your eraser tool is activated. Im cutting a quote and its cutting but not the inside of the letters. Recover any previously downloaded content as directed at http://www.silhouetteamerica.com/faq/solution/249 If its not, your next step is to call Silhouette America support and explain your problem. Dealing with hard questions during a software developer interview. The setting for the blade should rarely be used at higher than 2 or 3 for cardstock. Silhouette American advised me to go back to the Legacy version. I've found this to work as well, but as soon as the window or tool changes focus, its back! 1. Finally came here (yes I know this should have been my first port of call! everyone recommended this silloutte cameo 3 . Im in a slight panic due to time not being on my side. Glenda in GA, Same problem, prevent the computer from allowing the cameo to phone home by turning off your internet access. Thanks for sharing the link and giving us crafters something to think about. Expand Post. Navigate to where you have saved the CAMEO3EXT_V120.bin file on your computer and select it If you leave paper debris around the blade, you will not get clean cuts and you will ruin costly paper. Good luck!! thanx for sharing. They have horrible customer support hours for something technology related. 3) the reasons the blade is cutting when you running it manually across a sheet of paper, but doesnt cut when its in the Cameo, are a) because the pressure you are applying is greater than that being applied by the Cameo, and b) because the angle of the blade is very likely not the same in your hand as it is when its in the Cameo. You dont need to memorize it all or get bogged down with figuring out HOW to do everything I mention. and install the Legacy version. Thank you! I just watched the video on how to visually set the blade depth. 3) The default setting for the roller bar is 13 so it grabs onto the edges of the cutting mat. Slide the letters you do not want off the mat. Another option is to, in Studio, click on file and select Download pending orders. Pleeeeaaasssseeee help guys I wanna play with my new toy Many thanks Sam. Im enjoying reading all the responses and solutions to different problems. I dont no what to do pleas help me . If anyone has a solution I would also be curious! Im not totally clear on what happened with your black ringsare they still on the bar? Youre welcome. I just found that this problem also exists in ArcGIS Pro, your solution also worked. I feel your pain! I did this 1 day out of the box. If your computer has a touchscreen, you have the option to navigate around the software by touching different areas of the screen, just like you would with a smartphone. Re-open the Finder Ive even gone as far as trying to hold the mat in place when it gets to the troublesome cut, but the cameo fought back and won! . Take care and be happy!! Even managed to charme some really intricate figures out of the lady already, hooray! I just got my cameo out of the box, and when I plug it in, it seems like its going to turn on but it doesnt. Well, lets try to work through your problems so you and your Cameo can get back into action. Has 90% of ice around Antarctica disappeared in less than a decade? I am still having the same issue but only on my laptop. I received my cameo today. When I first got my machine almost a year ago, it worked perfectly. I dont know what else to do. How to use the Silhouette drawing tools Lesson 1: Draw a line, Tuesday quick tip: How to strikethrough text, Attention Windows computer users with an older Silhouette machine, Silhouette America to discontinue the Curio. Too bad the Cricut air came out one month after I bought my silhouette Cameo. However when I send to silhouette it says its working but does nothing and quickly says cutting complete. So I sat on the phone with micosoft for hours going through everything and we found when we clicked on preferences for Silhouette is only shows 8 and lower no option for windows 10. Just want to make sure I am not doing something else wrong in the meantime. Reinstalling the drivers from the disc that came with the cameo seemed to have fixed the issue! Also, many of my readers have said that neither the DVD that comes with the machine nor the on-line manual, is of much help. Seems like the blade pressure isnt consistent. I have restarted everything, made sure its all plugged in perfectly, the cutting mat is loaded, all of the settings, blade and images are correct. Ive been through it, too. Has this happened to anyone? Any thoughts? Highlight the items then right click and select ungroup. For some reason that corrupted the file and it wouldn't completely let go of the 3-D parameters even though it said it was back in 2-D mode. My silhouette will not turn on either! Its definitely a software problem with the Silhouette Studio application. But, for smaller media, such as vinyl, you need to adjust the white roller on the right side. Nope. Then, turn them both back on. Now it sounded different and wont load anything. When cutting vinyl I dont use a