i accepted the job over a month and a half ago, and they still have not responded. I interviewed at J D Wetherspoon (Nottingham, England) in Aug 2022. Answer: Once youre an established member of the team, the duty of hiring staff will likely fall onto you at some point. I believe that discounts are for customers who truly deserve one, such as when an order is messed up, or they wait way too long for their food. Full-time Housekeeper - Cabot Court Hotel, Weston-super-Mare (1), The Ultimate Job Interview Preparation Guide. The last thing an interviewer wants to hear is a list of items you could have found the answers for from merely watching a video on their company site! Whether you work at an upscale restaurant or a fast food establishment, you will come across customers now and then, who are difficult to please or take advantage of you or your restaurants' hospitality. First page just information about me. Why do you think good customer service is important? 11. Short radio feature called: Weekly Eco Updates. JD Wetherspoon values our customers. I had a call the next day to say I had the job. I applied online. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). For example, a strong answer to this scenario would be using the opportunity to create a promotion that attracts new customers to the bar and actually increases sales. Do you know anything about the company? Her favourite article is Mental Health Myths vs Facts: What are the Realities? Pretty informal. ", The point of sale (POS) systems that you have experience in may, or may not be listed on your resume. Applied through indeed, received an email with the date and time for the interview. We do this by creating interview questions that we think you might be asked. ", "If the kitchen did not prepare a guests' meal correctly, I want to know. In order to maximize the chance of success in a Wetherspoons interview you. "I am currently paid $11.10 per hour plus tips, earning an average of $19 per hour. Insights into J D Wetherspoon PLC Based on 1,295 survey responses Areas for improvement Sense of belonging General feeling of work happiness Energising work tasks Immature staff and overworked Bar staff (Current Employee) - London - 25 January 2023 The company will not care about any of your personal issues and will overwork you . The process took 1+ week. I applied online. I would recommend. Do you know anything about the company? Also, after discussing everything today, is there any particular reason why I would not be the best fit for this shift manager role? Outstanding candidates will be knowledgeable about popular and classic cocktails, and will be opinionated about how to best pair these drinks with your menu items. Need to brush up on your knowledge? The more actionable your answers, the better. For example, you could say that on a slow night youd use that time to tidy the shelves, clean the cellar, wipe down counters, move empty barrels, rotate stock, and check use-by dates. On Tuesday, Wetherspoon's released information about the wages it pays staff. Be genuine in your responses, do your best, and good luck! The owner might come in with friends, your boss might be passing by and want a quick pint, or a large group of people could walk up from a nearby bar or restaurant. I enjoyed being interviewed at this establishment. Tell me about all your previous experience and why you think its relevant Can you give one example for going extra mile for a customer? ", "2-5 years from now, I would like to be supervising or managing a team of my own. Simple first application, with generic pub and role based questions. The process took 4 weeks. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I interviewed at J D Wetherspoon (Nottingham, England) in Jan 2020. "I have been trained to ask about food allergies or sensitivities when I seat a table and take their drink order. Got hired straight away Do you know anything about Wetherspoons? The process took 2 days. "Since I am a university student, it is important to me that I join a company that will be flexible around my hours, and support my goal to finish my degree. Answer: Your interviewer may ask hypothetical questions like this to see how proactive youd be in your role and to gauge your understanding of providing good service. It is okay to ask questions regarding the uniform. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What do I know. I am good at listening and following directions, but I am also great with people and working as a team to solve problems. I applied online. Keep in mind that, after demonstrating your willingness to adapt, its reasonable for you to ask how they handle rotas. 