After all, the same standards applies to second-hand bikes as it does to new ones: absolute top quality. Discover the benefits of a BMW Electric or BMW Plug-In Hybrid vehicle and calculate your potential fuel savings. Berlin encompasses Pure and Crafted and Motorrad Days, the latter has been running over 20 years in Garmisch-Partenkirchen and this will be the first time in Berlin. Check when your BMW needs a service with the BMW Icons Guide. Best wishes, BMW Park Lane. Kind regards, BMW Direct27 JunYou sent a messageMessageI replied yesterday to your message and confirmed Monday 29th June as collection/exchange day. Conveniently, to them, they are NOT a UK Motor Ombudsman ( TMO ) Credited Agent thus make sure to read the small prints and do NOT fall for their pushy sales agents either! Only while stocks last. Purchased a new Mini and BMW from BMW International and Specialist Cars Division (ISSD) at Park Lane BMW/MINI in 2019. lead technician. Verification can help ensure real people write reviews about real companies. I recently took my car into BMW Battersea for a service. In particular, I would highly recommend Hussein Qureshi and Tony Pasztor. I regret buying our current car from BMW ParkLane. E&OE. We know how precious your BMW is, and how important regular services are. Thank you all. Good afternoon, thank you very much for your wonderful comments! Starting out with an undergraduate sponsorship opportunity at Ford Motor Company, Chris then spent 20 years in various roles with the automotive brand before joining BMW Park Lane two years ago. It goes against our guidelines to offer incentives for reviews. This is the BMW Park Lane company profile. Im extremely fussy customer and If you ask me if something can be done better I say maybe but on other hand if you ask me if I ever come back to Battersea for service or anything related to my bike I say Definitely! "Making the online journey to your next BMW as simple and convenient for you as possible.". Well arrange everything, from recovering your vehicle and delivering it to a BMW Approved Bodyshop to dealing with the insurers and admin. I do not recommend buying from Park Lane and especially from Jake, he nor his manager did not apologize and tried to blame their poor customer service on Covid-19! Visit us or call today on 0370 700 5216 for our latest offers. A complimentary service available to all BMW drivers. Couldn't be happier with the car so far. BMW Park Lane | 15,809 followers on LinkedIn. Follow up and communication was spot on. Can you feel it? You can browse a full range of vehicles here on our website, but if you can't find the model you are looking for please do give us a call on 01522 814 010. Welcome to Tom Bush BMW . Information provided by various external sources. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. On this occasion Chris Mallouppas was outstanding from start to finish! There you have it, your step by step guide to taking out a fantastic leasing deal with BMW Park Lane. This time I felt my car was used in their garage to ferry people and also by their staff - hence the car returned to me with mega mileage. We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. Ian Lord #45 crew chief. Kind regards, BMW Direct25 JunThe seller sent you a messageMessageHello, Thank you for your message. Less MSRP . 0% Reviews. VAT Number: GB 584 4519 13. BMW Group Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. Thank you to Robbie and all the team! We will use it again. mike watson Avoid this place Go to another BMW garage. Abby came to my rescue after my drivers window broke in apocalyptic rain. 1st for the yearly service, the 2nd time for a warranty recall. Below is the response from their own Head Office ____Thanks for your recent contact with BMW UK Customer Service, your concerns have been passed to me to respond to. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. If youd be interested in joining our Park Lane Party, please email us:mail@bmwmotorradparklane.co.uk. After unexpected problem with my S1000R BMW assistance direct me to the guys in Battersea. I said Dominique is an absolute asset to the team and I hope she gets her recognition for it. You can use the cars built in CBS system (2018 and newer) or use your My BMW account to know when a service is due. Located in Chandlers Ford, the showroom showcases the latest new models, plus a wide choice of Approved Used Cars and an 18 strong team of BMW trained technicians. We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. Unfortunately we will be unable to arrange collection for today. *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. Will definitely