If you only see no information or that your information does not match the system on the WMR website or the IRS2Go app, that means that your refund has not been accepted yet. tool for updates. This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. There has been no information on where's my refund. It's easy to use and it has several different features. Tax Topic 152. It's an old thread, but I hit the same issue. J\K]TsHy?ef2-^*M The "Where's My Refund" tool will show the status of your tax refund within 24 hours after the IRS receives your e-filed 2021 return, four weeks after a paper return for 2021 is mailed, or three or four days after you e-file a 2019 or 2020 return. I filed on the 18th and they were accepted by the 19th, how long should it take? Provided that you are entering all of the requested information correctly, it simply means that your return has not begun to process yet. Page Last Reviewed or Updated: 20-Dec-2022, Request for Taxpayer Identification Number (TIN) and Certification, Employers engaged in a trade or business who pay compensation, Electronic Federal Tax Payment System (EFTPS), claimed the earned income tax credit or the additional child tax credit, Treasury Inspector General for Tax Administration, Check the status of a refund in just a few clicks using the Wheres My Refund? I was trying to track my refund using the app IRS2Go but i always get an error message and that my info i entered is invalid how is this possible i type it correctly? I changed my address on the 2019 tax return. The website also shows a message, "We cannot provide any information about your refund. Before coming to Kiplinger, he worked for Wolters Kluwer Tax & Accounting and Kleinrock Publishing, where he provided breaking news and guidance for CPAs, tax attorneys, and other tax professionals. Press J to jump to the feed. hb``f`` 1X"Vdf1Q:dt4w4 p[ Then, 6/18, it says information you enter is incorrect. is in violation of the regulations of this system. it's the same account and routing number as when I filed. The information available on Where's My Refund? This just started happening to me tonight. I would put my social, filing status and amount of refund in and there were no problems. The tool's tracker displays progress in three phases: To use Where's My Refund?, taxpayers must enter their Social Security number or Individual Taxpayer Identification Number, their filing status and the exact whole dollar amount of their refund. Next, the tax professional is going to go to this special IRS.gov web page called "Submit Forms 2848, 8821 Online," and access the tool with their Secure Access username and password. We do not manage client funds or hold custody of assets, we help users connect with relevant financial They will send you a letter that explains why you won't be getting your return, or how much was taken. I worked for the I.R.S. "Information does not match" when trying to check refund So whenever I try to check my refund status it tells me my information doesn't match. Beginning to worry! 2022 Tax Calendar: Important Tax Due Dates and Deadlines. It can take up to 3 weeks after you mailed it for an amended return to show up in the portal. 28 121 comments Top Add a Comment Some other folks have reported that their previously-seen "Where's My Refund" info also is not visible now. Postal Service, your refund information will be available through next year until you file a tax return for a more current tax year. For these reasons, when the IRS receives your tax return, they display a "Refund Status Bar." MBA, Enrolled Agent. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. registered with the U.S. Securities and Exchange Commission as an investment adviser. The filing status options are: When entering the refund amount, make sure you're looking at the correct line on your tax return to find it. According to Efile.com, once the IRS accepts the corrections to your last name or Social Security number, it can take up to 15 days for the records to update. So, I didnt think Id get manually reviewed again. You cant call the IRS because their call centers are closed down. Visit our corporate site. 0. IRS2Go is available in both English and Spanish. So must just be their site and app. Any update? If it has still not yet been processed, will any letter be sent to the new address on this tax return, or to the previous address on record from my 2018 return? Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. Up until 3/14 I was seeing still processing now my info is incorrect. Please allow 3 or 4 days after e-filing your 2020 and 2021 tax year returns. Why is Where's My Refund saying my information is incorrect? I just don't understand? you must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the irs. (If you need to make a payment, you can access IRS Direct Pay through the app.) Please contact the Administrator John@JohnRDundon.com for immediate professional advice? Also, I filed my Georgia State taxes at the same time, and those are still "pending" status all these days later. principal. Been preparing taxes professionally for 10+ years. So I pretty much wont know anything until mid or end of April. Im dealing with the exact same issue, I filed 3/29 it is now 5/17 and up until now it has only ever said processing but last night it said the error and wont stop. I havent received my refund or any letters from the IRS either. When you purchase through links on our site, we may earn an affiliate commission. IRS2Go is the official app of the Internal Revenue Service. Press J to jump to the feed. Mine was working just fine. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. You information is correct, so dont worry about that. Tap on Storage & Cache. So even if you have submitted all your documents you probably need to wait for at least 21 days before taking on more drastic actions. The "Where's My Refund" tool will show the status of your tax refund within 24 hours after the IRS receives your e-filed 2021 return, four weeks after a paper return for 2021 is mailed, or three . I spent my last 11 years at the I.R.S. I called the refund number & it says its been received and being processed but online it says info entered is wrong. Don't post questions related to that here, please. IRS2Go is the official app of the Internal Revenue Service.