2. How do you handle a complaint? Can you be trusted with money when it comes to counting correctly, giving the right change, or making bank deposits after your shift? This question is a less abrupt way for an interviewer to ask about your earning expectations. In other words, explain that its important to pour the right amount for the price youre charging so you dont affect the gross profit of the product. If i had a long term commitment to the job, When have you experienced a challenging environment at work and how have you dealt with it. As bar work often requires difficult hours, your employer needs to know that you have the right attitude about it. Wetherspoon is known for converting unconventional premises, such as former . If this is your first time in the workforce, you might not know all of the different problems to anticipate in the restaurant industry. It was an Easy, friendly interview. The interviewer wants to know that you would be comfortable taking a customers' order and turning it into an opportunity to add on menu items or upgraded beverages. Followed a print out. Lets look at 5 common questions you may get asked and how to answer them well. ", "At this point in my career, being just out of high school, I would say that I follow the lead more often than I take the lead. Anonymous Interview Candidate in Durham, England, I applied online. A good follower is good at following directions and working hard to accomplish tasks. Roughly 20mins very informal. Peak times for most restaurants will be the hours surrounding breakfast, lunch, and dinner. I have experience handling large amounts of cash and credit card transactions, without a single discrepancy. Your reason could also include their flexibility in hours, or that you heard their servers earn better tips that most of their competitors. It is somehow very international and it feels you are somewhere else than in Finland More. I interviewed at J D Wetherspoon (Cramlington, England) in Sep 2019. For instance, I could recommend a larger drink or an additional side dish. Interviews for bar work can feel daunting, as selling yourself is a lot harder than selling a drink. I interviewed at Wetherspoons (Bristol, England) in Jun 2022, Applied online, offered an interview within a week and offered position within the next week. I interviewed at J D Wetherspoon in Oct 2022. Here are 8 possible interview questions for bartenders and what your answers should cover. I interviewed at J D Wetherspoon in Oct 2022. I would never discount a bill without expressed permission from my boss.". Easy interview. In my current role, that is around 6-8 tables. Cross-training into a different role (hotel/kitchen) Team leader training programme. Top 8 Skills for a Successful Career in Hospitality, Removing jewellery except a plain wedding band, Keeping nails clean and tidy, free from nail polish, Avoid wearing overpowering aftershave or perfume. Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. Its crucial for keeping customers happy, enabling staff to work smoothly, and for ensuring the financial success of the business. "I have handled tables anywhere from 4-12, depending on the size of the restaurant and the staffing situation. If you have volunteer experience, you have a leg-up on other candidates. [42], In 2014, Wetherspoons opened a pub at the Beaconsfield motorway service area on the M40. First page just information about me. You may not have held a significant leadership role in the past; however, the interviewer is referring to your character and nature as a leader vs. practical experience. Youre applying for a customer facing role, so employers will want to see that youre well presented. Interviews at Wetherspoons Experience Positive 82% Negative 9% Neutral 9% Getting an Interview Applied online 100% Difficulty 2.1 Average Hard Average Easy Interviews for Top Jobs at Wetherspoons Bar Staff (2) Kitchen Staff (2) Front of House (1) Kitchen Porter (1) See more interviews for top jobs Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. ", "I am not highly involved with social media; however, I can only imagine that your posts are fun and mouthwatering. Have a question or concern? Interview questions were first added on April 8th, 2014. This amount is okay for me; however, I am looking for a role with greater earning potential - whether that be more shifts, a higher hourly rate, or both. The manager was kind and it was comparable to a light-hearted conversation. Two managers come over with a printout of the application and ask a couple of vague questions and when can you start and what hours do you want, you tell them, you work them and then. victor harbor hospital. They gave me the position the same day in the evening by a phone call. This employer has not claimed their Employer Profile and is missing out on connecting with our community. It entices them to at least take a look and see if anything catches their eye. Thalassa Restaurant & Bar. "I am happy to comply with your dress code. The interviewer would like to see you respond positively. Staying open promotes the integrity of the bar, as you never know who might walk in. This question is an opportunity for you to discuss a little more in depth about how you might handle some of the challenging aspects of the role. Simple first application, with generic pub and role based questions. The process took 4 days. It's the perfect comfort food and reminds me of my grandmothers' recipe. Merely share that you have the means to get to work consistently and on time. They would ask you what you have done in the past. I look forward to trying it!". It was a comfortable interview in the middle of the establishment. Learn new things, get recognised for your efforts . Answer: This question is aiming to test your attitude about the work. I interviewed at J D Wetherspoon (Nottingham, England) in Aug 2022. Situations that escalate may need assistance from your manager or door staff to help remove them from the premises or, worst case scenario, involve calling the police. Hours of work. 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