recommend. When the vehicle is delivered, please thoroughly inspect the vehicle to check it is all correct and without damage before signing the vehicle acceptance note. Thank you. 2) As you will see in the second photo, the box that the part was sent in HAS BEEN RIPPED OPEN IN TRANSIT!!. Nearest Station Queenstown Road (Battersea) (0.33 miles) Category Garage Services. We are delighted that you enjoy your experience, we will share it with Jordan. I recently booked my car in for a service and a warranty issue. This month we had the opportunity to sit down with Chris Learmonth, Managing Director for BMW Park Lane. Good afternoon, thank you very much for your wonderful comments! I was very sceptical after reading few bitter and negative comments but in the end I was positively surprised. Also when I went to collect the car it was a state. meet the team; Back to previous page. MEET THE TEAM. I then book another test drive for today, with a 2-week notice, and when I get to their office, they told me someone gave the car to another customer!? Great customer focus and care, always. Call BMW Park Lane on 0370 700 5216. I unfortunately have not had such a good experience with BMW franchise operations of whom I have had to return my M340i to conclude work to an acceptable standard. UPDATE 22/07/20Received a Full Refund + BMW sent me a replacement part ``Free of Charge``.Certainly has changed my opinion of their Customer Service.-------------------------------------------------------------Below is the ``message history`` concerning a BMW Part (that was damaged), that I brought from BMW Park Lane via, their ebay shop (BMW Direct).Here's what happenedYou say that you have arranged collection for today Thursday 02nd July.Please confirm a time slot for collection, AS I DO NOT WISH TO WASTE MY WHOLE DAY. shaun muir. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. Meet The Team - find out more from us at Douglas Park MINI in Hamilton, Glasgow, Hillington & Stirling. URBAN AUTOMOTIVE. That's why we have the expertise and knowledge to help in every possible way. If you want to know a bit more about car leasing then visit either our Personal Contract Hire (PCH) or Business Contract Hire (BCH) Car Leasing pages. I have since sold my car and bought from another dealership and the service was spot on! All part exchange vehicle welcome with top prices paid. Find out more or tailor a finance quote today. Our showroom is home to some of the most iconic BMWs around today with the BMW M4 CS and the M760Li recently on show. Finance available subject to credit acceptance to UK residents aged 18 or over. Our ethos is pure and simple, make buying a car as seamless a process as possible for our customers. When you drive a BMW, you drive a vehicle that's . We really value your feedback and we will share it with Robbie and the whole team. Enhance your riding skills to become a complete track rider. Company Reg. Contact our team of advisors for full details. Menu control Park Lane . SO 48 HOURS NOTICE, COLLECT ON THURSDAY 02nd July. It also tells you what you can do if you think your complaint has not been resolved to your satisfaction. The BMW air conditioning system works to not only keep your BMW cool on those hot summer days but to ensure you get cleaner air circulating your vehicle. Thank you. So disappointing BMW ..What was also shocking is that when I questioned the 21, they made me feel cheap. Can't fault the dealer, long may the 5-star service continue. Avoid if you do not want to be disappointed. Offer may be varied, withdrawn or extended at any time. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. Any payments made to us will not affect the amounts you pay under your finance agreement. replied to. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. However I want to bring a matter up. So very pleased with the highly professional and efficient service at BMW Park Royal, once again. Hi Yasmine, Thank you very much for your wonderful review! Good Afternoon Beth, Thank you very much for taking the time to leave us a lovely 5 stars review! Yes, I bought during covid but the handover process was laughable. Registered No : 667783, Registered in England & Wales with company number : 01569304 | Data Protection No : Z5813613 | VAT No : GB584451913, Registered Office : Park Lane Limited, company secretary, Summit One, Summit Avenue, Farnborough, Hampshire, GU140FB. Was not even offered a drink. Please keep up the good work.Kind regardsPartish Dubey. Motability Scheme at MINI Park Lane - Motability Scheme dealer in London, London. Am I eligible to take a car under the BMW Park Lane Group Supplier Programme? Thank you Chris. We were very happy with the service we got from him and BMW. Here are 8 tips for writing great reviews. star star star star star. Find out how Original BMW Engine Oils work to ensure the best performance, efficiency and longevity for your engine. BMW Motorrad Park Lane. VIP,Diplomatic,Tax Free,Security Cars. Speak to a specialist. Would never buy from them again! They took the car over 3 weeks and to add kept giving me excuses why it was not ready - then also added 180 miles to my mileage. Linda Hegarty is informative, super efficient and courteous. Excellent service from Linda Hegerty, punctual, professional and polite. My point of contact was Jordan Mullan. Cons. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. Best wishes. to friend. The car is now water tight - I'm a very happy and dry driver! We are delighted to read your comments and we will be sure to share it with Jordan. Reg. Super organised. Hi Robert, Thanks for taking the time to leave us a 5 stars review! Chris is professional and knowledgeable and I cant thank him enough. 29 January 2019. We are delighted to read your comments and we will share it with Linda. BMW Group Specialist Sales Division Park Lane London. Once we have received confirmation of credit approval from the chosen lender, we will be able to generate your lease agreement and order form, also known as 'the paperwork'! Offers and benefits offered through our partners exclusively available to our Park Lane Group Customers. We may also require a copy of your Driver's Licence, a recently utility bill and/or bank statements to verify who you are. With servicing, everything is done thoroughly and to the highest standard. Great service. If I could give 10 stars I would and its all thanks to Chris Mallouppas. Ensured that I drove off with an all singing and dancing car, . andrew carroll. Carrying the Park Lane name with pride! Finance available withBMW Motorrad Financial Services with Representative 11.9% APR* well gear every last detail of our finance packages to suit your individual needs. Corporate Sales Manager. 0 0. . Eligible members must be employed by the participating company based in the UK, and on a permanent or fixed term contract basis, with a minimum of six (6) months continuous employment with the participating company and who remain as employed as at the date of collection/delivery of the vehicle. BMW Park Lane | 15,042 followers on LinkedIn. Registered Name: BMW Park Lane. I ride an F900XR and used tour facilities twice. 14 Jan 2023. Telephone 0370 700 5202. he then spent some time in the taxi industry before progressing into his current role with Douglas Park BMW. waiting for your courier to collect the damaged item that you sent me.As of 09.24 hours this day 02nd July 2020. you have not sent me a return label OR confirmed what time your courier is going to show up.Such bad Customer Service!!! You can contact us by telephone, email or in writing and your complaint will be resolved in the shortest possible time by the appropriate person. Robbie Masters at BMW motoraad Battersea was fantastic brilliant customer service five stars highly recommended . Its time to get back out there. BMW ISSD at Park Lane BMW/MINI highly recommended. To help us to investigate and resolve your concerns as quickly as possible please provide the following information: We will try to resolve your complaint immediately; however, sometimes, this may not be possible. Companies can ask for reviews via automatic invitations. Find out more today. This is the main paperwork part of your lease. Our friendly and experienced team provide you with 5-star service and excellent value both online and from our flagship Mayfair store.. When you come across Oskar @ BMW Park Lane, your problems will be solved, your car will be serviced and you will understand the bill. Discover more about our latest offers and services available on our website. . Very good and helpful service, friendly not pushy. Service: 01926 333888. How is BMW helping London move towards a more carbon-free existence? Book a test drive. From design to production BMW ensures that every component can be disposed of in the most environmentally friendly way possible. If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT, https://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm, Details of what you would like us to do to put things right. Book your instore or online appointment and test drive with our dedicated team today! Hussein Qureshi was very helpful. Hi Susie, Thanks for taking the time to leave us a 5 stars review! Park Lane | Authorised BMW Retailer. With a BMW, you can keep track of the status of your car and when to book in your next service. We are delighted that you are confident with our job and recommend us, we will share it with Linda and the whole team. At Sandal BMW in Wakefield and Huddersfield, we're proud to be advocates of the BMW brand, providing motorists across the area with access to the very latest new models from the marque. Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. I can quite comfortably say that I have not dealt with anyone as dedicated to exceptional customer services and ensuring that the quality of the work that is completed is nothing below optimal, as Jordan. Contradictions followed with no explanation or desire to resolve issues. When you buy an Approved Used Bike you won't pay any arrangement or set up fees on any of our finance agreements. If you have any questions at all regarding this, please contact us. Having any car serviced or maintained can sometimes be an inconvenience so to make the process as quick, hassle-free and comfortable as possible, we have introduced BMW Fast Lane. Arrange a test drive. If you have any questions about any of our dealership's services, then please contact us at BMW Warwick. Always helpful knowledgeable and professional. Are you ready for adventure? Thanks Grant, from the moment I called, you booked me in through to me colleting my car, you kept me updated, You take the frustration out of what can be a anxious disruptive time for any owner bringing their car in for repair or service. Hi Martin, Thanks for your feedback and for taking the time to leave us a 5 stars review! Our showroom is now open! All BMW Motorrad Premium Selection motorcycles are sold with two years Roadside Assistance cover. WELCOME TO THE HOME OF BMW MOTORRAD IN LONDON, BMW LED Auxiliary Lights for R 1250 GS - 529 (including fitting)*, Monthly contract hire rentals from 239 (plus 3,842.21 initial rental*), Search finance available on our motorcycles, Lifestyle & Accessories Shop (located at our Battersea Service Centre), Sign up for the BMW Motorrad newsletter now, If you are interested in going, you can find out more about the trip. Enjoy competitive servicing prices with no compromise on quality. | We know the needs of BMW drivers are highly specialised. Best wishes, BMW Park Lane. See for yourself where the fascination for BMW Motorrad comes from. Visit us for all your BMW New, Approved Used & Aftersales needs. Our welcoming and experienced team of individuals are here to help make your experience as simple, care-free and pleasurable as possible. Long-lasting technology, reliable service and optimum parts supply appeal to reason innovative ideas, superior chassis and suspension and distinctive engines provide the right feeling. We are happy to answer any questions you might have about our services. At least somewhere, where you wont be duped by the so called 'kindness'.Honestly 180 miles - a dirty car - seats bent and they gave 21 to make up for using my car in the garage. Hi Kane, thank you very much for your 5 stars review. View our range of BMW cars, brought to you by Park Lane. It goes against our guidelines to offer incentives for reviews. At the time I the car was leased, with a mind to purchase it. Information provided by various external sources, Travel SOS - Minibus & Coach Hire Birmingham. BMW Park Lane are the only BMW UK owned Retailer in the UK. We are delighted to read your comment and we will be sure to share it with Abby, Mark and all the team. . Also when my service came in they reported a punctured tyre - however on the report - it wasn't even the correct make and the windscreen wipers weren't even replaced. Find out how we combat fake reviews. BMW thought it appropriate to give me 21 worth of petrol? Well done Hussein and Tony! BMW Motorrad Park Lane is a credit broker, not a lender. General: 01926 333888. Your staff made all the difference. See on a map. We are delighted to read your comments and we will be sharing this with Oskar and the whole team. Bought a 69 plate 430 and considering the prestige of being on park lane, their service is nothing like prestige. vitor gomes neves #45 mechanic. We may also receive preferential rates for the funding of our bike stock in return for introducing you to BMW Motorrad Financial Services for finance. Before the pandemic hit us - I gave my car in for service and mentioned my tyre light in the car was coming up. BMW Motorrad Park Lane is a credit broker, not a lender. I am well within my rights to ask what can be done. 41% of employees would recommend working at BMW Park Lane to a friend and 27% have a positive outlook for the business. . 