--When installing IRS2Go, you may see a list of Android permissions that the app requests. But it always says my info doesn't match. advisors. The IRS has announced that it expects to issue more than 90% of refunds to taxpayers in less than 21 days (not business days). 2. Kiplinger is part of Future plc, an international media group and leading digital publisher. If you get Refund Status Error that says "Information does not match. Have not received any letters from them either. So frustrating. Violators can and will be prosecuted to the full extent -sx+[xi>[AV{i*OBTX1 ;A/"q26@+B#y36GvF}b@C).cqU!I 6Aeb4hZ?A[}t1e\;Lu0C]tk5C8cOUTEP %%EOF swUuUcyU2zU/b.G5 j< ``c'ZSq-Tk,N]W4'?Y-[X7o$?W\PkS|:75-|=oKi7mS & The WMR tool was working for me too until 7am this morning and now I get the same message too. Instead, you should send the refund back to the IRS according to the procedures on the IRS's website (opens in new tab). Create an account to follow your favorite communities and start taking part in conversations. Same with mine it was working this morning. If youre checking your federal return only put the amount you got for it not your state taxes. Its saying my information does not match but it was working and processing yesterday what does this mean. hbbd``b`6@9@`1q@D'$AM Ym"2P U)A \p/%"d@:~)([F? Compare the information on the notice with the information reported on the Form 1120. %PDF-1.7 % Looking for emails or status updates from your e-filing website or software If you file your taxes by mail, you can track your tax return and get a confirmation when the IRS has received it. And is this why I get the info dont match msg? If the IRS needs more information to process the return, they will contact you by mail. If the numbers you report and the information the IRS receives don't. To access the tool, you'll need to provide your Social Security number, date of birth, and zip code. I was able to check yesterday but all of a sudden it isn't working anymore. I filed April 8th, 1 week ago and I checked the app everyday. I went to the website and it said the same thing. In some cases, if the IRS is still reviewing your return, the tool may display instructions or an explanation of what the IRS is doing. Maybe a bug in the system? When using that IRS tool, be sure to enter only the Federal refund amount, and not any total refund amount that includes a state refund. This includes if you filed and were accepted, but the app/website says your information does not match. Im expecting a hefty refund. I filed with Turbo Tax in early February. We do not recommend relying on your tax returns to pay your expenses, but people do it. Exactly the same happened to me. Still unable to get into wmr. The Where's My Refund feature on www.irs.gov and the IRS2GO app for your smartphone are great ways to track your refund. Any ideas? We'll help you get started or pick up where you left off. I'm waiting on the stimulas check when I got to the irs site to check it says my info doesnt match what exactly do I need to put in I tryed just my fedral refund and all. No stimulus yet either. We care about protecting your identity. The level of access people have to filings have increased to markedly so fast, it's hard to keep up. #cpafirm #cpa #remotestaffing #remotestaff It's available anytime on IRS.gov or through the IRS2Go App. The Best Mobile Tax Apps for 2023,We tested the top tax services that let you prepare and file tax returns from your phone. The "Where's My Amended Return" tool will let you know if your amended return is received, adjusted, or completed. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The IRS is experiencing significant and extended delays in processing - everything. If you check it immediately after filing you may not see any record of your return being filed and a not processed message. Have not received any letters from them either. To access the "Where's My Refund" tool, you need to enter your Social Security number (or individual taxpayer identification number), the filing status used on your 2021 tax return, and the exact whole dollar refund amount shown on your 2021 return. The "Where's My Refund" tool will also note the reasons for a refund offset when it's related to a change made by the IRS to your tax return. I would suggest that you contact the IRS by phone at 1-800-829-1040. I was just about to make a post with the same question. This message keeps popping up on the bottom of the screen saying my information does not match to check it and enter it again. It takes about four weeks to check on a refund if the taxpayer mails a paper tax return. She mentioned something about the math may be wrong so Im assuming if they changed the amount of the refund that may be why its not matching when Im putting it into the wmr tool and saying its incorrect information. IRS2Go was showing that it was received. If you only see no information or that your information does not match the system on the WMR website or the IRS2Go app, that means that your refund has not been accepted yet. I filled January 2 and mines say the same thing as well the info that you have entered does not match please reenter your information and it's the correct information and then it tells you we cannot give you any information about your refund at this time this is the worst tax year ever I never waited this long. My son just received his refund 2/18 . in Mand Why does the IRS website say my information is incorrect when I check the status of my return but it was accepted on 2/11/2021? The tool is only updated once per day usually at night so there's no need to check your status more often. Not your state taxes payment, you can access IRS Direct Pay the!: dt4w4 p [ Then, 6/18, it simply means that your tax returns to Pay expenses. 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