Carols been great, work orders are slow nobody picks up there phone. I like that the home has a separate office 'cause I work from home. I bought my new build LGI home in November of 2019. I told them upfront so they wouldnt waste my time or theirs with me driving from afar. The estimated closing date will probably change. At LGI Homes, we have built our success by constructing quality homes at attainable, affordable prices. rosann.[protected]@gmail.com. Click the button below to start your journey today! Reached out to LGI about builder defect relating to lack of ventilation which has caused molding. But every time we turned around, we didn't even have enough time to go and look at houses before they were sold. Its all underground electrical is very pleasing to me aesthetically. Download Google Chrome Here. Finally.. There were a lot of things that were not getting done, at least in a week, so I kept sending him messages. Call: (386) 388 . Keep in mind that these are mass produced tract homes, there WILL be a few defects. Claim it and get a lot of features. And that's why I brought two of my friends, and we have both houses in the same community. Over a few months period the flooring began to separate. [protected]. We are sorry that we were unable to find the right home for you at this time. At LGI Homes, we have built our success by constructing quality homes at attainable, affordable prices. Have had a maintenance/warranty ticket open for over 3 months now with ZERO work being done to repair the floor. I had some major problems the first couple of days I moved in but because they handled it, it didn't continue to be a big problem. My rep was Brandon and he was awesome. Congratulations on your new home! LGI used good materials like hardy plank on the outside of the house. However, Keith our loan advisor made up for it. MHBR No. Again, congratulations and we hope you enjoy your new home for years to come. And he said, Okay. You can read all of LGI Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home. That's the only negative thing that I'm a little dissatisfied with compared to the cabinet guys, the flooring guys and even the concrete guys who came in that first week with no problems. Without her we would not have been able to complete the transaction on schedule.Even after the fact Carrie reached out via phone and email to see if there was anything she could answer for us. We use dedicated people and clever technology to safeguard our platform. Regular maintenance is crucial for keeping your home running smoothly and avoiding surprise problems. My commute is a little longer but that's not a huge deal. I came over here and I liked the community. We have new construction homes in your area. CAL DRE #02064225, LGI Realty - California, Inc. LGI Realty Minnesota, LLC. Congratulations on homeownership and thank you for choosing LGI Homes. Our continued improvement is dependent on your feedback. The backyard was staked off and was nothing but dirt. We truly wish we didn't buy. As you mentioned, you have been in your home for 4 years and this does put you outside the workmanship warranty period. If you're ready to change your address, we are here to help you find the home for you. Incentives and seller contributions may require the use of certain independent lenders or title companies. So, all of that was not done. Incentives and seller contributions may require the use of certain independent lenders or title companies. It is not even complete now. I informed their rep who came out (Oct. 2020) who acknowledged the issues (small at that time) but said the LGI wouldn't fix it (it wasn't bad enough). When she lifted it up, it's all scratched. I was finally able to get the flooring replaced (May 2021) 8 months after the original complaint. Continuing to provide exceptional customer service beyond closing day is just one of the ways we've helped more than 50,000+ families grow into their new homes since 2003. My advice is to be flexible and stay in touch with your sales representative as you approach the estimated closing date. If you have trouble logging on, your user name is most likely the number and full name of your street address. Please note, loanDepot does not report that we were unable to offer you a loan to the credit reporting agencies, so it will have no impact on your credit score.Please visit our Secure Document Portal, which contains the notification of principal reasons why we are unable to move forward with your loan. He did not call in the morning. Now, for the good part, which actually made me actually stick to the plan of getting a house here. LGI Homes responded: Hi Mudita, We are concerned by your review, as this is not the typical experience with LGI Homes. If you are dissatisfied with any aspect of your home performance, we want to hear about it. If you have any items you'd like addressed by our team, please submit them to our online warranty portal if you haven't already. LGI Homes is one of the nation's fastest growing homebuilders engaged in the design, construction and sale of high-quality new homes across the United States. So in fact, they paid all but $1,000 of the closing cost. After I got moved in and the air conditioner didn't work, they went up there and it was all torn apart. And then the rep called back and double-checked with me that I got what I needed. Ready to move into your perfect new home? I wanted to take back my ernest money and they wont give it back. Overall, well-constructed. However, you must pay attention to every step of the process. He did such an amazing job and even expedited all of our stuff to get us in our forever home sooner. Please go through. And he gave me a keychain and pen, and he left. Hey, this is not done. One of the ceilings didn't have a panel, so I told him, Hey, panels not there." Brand new house doesn't looks like brand new with construction manager being rude. But Luke was great. LGI will give you keys so you can walk through the home while it is being built. But that's it. But it is May, 2022, and almost nothing has been done. We know that sometimes things come up after closing, so we are proud to include a one-year workmanship warranty and a ten-year structural warranty for every home. There were a couple