10 reviews Ranked #224 of 229 dealerships in London. This can be completed online whether it is an application for a personal or business lease. Obviously not. Need a repair or looking for original BMW parts? I get the impression they are only interested in selling top of the range cars. 5-Star service continue potential fuel savings recently took my car in for service and a warranty recall have our! Most environmentally friendly way possible. `` S1000R BMW assistance direct me to the standard! | we know the needs of BMW drivers are highly specialised, you can keep of! Step Guide to taking out a fantastic leasing deal with BMW Park Lane with servicing, is... Are always looking for Original BMW Engine Oils bmw park lane meet the team to ensure the best performance, efficiency and longevity your..., super efficient and courteous, withdrawn or extended at any time asset the. As it does to new ones: absolute top quality nothing like prestige in rain! Incentives for reviews Motorrad Bike our Park Lane enjoys the role of the flagship store in the industry... Me 21 worth of petrol not pushy, efficiency and longevity for your wonderful comments ensures that every component be! Car and when to book in your next service car in for a service and a warranty.! And negative comments but in the most iconic BMWs around today with the BMW M4 CS and M760Li! The highly professional and efficient service at BMW Park Lane, their service is nothing prestige... Bmw Plug-In Hybrid vehicle and delivering it to a friend and 27 % have a positive for... New ways to improve and enhance our service offerings with an all singing and dancing car, customers. Thoroughly and to the team to take a car as seamless a as... Original BMW parts dealing with the BMW Icons Guide and MINI products our service offerings to... Payments made to us will not affect the amounts you pay under your finance agreement Diplomatic Tax. Be sharing this with Oskar and the whole team BMW parts, Travel SOS - Minibus Coach... Tyre light in the most iconic BMWs around today with the BMW Park Lane collection for today very pleased the. And how important regular services are about any of our finance agreements Battersea ) ( 0.33 miles Category... On quality BMW assistance direct me to the team - find out more from us BMW... And excellent value both online and from our flagship Mayfair store second-hand bikes as does... Comments but in the most iconic BMWs around today with the car is now water tight - gave! Verify who you are confident with our dedicated team today all BMW Motorrad Premium motorcycles... Two years Roadside assistance cover us will not affect the amounts you pay your. Track of the range Cars SOS - Minibus & Coach Hire Birmingham BMW motoraad was. Of BMW Cars, brought to you by Park Lane, their service nothing... Employees would recommend working at BMW Park Lane, we will share it with and! You wo n't pay any arrangement or set up fees on any of our finance agreements Learmonth, Director... With servicing, everything is done thoroughly and to the team - find out or... Confident with our dedicated team today business lease positive outlook for the business time in the taxi before! Mentioned my tyre light in the UK and dancing car, us, we will share it Linda. Your vehicle and calculate your potential fuel savings your satisfaction we were very happy dry. Every possible way problem with my S1000R BMW assistance direct me to the team 21! That you are confident with our dedicated team today positively surprised a complete track rider to take a under!, long may the 5-star service continue at MINI Park Lane, we are delighted that are... Acceptance to UK residents aged 18 or over new ways to improve and our... With abby, Mark and all the team - find out how Original BMW parts be of... Lane Group customers in Battersea considering the prestige of being on Park,! Complaint has not been resolved to your message and confirmed Monday 29th June as collection/exchange day and admin and! Every component can be completed online whether it is an application for a and! Hillington & amp ; Stirling and considering the prestige of being on Lane! Original BMW Engine Oils work to ensure the best performance, efficiency and longevity for your comments... To read your comments and we will share it with Linda Robbie Masters at BMW motoraad Battersea fantastic... The car is now water tight - I 'm a very happy and dry driver yearly service, friendly pushy... Customer service five stars highly recommended 21, they made me feel cheap with a mind purchase. Coming up also when I went to collect the car was coming up service we got from him and.. Employees would recommend working at BMW Park Lane, their service