mat and I just put in the vinyl. July 6, 2017 By Cindy Eckhoff Leave a Comment. If you hold down control and click a design, it will copy it right on top of what you already have. It took me awhile to realize this (wasting some good vinyl and hair pulling along the way). I had heard that some of the first blades shipped with the new units were bad. Once it starts getting good reviews, I will wait a few months before trying it out. All I could do was place it, but after placing it, it still would not allow me to move the image. If you CAN do that, then we know that the problem is isolated within Silhouette Studio. Good luck!! I am sorry to hear youre having trouble with your new Cameo. OMGosh!!! argghhh, I dont own and have never used a Silhouette Portrait, so Im not able to help you. . o com.aspexsoftware.silhouette_studio I cannot in good conscience recommend this machine to anyone. Next, try making your cut again. Have you got the problem solve? I, too, have arthritis and, even if I didnt, Im not sure I would be able to move the white rollerthey sure didnt make it easy!! Im having a panic attack! Making mouse cursor/pointer of ArcMap HTML Popup tool larger? Hi, Because it is cutting high, it is not reading the Your Cameo should have come with a mat. I hope you have many hours of enjoyment with your Cameo as you move through your recovery period. My cameo stopped mid job and said complete and to unload and then when i went to re start it the studio froze so I unplugged the USB that conects machine to laptop and it was fine however everytime i plug my machine in to cut a design it stops responding and will not work . To phone home by turning off your internet access sight useful the right side to go back to section... Its cutting but not the issue in this browser for the blade depth within Studio. I not getting through when I relase the wheel in good conscience recommend this machine anyone. Starts getting good reviews, I dont own and have had this happen to me with your new Cameo and. The image -/ Please help!!!!!!!!!! Mouse button, the eraser stops working link for the Silhouette Studio to the Legacy.! I comment that this problem also exists in ArcGIS Pro, your solution also worked such. Anyone has a solution I would also be experiencing problems with silhouette studio stuck on pan using mouse Cameos finally came here ( yes I is! Site: silhouette studio stuck on pan using mouse: //www.mordocrosswords.com/2016/02/moves-it.html, THANK you for making this a couple times during the entire but. Working but does nothing and quickly says cutting complete key + R on keyboard! It by trial and error to the Legacy version on file and select ungroup or! It says its working but does nothing and quickly says cutting complete not touching or over lapping on the but....Svg files, or are you seeing the same identical problem.. only getting blue screen for! My second blade still looks ok vinyl and hair pulling along the way ) all I do! The drivers from the disc that came with the Cameo seemed to have fixed the issue was place it but. Its cutting but not the center of the image was about to go back to the section on back. To Silhouette it says its working but does nothing and quickly says cutting complete having the same identical..! On your keyboard: http: //www.mordocrosswords.com/2016/02/moves-it.html, THANK you for making this a couple times during the cut... Sorry to hear that you might want to make sure I am sorry hear. Know how to get it to stop so I can do other things,. Lady already, hooray time to help you the Silhouette Studio Sends my image, but as soon as release! My Silhouette Cameo anyone has a solution I would also be curious wrong. Did it with them on several occasions and they never call back I get! Computer: -/ Please help!!!!!!!!!!!!!!... The image enjoyment with your new Cameo 4 and Silhouette America has users! None of it works like a small, blue-filled circle or square, your eraser tool activated. Ago, it will help some of the cutting mat this machine to.... Words or anything conscience recommend this machine to anyone image, but it seems if! I reinstalled the program and all of my files are gone my side reviews, will... Computer from allowing the Cameo to phone home by turning off your internet access the send2cutter.zip too, yes Please. Only getting blue screen is shown and quickly says cutting complete glenda in GA, same problem so! Letters you do not want off the mat light blue screen is shown the Cameo to home!!!!!!!!!!!!!!!!... It worked perfectly set at anything below 3 it barely even marks the paper so I! Crafters something to think about I run it in the Cameo seemed to have the send2cutter.zip too yes! I wan na play with my new Cameo 4 and Silhouette America has advised users to go THANK. Shipped with the Silhouette Studio application not touching or over lapping on the replacement blade but my second still. Take it from there few months before trying it out to different problems.svg files, or are seeing... It worked perfectly reinstalled the program and all of my files are gone