I would gladly wait in the phone queue, until somebody can pick up the phone; however, the only options available are to hear the details about my claim, or to hang up and leave. If you are having trouble with your Virginia Debit card, you can call them at their Toll-Free Phone number: 1-855-832-9273. Please follow up. I'm interested in learning more about Paramount Builders' products. ET eBenefits technical support 800-983-0937 Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. Like to actually talk to a person or get to be placed on hold wouldnt bother me. Is there an alternative to calling? Phone - Like our other channels, our phone lines are staffed 24/7 and now you can text us! ET, 888-442-4551 Please try resetting the PIN on the Unemployment Offices website. I had even tried "RESETTING PASSWORD"and it seemed to open the next screen where I can see the categories on this screen, but within split seconds, it kicked me back out as if I had never logged on!!! Please refer to the Landlord User Guide to proceed with your application submission. This is a private forum and we do not have access to your claim. Get started today. I need help! The VEC is now offering a way to schedule a 20-minute phone call with the agency to discuss unemployment benefit issues. Same exact situation here. I have been waiting on my PUA since September after I faxed in documentation of self employment but my original claim was in April. Please check if you can visit an office (many are based on appointments) or write an email detailing the problem. If you do not see your affiliated company/companies listed, please contact rrpsupport@egov.com to receive direct assistance. That is strange! Employment and Wage Data. Not that helpful unfortunately. Hi Sam, I am signed in and call each week and have not seen funds. The original email said zero about a deadline. It is for insurance purposes that I need this and it is pressing. Individuals who need this service can access the Virginia Relay Center by dialing 711 or 800-828-1140. Literally had to download the app because the website is all of a sudden acting weird and not under their private control like it used to be not long ago and was literally fine yesterday but the app wont even load anything its just a blank white screen every time even restarted my phone to try to get it to work nothing changed the app literally doesnt work. 8:00 a.m. to 9:00 p.m. If you need assistance making corrections, please contact 833-RENT-RELIEF orrrpsupport@egov.com. Havent got my PUA payments in 3 weeks. You can get a summary/statement online. I have been calling all day, every day from the second the phone lines are open for over a month now. Virginia Housing profile and account data hasbeen transferred to the new RRP Gov2Go platform for future applications. Call the Fredericksburg Virginia Office and leave a detailed voicemail. Social care is provided in multiple languages, including Japanese. VEC really needs to evaluate how they run things and hire more, better qualified people. Is there somewhere online that I can retrieve and print those forms, to retrieve benefit weeks since February? Or get a response to my emails or to my written mail.. Out of control. I missed the cut of dates by a week to get in on this lawsuit. But I feel it is lacking in some parts. 8:00 a.m. to 8:00 p.m. If you are facing eviction, call 1-833-663-8428 (1-833-NOEVICT). You will not be able to claim retrospectively. The penalty of not doing whatever it is they wanted might be as harsh as having to pay back all the aid given this year. No further action is required from you at this time. This is an agency that is wasting taxpayer money but not offering benefits to those that paid into it for decades. The Unemployment Office might be inundated with pending requests. ET, 800-983-0937 (1) Keep calling. It might be tough to find a live agent. Need help, have been trying to reach the Unemployment office by phone, email, and I even went to the office nearest to me and they are closed to the public with a sign stating that they are only servicing via voicemails and emails. I still have not gotten my form to file my taxes I keep filing my clams for benefits I still havent received anything yet I really need to talk to a live person because every time I file my claims it take make me file 2or more claim please have someone to call me 757-581-5327 Thank you, You can login to your unemployment account and go to discover more search w2 and it should give you am option to see your form. Get Started Why use Gov2Go? Richmond, VA 23219, Tenants and Landlords - For information about Rent Relief call 1-833-RENT-RELIEF or email rrpsupport@egov.com, Virginia Department of Housing and Community Development. This is a freaking joke! The main problem now, slots are going fast! Have been trying since March first waiting for a update of some type. You can do so online without anybodys help. I am unable to log in to Gov2Go account. HELP!!! I have set up a new email but it will not let me create a new gov2go with my new email. I was told by a rep this is a recurring issue. I could hear them perfectly and it didnt sound like a professional place of work. Please send an email immediately documenting the situation with details. The new owner should provide their Virginia W-9 as well as proof of sale of the property as an attachment to their application, showing the previous owner has sold the property to the owner listed on the Virginia W-9 submitted with the application. I cant access it in the gov2go web site Bc I thought it was a pin I had created originally on the other website. This entire system is a joke. Its ridiculous! But now it's your turn to connect with us. I havent received any payments and when I called same thing with what others say. A utility bill really, they already had a W-2. Hours: Monday through Friday, The Supplemental Nutrition Assistance Program (SNAP), formerly known as food stamps, is a federal program that operates under the requirements of the U.S. Department of Agriculture (USDA) Food and Nutrition Service to provide nutritional assistance benefits to eligible individuals and families. I wish that I still can do it with Virginia Unemployed system and it never turns me down. HUGE ISSUE THAT COST ME $1800. Please consider the option of visiting an office in the vicinity. Hours: Monday through Friday, Meanwhile, several Virginians have also reported issues with filing continued weekly claims on the Gov2Go website. That phone number is worst..i have been calling everyday all year and i have never got a representative that can help. 8:00 a.m. to 7:30 p.m. Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior on the website). I can understand your frustration. For additional state and local resources, call 2-1-1 or visit 211Virginia.org. There is no waiting system,how the hell do you get through?? Now I refiled for VA and it still says there is an outstanding issue with your claim. This same thing is happening to me, have you gotten any response?? To the email settings. 7:30 a.m. to 7:00 p.m. ET, 877-345-8179 If your application was completed over the phone, you will receive a phone call from the RRP Support Center. 800-697-6947 Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. You can try any of the methods below to contact Gov2Go. Extra $300 Unemployment Benefits In Virginia: When Can You Expect The Payment? Calling 4 days in a row now. Trying to contact customer service for one month to to fix something on my p u a applications for benefits cannot get through Im not receiving any benefits I need help, I havent received my 1099 in the mail. Although I changed it online the payments are being rejected this is so frustrating. Please try resetting it online. Date 3/28/2021. My wife thought she was logged into her account but she was logged into mine and now her social security number is on my account and I cant file how do I change this, I been trying to create a gov2go account but it keeps telling me I can't what's the problem, it will say unable to create account try back later/ tell me what's the problem, By Embarrassed Fellow Human 877-222-8387 Your real card info stays hidden. I was told again that many faxes are not being received even when the sender receives a confirmation the fax was successfully transmitted. If you are facing eviction, call 1-833-663-8428 (1-833-NOEVICT). The Unemployment Office might be inundated with pending requests. ET, 800-827-0648 If I dont hear from someone soon Im going to file a federal complaint. Then if you are one of the lucky ones, who actually makes contact with a human, they tell you there is nothing they can do, or that they are unable to access your account. Does the VEC expect me to take time from my new job to jump through hoops to try to get the VEC to process my benefits during the time I am out of work? But, as we know, it is nearly impossible to get through to customer service. I have called 1-866-832-2363,but l couldnt reach them,l want to file a claim but it wants PIN number,but l didnt recieve any PIN number. If you are a landlord/property manager who previously accessed RRP through Virginia Housing but now need to submit a grant amendment (a request for additional RRP assistance), you should visit Gov2Go on your computer or download the Gov2Go app on your smartphone. Be safe from hackers and unwanted bills. Q: Will there be any changes to how I file a new claim? I have called.mutliple times daily for a month and left messages, nothing. Please I need advice on what to do since I did not receive nothing since October and today I am really struggling on finding a job and keep up with resources. It would be nice to have the site up for filing the weekly claim but that can e called in. Secure Email Use for confidential answers to account questions. 8:00 a.m. to 10:00 p.m. All I can ask you to do it to keep trying all channels. The minlings hired can only stick to a script they know and cannot think for themselves. The nearest one is in woodbridge and thata over 30miles away. Both 1 (866) 835-6058 and ET. I registered and when it has let me log on, it kicks me out! Same thing with me. Whats insane is that even though they denied my claim and told me I have to refile once they verify my wages from my last job ( which they cant confirm if they received the fax I sent on March 8th, again) they have contacted my last employer ( they one they deny I worked for for over a year) but they still say they cant use that contact to confirm my employment. Then they stopped giving a date. I have emailed as well. Do Not Sell My Information | Unsubscribe. At first I just thought I wasn't eligible for extended benefits. Jeff I have been receiving my check but they stopped two weeks ago Ive looked for work registered like I was told called for hours and hours no answer what can I do please help we are seniors and very desperate for help thanks, Ive not received my pua benefits going on three weeks when I do my job search it says its been excepted what do I need to do to receive my benefits. Ive sent emails and faxes but have never received anything back. Cant talk to a human-being! ET My HealtheVet help desk 877-327-0022 Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. I get the message you claim cannot be processed due to an outstanding issue. What a joke. Gov2go says I don't have money yet I do how do I file my weekly benefits, The people who offered me a job are no longer working there, so how do I fill out the form that is required by you. No answers no help. Call from Mexico: 01-800-681-8054. Please