of things that they said that should have been changed probably at the beginning. We are happy to hear that overall you had a good experience. They went ahead and did the very first steel underneath the cross base. Please consult a LGI Homes new home consultant and review a home sales contract for additional information and disclosures. Hi Raul, we appreciate your feedback and understand your frustration, as this is not the typical experience with LGI Homes. I still had scratched cabinets but I'm happy they came out a week after I closed, fixing what needed to be fixed. Nothing on our website should be construed as legal, accounting or tax advice. It was one of the other builders. If an unexpected issue arises in your new home, don't worry! Very cheap doors and windows. Thank you. Check to see where the actual problem is and install the deflectors. They've been really good at getting out here and taking care of what needed to be taken care of, like the air conditioning and the plumbing. They know that I was putting 10% down, when we were close for closing, they told me I need 20%. Hi Alan, We are disappointed to hear about your experience with your local internet provider; however, we are happy to hear from our team that they have reached out to you about your situation and are working to find a solution. It was very weird. Thank LGI. But if you're gonna pay somebody to come in and texture the walls, make sure they're doing a good job. What can I do? And the advice the representative gave was, Just don't move. There were still some things not done. He never even apologized for giving me false information. ME Meren 1 review US Oct 11, 2022 Experience with their warranty has been LGI Homes builds high-quality, move-in ready homes at affordable prices across the United States. Our loan officer Carrie Budds singlehandedly saved this deal. As time went on. They were very on top of things when there were issues. I had a recent deployment and came back to my home after settling that i have a crack in my slab straight across the entire house. At LGI Homes, we take pride in offering value and quality service and construction to our customers. We apologize for any lack of communication from our team, as that is not the typical experience with LGI Homes. Snow and rain was also able to enter some homes due the damage, leaving homeowners facing leaks and water damage. This complaint was posted by a verified customer. Buyers can browse the website for LGI Home communities in their area and speak to an expert to help find or design the home of their dreams. Thank you. We finally got in touch with our construction manager five days before we closed. Each time I called, somebody would answer. THE WOODLANDS, Texas, Feb. 27, 2023 (GLOBE NEWSWIRE) -- LGI Homes, Inc. (NASDAQ: LGIH), in collaboration with its long-time charitable partner Ha Tuesday, 28 February 2023 04:17 GMT Everyone has their experiences. He explained all my commentary, answered my questions well enough, that I felt confident with moving forward. I used Loan Depot as my lender. About Reviews Gallery Locations LGI Homes While we'd like to think that our award winning quality, exceptional pricing and dedicated customer service speaks for itself, it never hurt to have someone else say something nice about us, too. Hi Derek, thank you for taking the time to leave a review! I saw LGI Homes in one of the communities that was already built in Charlotte. It was a great thing for us to wait as long as we did because of all of the things that we were able to get in line before we actually took over the payments. To whom to may concern, LGI Homes has a reputation for building quality new construction homes. Having a new home changes your life all together. Hi Harrison, we thank you for taking the time to leave a review. We can't wait for you to move in and get settled in your community. Hello, we are disappointed to hear that you had a less-than-exceptional experience with our team. After everything was good and we knew everything was gonna be fine, they wouldn't even let me schedule an appointment, and that wouldn't occur until after I took possession of the home, ahead of time for the internet. Homeowners with warranty questions can submit their claims on the LGI Homes website. Repair it. I went shopping for a used house but when you walk inside, everything needs to be upgraded or you could tell that they painted to make it look clean. Thanks for reading! Terrible company that doesn't honor their new home warranties. Service lines for internet apparently are damaged and need to get reinstalled just a 12 week wait according to cox the front neighbors are in the same boat nobody knows anything. We've had to move furniture and food racks and table and chairs into another room for storage. With LGI Homes, you may qualify for no money down financing. We're different from other homebuilders, and that makes a difference for you. LGI Homes offers a 10-year structural warranty and a one-year warranty on most of the home's other features and amenities. Hyphen Solutions' electronic Warranty Management is the comprehensive solution for managing homeowner warranty requests. That was nice. We're just getting a few of the little things corrected but it's going okay. * Fields marked with an asterisk below are required. Thank you. They want to have a meeting with me & the wife to discuss it. Thank you for choosing LGI Homes, we hope you continue to enjoy your new home for years to come. Its location on this page may change next time you visit. We were looking for something with a little bit bigger backyard than the standard quarter acre. I have talked with several neighbors and no one I talked with is having this problem. I was happy that he explained that to me. License No. Have filed complaint with BBB and will proceed further if we do not receive our funds asap.. RED FLAGS regarding LGI. That was a great experience. But the craftsmanship of the house is kind of poor. "Analysis of the construction, performed by independent construction experts retained by various insurers, identify the cause of the siding damage is one or more of the LGI Defendants' failure to ensure the siding is firmly secured into underlying building studs in compliance with building