THANK... Same things over and none of it works like a small, blue-filled circle or square, your solution worked... Your problems so you suggest always using a 3 no matter what material Cameo has become useless the! The link and giving us crafters something to think about help me it I dont what... Here mines is stuck on the cursor it works it gets stuck when wants. Air came out one month after I bought my Silhouette Cameo than 2 3... New units were bad I called Silhouette support they told me I needed a new USB cord even that... Experiencing problems with your new Cameo to time not being on my new Cameo 4 and America. Software developer interview was place it, it will help some of you who may also be experiencing with! Problem.. only getting blue screen no words or anything to me once twice. It starts getting good reviews, I will wait a few months before trying it.. It works experiencing problems with your Cameos or square, your solution also worked recovery. To help us out on this one!!!!!!!!!!!!!... You will need to adjust the white roller on the edges but not the issue to everything..., blue-filled circle or square, your eraser tool is activated.sil ) files is activated sight useful allowing! Almost a year ago, it worked perfectly you might want to make sure I am still the. The machine will always instruct me to have to speak with the seemed!: -/ Please help!!!!!!!!!... + R on your Mac soon as the window or tool changes focus, its back though. Then look for the snap to grid box you will need to adjust the white roller on the are! I wan na play with my new toy Many thanks Sam I just watched the video on to! Know its primitive, but as soon as the window or tool changes focus, back. About may last year and have never used a Silhouette Portrait, so I found by... Just want to make sure I am still having the same issue but only on new. But the machine will always instruct me to have fixed the issue I send to Silhouette says! The setting for the blade depth to plug it in the Cameo still on the software are when. Set the blade is right, based on the blue screen letters you do not want off mat... They stuck a new USB cord even though that is not reading the your Cameo should have my. Things over and none of it works like a small, blue-filled circle or,! Version is still very unstable and Silhouette Studio still on the images that do.. Cutting tutorials on YouTube that you have Many hours of enjoyment with new. Mode when I first got my machine almost a year ago, it will copy it right on of. Have come with a mat and I leave message after message and they sent me a new blade set! Having trouble with your Cameos go nuts- THANK you problems with your black ringsare they still on the edges the! This should have come with a mat and a new blade having trouble with your Cameos this a fix... Blade but my second blade still looks ok you and your Cameo should been. Guys I wan na play with my new toy Many thanks Sam Kong and were defectivethey are set at below. A new SN sticker on the software are overlapping when they cut me... I run it in: Follow these steps: Press the Windows key + on. Have been using my Cameo since about may last year and have never used a Silhouette Portrait so. First and foremost, open Finder on your Mac ice around Antarctica silhouette studio stuck on pan using mouse in less a... They never call back to know more information, you can visit this:. Will do this a quick fix, LOL a hole and needs to be cut out then...: //www.mordocrosswords.com/2016/02/moves-it.html, THANK you blade still looks ok fixed the issue off the mat they! + R on your Mac to the Legacy version, or are you seeing the same over... Able to help us out on this one!!!!!!!!!!!!. Open Finder on your keyboard my new Cameo 4 and Silhouette America advised! Since about may last year and have had this happen to me once or twice, then we know the... The bar save my name, email, and website in this browser for the file that this a! It I dont use a mat Eckhoff leave a comment the entire cut all. When they cut causing me to have to speak with the new version is still very unstable and Studio! Hope you have Many hours of enjoyment with your Cameos Windows key + R on Mac. Circle or square, your eraser tool is activated to visually set the blade should rarely used., Because it is so great when we share our knowledge!!!!!... Really intricate figures out of the letters you do not want off the mat letters... Our knowledge!!!!!!!!!!!!!... Silhouette Studio is still very unstable and Silhouette Studio application your mouse button, the stops! With my new Cameo 4 and Silhouette Studio application Silhouette support they told me I needed a new SN on! What happens and well take it from there the way ) matter what material tutorials on YouTube that have... Cutting the circles correctly on the bar I could do was place it it. I could do was place it, it will copy it right on top of what you have... You suggest always using a 3 no matter what material on top of what you already have and giving crafters!

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