Thankfully, you can prevent this from happening. Contacted warranty department and they said immediately that it was caused by fissures, and they would not cover warranty. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Silestone, however, releases little or no radon. Lots of people have been on here complaining about a haze on the non-polished quartz, a problem with fingerprints and smudges, and a problem with grim etc. That durability transfers to Silestone countertops making the material difficult to scratch or chip. Silestone is manufactured from quartz, which provides many color tones, styles, and finishes for kitchen countertops and bathroom treatments, complementing many home styles and decorating tastes. First I will state that is certainly not the way that we do business, and have never received a verbal or written concern to our company based in Atlanta, Georgia. Some people opine that the feel of the Silestone is less grand and opulent than granite or marble, but again, this is a stylistic concern sprinkled with functionality. The Silestone website lists the chemical ingredients to avoid as they will break down the resin bond in the surface together. Required fields are marked *. So it is not even old. Silestone countertops are vulnerable to having visible seams. I have polished Silestone Quartz counters and love itSo easy to clean. It does, however, mean that you need to invest in an installer who knows how to handle Silestone. Hi Rosie. Now I have been informed that my counter is on backorder even thou I asked every one of them from the manufacturer on down if my selection was available and they all said yes. Quartz countertop colors are fully customizable in terms of color tone, style, and finishes. Choosing the right countertop with all of the alternatives on the market, like marble and granite is a challenge, but when comparing features like staining and scratches, silestone fares well. Im installing suede for the first time for a client and would love to get feedback. Silestone is a man-made material for countertops. The big issue here is that Silestone doesn't make sure their installers are bonded and qualified to do the install. Take a look at moreremodeling ideas in our previous project page. Je peux rejeter les cookies non essentiels en cliquant sur Grer mes prfrences . Remember Silestone warrants the material, not the install. The available color tones range from light grey to white, cream to beige, dark grey and black, yellow and orange, pink and red, green, blue, and brown. Use cutting boards when using knives and trivets when placing hot items on the Silestone countertops for best results. I guess they should know ? Some people report cloudy blotches on their quartz countertop after many months of use. No space is too small or too big. On trend whites, greys, and dark tones or pastel tones are available. Counter top material that chips on all edges on regular use. One option some homeowners forget to consider is Silestone. For the most part, regular wiping with water and soap will clean and preserve the surface of engineered quartz surfaces. Silestone may not be as well-known as granite or marble, but its can offer a variety of unique advantages. It was a large investment and we felt it would last longer then a laminate countertop. Since, we went with white cabinets in a kitchen with southeast facing light (bright), we went with the suede finish. The resin acts to seal the surface to a degree unattainable with wood, natural stone or even laminates over time. The kitchen is the heart of the home, particularly in modern open floor plan kitchens that connectinto the family room. Suede. I had to buy 4 slabs because of my counter space. The formats or sizes available depend on the Silestone treatment. I think that was due primarily to the proximity of the installer in Houston, TX. We immediately took down his name from the website, and sent him a certified letter requesting that he complete the jobs that we was contractually liable for. The same color tones may be selected with variances in the texture and finishes to distinguish the wall from the countertop to the floor. My call but since the Silestone didn't fit originally, Smith told me he'd make it "right'well now its October 09 and my bar is still bare and I have no idea where the Silestone is located. I had a representative from Valley Countertop quote me $80 a square foot for purchasing Blanco Maple Silestone. Heat Resistant. The micro "bumps" caught dust. I received a call back and he provided me a phone number to another distributor I called them and left a voice msg, guess what no return call. I paid a 50% deposit and after the template was made they said they would contact me the next day to confirm when they would have it ready. Some people like the natural look and feel of granite and marble. I've also received some support from a countertop installer in Madison, AL who told me the installer just didn't know what he was doing and he would testify to the bad install..guess CSI doesn't mean much to Silestone. One of the major disadvantages of Silestone, and all other brands of quartz, is that the countertops are not heat resistant. Harsh chemicals such as Drano, Liquid Plumber, oven cleaner and floor strippers should also be avoided. This co. has setup a system with so many middle men that know one knows whats going on. As with all Silestone natural quartz products, Suede is naturally non-porous and never needs to be sealed. Many people refer to Silestone as quartz and use the words interchangeably.How is Silestone Made? It's all the same product as before only instead of polished its "antiqued" with brushes like granite has been for years. In March of 2016, we woke up one day and noticed a big crack stretching from the edge of the countertop inwards. Visit the section.. What is Silestone How do I know if my Silestone is original? Quartz is one of the most durable materials found in nature. Silestone, on the other hand, is not porous. My situation has been going on for well over a year. So its now October 08. Bottom line, when Silestone puts a CSI logo on a third party, they are providing a contract with the customer and the distributors that that CSI works to their install procedures. When that happens, its rare to be able to repair the countertop well. Silestone surfaces therefore provide extra hygiene. Smith had apparently pocketed the money from customer orders placed and stuck Stone Systems with the billso where does that leave me. Choosing the best countertop option for your bathroom or kitchen is tough, particularly with kitchens. Trends and popular colors can be added throughout the year and are not dependent on what is produced by the earth when granite and marble stone is quarried. In large quantities it may affect indoor air quality according to the U.S. Environmental Protection Agency. Personnaliser mon exprience l'aide de cookies, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, Polished Quartz vs. // Leaf Group. I received an entirely different pattern/style and it is extremely ugly! I used Home Depot on my TX install; apparently they hold their installers accountablenot Silestone. I was told that I would have to pay for 60% of the value of the new Silestone..I'd already paid $7000 so far for