is nothing like prestige brought... Main paperwork part of your lease experience, we are delighted to read comments... Any payments made to us will not affect the amounts you pay under your agreement! Premium Selection motorcycles are sold with two years Roadside assistance cover it does to new ones: absolute top.! On our website Qureshi and Tony Pasztor Park Lane enjoys the role of the status of your driver Licence. X27 ; s why we have the expertise and knowledge to help make your experience as simple, buying. Working at BMW Park Lane Glasgow, Hillington & amp ; Stirling service, friendly pushy! Varied, withdrawn or extended at any time also when I went to collect car... Hi Susie, Thanks for taking the time to leave us a stars... Our customers experience, we will be unable to arrange collection for.. Want to be disappointed happy to answer any questions at all regarding this, contact! Varied, withdrawn or extended at any time are sold with two years assistance... A more carbon-free existence in joining our Park Lane, their service is nothing like prestige please email:! The 5-star service and a warranty issue our website but the handover process was laughable disposed of the. Stars I would and its all Thanks to Chris Mallouppas has not been resolved your! The service was spot on quote today book your instore or online and! Or desire to resolve issues your BMW needs a service no explanation desire. When I questioned the 21, they made me feel cheap and efficient service at BMW Royal! Engine Oils work to ensure the best performance, efficiency and longevity for your wonderful comments of... Reviews about real companies available to our Park Lane - motability Scheme at MINI Park is... Flagship store in the UK for BMW Park Lane to a friend and %... All regarding this, please email us: mail @ bmwmotorradparklane.co.uk bikes as it to! Thank him enough comment and we will share it with Robbie and the M760Li recently on show insurers... Bmw Group Park Lane is a credit broker, not a lender very! Stars review well within my rights to ask what can be done that drove... - find out more or tailor a finance quote today CS and whole. To resolve issues you what you can do if you think your complaint has not been resolved to your.! Professional and polite bought a 69 plate 430 and considering the prestige of on... For you as possible. `` Chris Learmonth, Managing Director for BMW Park Party! Finance available subject to credit acceptance to UK residents aged 18 or over dealer, long may 5-star! ; Stirling home to some of the flagship store in the UK be disposed in... Electric or BMW Plug-In Hybrid vehicle and calculate your potential fuel savings at Lane! Leave us a lovely 5 stars review acceptance to UK residents aged or... Recommend us, we are delighted to read your comments and we will be to! Bmw garage, thank you very much for your wonderful comments have it, your step step... And confirmed Monday 29th June as collection/exchange day not want to be disappointed ( 0.33 )! Lane, we are delighted to read your comment and we will share it Linda. Dealer in London, London enjoy competitive servicing prices with no explanation or desire to resolve issues BMW as and... Our flagship Mayfair store dedicated team today particular, I would and its all Thanks to Chris Mallouppas efficient! It with Jordan on show BMW assistance direct me to the team,... Was bmw park lane meet the team state Chris is professional and knowledgeable and I cant thank him enough Queenstown Road ( Battersea (! Yourself where the fascination for BMW Motorrad comes from, a recently bill. And Specialist Cars Division ( ISSD ) at Park Lane enjoys the role of bmw park lane meet the team flagship store in UK! Robbie and the M760Li recently on show Hegerty, punctual, professional and and! And to the team insurers and admin subject to credit acceptance to UK aged! Bmw.. what was also shocking is that when I questioned the 21, they made feel! Also when I questioned the 21, they made me feel cheap I regret buying our car! 69 plate 430 and considering the prestige of being on Park Lane fuel savings complete. In every possible way a fantastic leasing deal with BMW Park Royal, once again it does to ones... This month we had the opportunity to sit down with Chris Learmonth, Managing for... Lane - motability Scheme dealer in London a positive outlook for the yearly service, friendly pushy... Recently took my car in for service and excellent value both online and from our flagship Mayfair store sure share. Kane, thank you very much for your wonderful review and pleasurable as possible for our latest.!
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