continue chasing the office/check your status online at regular intervals. your app is some shit ,it do not work im trying too file my existing, claim and cant get nowhere,can anybody help, Dear, Listed below are our top recommendations on how to get in contact with Gov2Go. ET, 800-535-1117 I guess i should petition the court? No one live answers. I have not received any payments since November.this is really frustrating and I will no longer be able to pay my bills soon! You can now contact Gov2Go customer service directly via Email using AppContacter.com. So called in for the weekend said I could not report any jobs cause whatever the reason was this time. The Gov2Go Weekly Claims function for PUA is now available. The Unemployment Office might be inundated with requested. Its frustrating but you have to try. How do I get a pin and social security number issue fixed if I cant get thru to the office? The site is secure. Its been over 3 months now, of me calling or trying to go online.. To File Your Weekly Continued Claim dial 1-800-897-5630. I finally through to a rep who is mailing me the forms for the missing weeks. ET, 800-733-8387 8:00 a.m. to 6:00 p.m. Ive been calling for 2 weeks and havent gotten a hold of anybody. I had a phone appointment today and nobody called. International Calls: 801-352-3118 Way2Go Card Debit MasterCard Virginia www.GoProgram.com Fee Schedule Pulling issues faced by users like you is a good way to draw attention of Gov2Go to your problem using the strength of crowds. I was. How is it that all these commenters are at least intelligent enough to know how to use a smartphone\computer and navigate the internet, and yet simultaneously too stupid to comprehend that this site has absolutely nothing to do with the functionality (or lack thereof) of Gov2Go. But it clearly misrepresented the Montana Voter Page. An official website of the United States government. Frustrated and disappointed would be an understatement. There should be an option to reset it online. Please call/email the Unemployment Office. The portal error message reads: We are unable to verify your digital identity. I need answers and my benefits that I should have already had months ago, especially since working isnt an option since my kids are doing virtual schooling. WV.gov > Live Chat Live Chat Chat live with a customer service representative Monday through Friday from 8:00 A.M - 5:00 P.M. Eastern Time. Now I am being evicted because of this. I, NEED TO REST MY PASSWORD BUT I THINK MY EMAIL WAS WRONG IN FILE . They say they are overworkedpsshhh. Am I disqualified for claims if Im unable to work and who can I speak with to fix the problem. Saturday, 9:00 a.m. to 5:30 p.m. Contact Permission. Ive even tried the new live chat feature on their websitewhich doesnt work either bc it never connects you to anyone. I offered to visit an office but was told that they only help with job searches and could do nothing more than take my W-2 and fax it to the same numbers I already had and it would take the same time to get it scanned into the system. 8:00 a.m. to 5:30 p.m. MT, 866-229-7389 There will be a delay considering the number of applications that are being processed. Any suggestions on what I need to do now? Go Program Way2Go Card mobile app. This information will be linked to the landlords application to create a case to be reviewed for approval. Fogg said they can be filed online or by calling (800) 897-5630. We may have to go to court, I assume is next step? I cant get through and I cant get done what theyve asked me to do. Ive been trying to call the 800 number and all it does it hang up. Hi and how are you I was wondering when will I receive my benefits, My phone is damage I can't get into it I need to file and using my husband phone plz help 540-728-7809, My phone is damage I can't get into it I need to file and using my husband phone plz help, I recently lost access to my email account ahlynico4315 at gmail.com. Hours: Monday through Friday, Customer service just says, we know, we cant do anything about it. Read More. I have not received a dime, I have not been able to file any weeks, the website chat is always busy and they kick you off the site without allowing you to wait. Thank you. Ive spoken to the Governors office and was told VEC would reach out within 10days. I am trying to be patient but at this point its just unreasonable. Hours:Monday through Friday, I have been hung up on by the system as well as the people that pick up so many times. Contact: rrpsupport@egov.com 1-833-RENT-RELIEF The Virginia Rent Relief Program (RRP) was designed to support and ensure housing stability across the commonwealth during the coronavirus pandemic. Gov2Go - Help and Support Help and Support gov2go Support Welcome to gov2go support. Call 1-800-961-8423 if you need assistance. Bin, When i was filing my account out i didnt have a email at first so i used my friends but i have a email now an need it switched to [emailprotected]. PLEASE CORRECT THIS SO I DO NOT HAVE THIS PROBLEM THIS SUNDAY. The latest impediment, and there have been many, is the failure of the Self Service portal to validate my identity. They told me to call so I dont loose the 11 weeks. I would have similarly expected to receive the 1099 at this mailing address. That was 2 months ago. Ive been calling for months but can never get anyone on the line. I'm told I have to call 1-866-832-2363 and speak to customer service to get forms that I need to file to retrieve benefits since Feb. 15. To help prevent them, burning before 4pm is prohibited statewide from Feb. 15 - April 30. Never miss a deadline again! This is the website you should be using https://www.vec.virginia.gov/unemployed. 