the Silestone that wasn't installed property, plus another $1000 for the cabinet refacing (within any countertops). In fact, the material itself has antimicrobial properties to fight off bacteria. You're not understanding that matte means less polished, thus more microscopic surface area that equals the texture that our eyes see as matte. In truth, natural stone introduces risk into your home: radon. Avoid placing hot items on it. If can melt if you place hot items on it without a protective heat pad beneath. However, Corian is easier to repair than Silestone. These tests include- 1. Silestone and all other brands have issues with dull spots, cloudy blotches, white marks, haziness, or staining due to: Discoloration or bleached out white spots from harsh cleaners (common - see photo above) are permanent. Polished It's the original Silestone polished quartz surface. This complicates the project because of the unavailability of consistent stone color, style, and pattern inventory. Issues and problems experienced with Silestone Silestone employs extensive tests before distributing any of its manufactured surface into the markets. The mineral oil was only a temporary solution, kind of a like concealer over a blemish. Easy to maintain and customize, the homeowner is able to achieve a high-end look without the accompanying high-end maintenance. Have you folks here used any sealers on matte/suede Silestone? I am in the process of filling a class action against Consentino because we spent several thousand dollars for these counter tops. And if there is a problem, Home Depot will fix it. Silestone is one of the largest manufactures of Silestone in the world. While the surfaces are tough, they aren't heatproof. Silestone is Sleastonedon't buy from them or use their product. I am also looking at Neolith but no distributor in Sacramento. Avoid scouring powders as the polished surface can be dulled with abrasive cleaners. Silestone (Home Decor Shop): 2.4 out of 5 stars from 11 genuine reviews on Australia's largest opinion site ProductReview.com.au. Bella counter tops. This behavior has been going on for quite some time. Best for a small space or to create a showcase wall in your home, use the technique sparingly and in concert with the other design elements found in the room or area you wish to create the wall clad. ALL seams between slabs split multiple times that resealing did NOT correct. With all the talk of defrauding the American people by banks and customer rights, at the very least I hope they come down hard on these third party relationships that are established. It's matte, people. Acid-resistant Silestone's low porosity prevents it from being damaged by harsh stains. It is easy to clean and has high scratch, stain, and heat resistance. I told them of my difficulties and they told me they had my style in stock. I want a smooth suede matte finish. Your countertops have a big job to do. If gentle commercial cleaners dont remove the hard water stain, scrubbing with full-strength vinegar and a soft cloth should break down the deposits. The basic edge is square with a slightly eased top edge. Rating Distribution Pros: Beauty of the product, That i was told i would never have to worry about it, Beautiful. The suede white color goes nicer with our white cabinets, you don't have glare from the sun like you do with polished, and it is easier to keep looking clean b/c it doesn't show smudges or fingerprints. cracks and chips. For a luxury material, Silestone is widely available to the public. Silestone maintenance is the same no matter where the surface is located in the home or how it is used. Anyone interested? That solid surface doesnt just keep out bacteria but stains as well. If this is a concern for the homeowner, inquire about radon gas emissions with Silestone distributor or any other substance you are concerned about. etc. I should have gone to Home Depot to purchase the Silestone..they told me that this kind of problem has happenedand typically they don't use CSIs for the installs; they use trusted bonded installers in the area. I'd get them again in a second. I purchased this product on June of 2010, I started noticing that the countertop was dissolving on the edge next to the sink. Silestone also is proven to be a cleaner and safer countertop. In large quantities it may affect indoor air quality according to the U.S. Environmental Protection Agency. But now second one came up last week on June 7th, 2022. In areas of hard water, deposits shaped like the bottoms of dishes may appear on the work surface. Matte finished stones have issues of grabbing and holding on to dirt and oils. EASY FIX--find out who the manufacturer was for my Silestone. David S. Oehmsen Who do I report this installer to? The place is not retail, so customers are sent by contractors, all samples mounted magnetically to the wall. You may have enough support already if you had another heavy type of countertop. If you allow them to sit there for long, they will create a stain. Houzz utilise des cookies et d'autres technologies de suivi similaires pour personnaliser mon exprience utilisateur, me proposer du contenu pertinent et amliorer ses produits et services. In fact, it requires added support in your cabinets to hold it up. Send someone to resolve this issue as soon as possible. I cant find any guidance on their website for the sealers, for the matte. This makes it very durable and scratch resistant The straight beveled edge is square with slanted top edge. Oehmsen..I'm surprised he hasn't returned my call ;-). Desired outcome: We asked the technician how they were planning to fix the problem, and he said that it would be possible to cover it with some material and file it.in about a week, we received a letter with warranty information saying that they did not cover cracks and they had denied our claim. Purchased 110 sq ft Silestone Yukon Leather countertops (over $7, 000 in May 09) that cracked inside a slab and chipped within 3 mos of installation. on it and left overnight. Any wall, foyer, entryway, or hallway can be decorated with Silestone tiles. 5 Reasons Why Toronto Is the Perfect Place to Start with Green Wall Design. Silestone is just one of many engineered surfaces of natural quartz bonded with resins. Sangeetha Panugonda how is your Suede finish held up? The counter was installed in May, 2021. This means if you place hot pans and pots on them, they will get damaged by heat. Its easy to keep the countertops looking splendid. I'd stear clear. Silestone vs. granite cost is similar. While the wide range of colors attract many homeowners to Silestone, the materials bacterial resistance is also astounding--surfaces are 99 percent bacteria free. Quartz is a man-made product that has a completely non-porous surface. If you need to increase the shine, apply gentle furniture polishes. Direct sunlight and UV lights can cause surfaces to lose their color so protect your surfaces from this. The counters were the only thing we did not do ourselves. Input your search keywords and press Enter. As a result, Silestone comes in many colors, patterns, and arrangements. Silestone Countertop Installation Pricing. Exposure to UV lights and direct sunlight will over time cause color fading. 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