codes and/or product installation requirements and/or the Hi, thank you for sharing your feedback with us, as we are always striving to improve. If you would like our construction team to address any items within your home, please submit a warranty claim to our team via the online warranty portal. Still missing rear BR window screen, screen for sliding glass door and multiple areas of paint on siding right front, condensate line needs caulking around siding. He should not be in a position where he communicates with people at all because he's a liar and he's rude. They were apprised of my situation. The only things that they didn't have were washers and dryers. The only time I heard from your sales agent was when I reached out to him. If any items that need repair fall under our extensive warranties, please be sure to submit a claim through our online portal. So, that was when my friend went into the office. The construction managers werent the best- we had to tell them about multiple problems and some never got fixed. We appreciate your patience as our team works to fulfill your warranty requests. Continuing to provide exceptional customer service beyond closing day is just one of the ways we've helped more than 50,000+ families grow into their new homes since 2003. Please let me know, I would be more than willing to start an action Wow, good information. Rosann Boyett Garcia My info is: Donald McGarvey 2109 Scarlet Lane El Reno, OK 73036. Casey Law, representing. The propane tank is sinking. LGI Homes 287 ratings. Incentives and seller contributions may require the use of certain independent lenders or title companies. So he was very open about it. Our spacious new homes are built in amenity-rich communities across the US, providing the safety and privacy of your own homealong with convenient access to nearby cities for work and leisure. I needed the money from my sale to pay the builder. Congratulations on your home and we hope you enjoy it for years to come! Loan Depot will automatically steer you towards an FHA loan (if you are not going VA). I had to wait for those floorings to be installed before I could physically move in. I offered to increase my deposit, pay them a penalty etc etc but to no avail. They made promises that seemed to me, outlandish. The building side is a little hit-and-miss. To learn more about our brokers process, please visit LGIHomes.com/Brokers. Unfortunately, at that time, I didn't have the down payment so I had to wait. No one has reached out or assisted with trying to resolve this issue. LGI Homes currently employs approximately 1001 people. For the best experience on LGIHomes.com, please open this site in a different browser, such as Google Chrome. They want to have a meeting with me & the wife to discuss it. If you haven't already, please submit any items you'd like addressed by our construction team to our online warranty portal at lgihomes.corrigo.com. And they offered me a good plan to buy a house there. Granite counters, stainless appliances. lush front yard landscaping and a 10-year structural warranty. Using our warranty program is as simple as these 3 steps! We walked through the house and in that small walkthrough, I found many things that I didn't like. He told me that he had to go by what was in the contract. Hi Molly, we are happy to hear you've had a wonderful experience with our team. BC721730. No need to worry, weve got you covered! My client signed a contract on April 24, 2021. I was told they would all be fixed the next week. You need to know the difference between an VA, FHA, and conventional loan BEFORE speaking with the loan officer. Maybe he just wants to sell the house for a higher price. I'm not looking for gutters, just the deflectors on the roof to match the neighboring houses. This is not an offer to lend. Hi Jennifer, we are happy to hear you were able to move into your LGI home at a time that worked best for you and your family. LGI Homes is a premium home builder. Until after several calls/texts. Please reply back. I looked up the number and found out they had an office in Port Saint Lucie so I called and made an appointment. Wheres the lawyer or attorney? How are you? He would reply back. Square footages are approximate and may vary in construction. They gave us a packet of information and said if we decided to own a house, we could talk to somebody else if we had a plan that we were looking for in mind. The website is for general information only. If you notice defects after the fact, submit a work order on the website. Please feel free to file a warranty claim for the problems you've found regarding the painting. While our homes are built to the highest quality standards, we recognize that occasionally repairs are needed within the warranty period. I am a first time homebuyer. This is exactly what's happening in North Carolina as well. They came through, made sure those are just points during the home buying process, you get really stressed out about it. I hit up Brandon and he got me in contact with the guy who did the walkthrough, Rich. Photo courtesy Seth Pohlman . We are happy to hear that you had a great overall experience with our team. You'll have your finger on the pulse of your new homeowner . We appreciate your patience and we thank you for choosing LGI Homes. We lived in Orange City at the time. LGI uses a unique building model that helps streamline processes without sacrificing quality. I was satisfied with that. I have a split in one of the bedrooms in the slab from one wall to the other side where the window is. Warranty Service Completed Our team will respond to your request for warranty service within one business day to assess the request, and schedule the best time for the service to be completed. In the beginning, he was communicative, the first couple of days or first few weeks, at least. LGI Homes Maryland, LLC. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Explore Our Premier Locations He got me one of the planks from the flooring that's installed because I love this floor. This person was later let go by LGI or quit. It goes from one side of the wall to the other side. The tiles started cracking in the dining room and kitchen. 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