8:00 a.m. to 5:00 p.m. I went over and closed the claim in DC. Virginia has exhausted all funding available for rental assistance through the Virginia Rent Relief Program as of Oct. 14, 2022. I initially was approved for VA unemployment, but in November I received a letter that my claim was being cancelled because I have an active claim in DC. I am seeking to request this be mailed to me there are no prompts on the website that I have been able to locate where I can request this 1099 be mailed to me. You are a BOT..just tell the people the truth on how much of a scam this is and people are being lied to and wont receive THEIR benefits. ET, and Saturday, 8:00 a.m. to 6:30 p.m. The .gov means its official. Never received and payments as of yet. WE ARE GOING HUNGRY. !and have not contacted me!!!!! w-2 and ID , oh dont forget a utility bill. Have you tried setting up your PIN online? ET GI Bill hotline 888-442-4551 Hours: Monday through Friday, 8:00 a.m. to 7:00 p.m. I have been trying to talk to someone for a while someone stole my pin number and I can't even file an extension cause I don't have this number. He has zero income and were about to lose our home. Landlords will not receive notification if their tenant is ineligible as applicants cannot submit an application if they are deemed ineligible during the screening process. I got my monetary letter and pin and I also put in 3weeks of claims. These communications may require an applicant to log into Gov2Go to make edits or submit supporting documentation to complete the application for review. I cant get through to customer service for this. I keep getting told by others that they have tried contacting me multiple times with no luck, however the only time I have spoken to VEC is when o called them 1st or got help from the senators office. Please contact the Customer Contact Center at 1-866-832-2363 for further assistance. Calling this number does not resolve the error. Very sad and frustrating!!! Is the idea to get people to abandon their seeking of benefits? The user name and password are correct but the log in button does not take it. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. If I cant go past prompts. Hours: Monday through Friday, The website and phone numbers are endless loops that lead nowhere. Was unable bc I was not given a pin number. The Unemployment Office will be severely short-staffed. Cannot get into the portal and after making the initial claim with customer service even after reset of the login. Unemployment Benefits Exhausted. They wont respond to email either. Also for the unemployment pua side. Can someone please tell me how to get to a Live Repressive on the phone @ the customer care center because I call all day everyday and it always says due to unprecedented call volume all representatives are busy call back later and hangs up. 116-136) and from the American Rescue Plan Act of 2021 (ARPA) (P.L. I have emailed, no response. They wont respond. 8:00 a.m. to 10:00 p.m. Please contact your adjudicator to see the best way out of this. General Information 804-367-1000 (Phone/VTDD) License Sales Customer Service 1-866-721-6911 send email Boat Registration & Titling 1-866-721-6911 send email Wildlife Conflict Hotline 1-855-571-9003 send email Report a Wildlife Crime 1-800-237-5712 or Text DWRTIP plus your tip to 847411 more options Wildlife Damage Permit 804-367-1000 Please tell me and others how we can get to someone that can actually help us. Looking for direction on how to get tax withholding corrected, I am almost done with everything!!!! Now all of a sudden everytime I click on my gov2go app to file, it states SORRY YOU HAVE NO MORE WEEKS TO FILE so if you or someone could lead me in the right direction then I would highly appreciate it. At this point I dont know what to do.I. We will be here to help. When would off-peak hours start, Ive been trying to get any action since jun 8th,,6 weeks with nothing, says there is an issue with my claimWhat issue?? As usual with any tax-payer paid government agency, it does not work well and you cannot get any live assistance whatsoever! I filled out all the paperwork I even had to was told to re-sign up for unemployment back in April then I was told I shouldnt have done that Ive been putting in my weekly claims. Hours: Monday through Friday, Just want someone to help me put this damn claim through, but nobody even asks for my info they just pass it off to other office!!!! One would think they would have their crap together by now. Please login to access payment details. 866-832-2363 is not working AT ALL. They will mail to you. Then they give you another number, which guess what..its another dead end and you will most likely be hung up on by a machine. Please show me where you can go online to get a statement. Odd, since I've been working steady with the same company for the past 15+ years. Please allow one week before calling to check on the status of your payment. SNAP provides a monthly benefit to households through an Electronic Benefits Card (EBT) to . How to Calculate Virginia Unemployment Benefits. Sign in with your email. Your system is broken!!! The staffers on the other line are over-worked and are doing everything they can to help all of the people that are contacting them. I uploaded my W2 before the deadline ended and now its saying I didnt and it wont let me upload the document because its saying I missed the deadline when I absolutely did not. By a certain date. Learn more, watch our video Virginia's 4pm Burning Law Now in Effect. 8:00 a.m. to 7:00 p.m. Gov2Go is a unique new way to take care of all your interactions with government in one convenient place saving you time, worry and frustration. First they said it would be up Nov 1, then Nov 8, then Nov 17th. How do I get through to a live representive??? 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