Will never come back. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. No tea facilities, shower pitiful, bar & dining areas just dull. more. 1214787557 (01214787557) Who called me from phone number 012 1478 7557 Birmingham. This is the version of our website addressed to speakers of English in United Kingdom. The other people with us did have a comfortable bed, but sadly we didn't. Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. The room was clean at first glance. Is parking available at Gipsy Hill Hotel? Gipsy Hill Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. At first glance it looks a very nice hotel but on closer inspection it is very tired through out. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 Plenty of tea and coffee though. Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. The room was clean at first glance. Dated. Its almost ready for the bin. The staff were lovely here, extremely helpful and friendly. There was a distinct foisty smell in the room, mainly in the bathroom, we had to keep the door shut. Room types may vary. If the system detects something that potentially contradicts our. Although it is tucked away down a narrow lane, there were numerous signs on the main roads to show us the way. But the room was not thoroughly cleaned between guests as specified on the website. We were supposed to have a BBQ, the weather forecast wasnt great so youd assume theyd erect some kind of gazebo. Close to everything you need in Exeter. An adequate hotel, but one night was enough. What a wonderful experience, nothing was too much trouble,Sue & all the staff made such an effort to make our stay special,including an Anniversary card,balloons, & a lovely desert. 2 days we have to stay here. There was a problem loading the reviews. Yes, on the hotel inspector and like I said in my review looks nothing like the photos. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. Which popular attractions are close to Gipsy Hill Hotel? I do not belive our breakfast is not poor quality with award winning sausages from a local farm just a few miles away and free range eggs. Claim your listing for free to respond to reviews, update your profile and much more. NH Collection Mnchen Bavaria. Payments made by partners impact the order of prices displayed. Very close to M5 which was a bit noisy with window open at night. Conveniently located restaurants include Miller and Carter, Pinhoe Hoard, and The Heart of Oak. It seems not. When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. Add Search Keyword. The area surrounding the hotel has expanded with new homes and businesses, but once you get to the top of the hill you see the views and peaceful surroundings. Reviews are most valuable when they are original and unbiased. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. It was just for one night and there were 68 days before the booking was due to take place. Barnfield Theatre and Cygnet New Theatre are cultural highlights, and travellers looking to shop may want to visit Gandy Street and Princesshay. We are glad you had a pleasant stay all the points you made have been communicated to relevant departments. Would not recommend for the price AT ALL. On checking in we were advised of virtually no facilities available. There are no extra beds available at this property. Many travellers enjoy visiting The House that Moved (5.3 km), The Medieval Exe Bridge (5.1 km), and St Catherine's Chapel and Almshouses (4.6 km). There are more places to choose from in the. Hotels in Exeter, The Gipsy Hill, The perfect venue for any occasion - Conferences, Weddings, Accommodation, Gardens and Functions Home Book Direct Arrival Night (s) PLEASE CONTACT TO BOOK A ROOM OR CONFERENCE ON 01392 465 252 enquiry@gipsyhillhotel.co.uk WE WILL CONTACT YOU BY EMAIL OR TELEPHONE WITHIN 24HRS Exeter's best kept secret hotel We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. The dining room resembled a factory canteen there was no table cloths or cutlery and service at breakfast was very slow. The bar was seldom manned so you had to ask at reception for someone to attend. We stayed here before going off to the Isles if Scilly for a few days & when we returned too! What a shame, this probably was once a very grand hotel, now completely gone to the dogs. over a year ago Answer 3 answers Reviewed this property 0 Votes The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. 29, an IHG Hotel at Tripadvisor Are there any historical sites close to Gipsy Hill Hotel? Nope. When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. Hotels with Complimentary Breakfast in Exeter, Hotels near Virgin Balloon Flights - Exeter. 29, an IHG Hotel at Tripadvisor. This person booked a bedroom on a non refundable basis through a third party which also offers an option to book with free cancellation, should she have chosen to book direct with the hotel the cancellation policy would have been made clear at the time of booking. Holiday Inn Express Exeter M5, JCT. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 You are zoomed out too far to see location pins. If you like, you can sort and/or filter them (by time of year, review score, etc.). I explained, we did complain but it was 9pm and we had a 10 year old. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! In need of a complete revamp. Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? But the room was not thoroughly cleaned between guests as specified on the website. Slightly strange location pleasant 70's hotel in need of a bit of tlc. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. With free car parking spaces and free Wifi, The Gipsy Hill Hotel is excellent. There are more places to choose from in the. Ses points forts Parking gratuit Connexion Wi-Fi gratuite Chambres familiales quipements pour les personnes handicapes Chambres non-fumeurs We'd booked two rooms and - as guests - expected a more helpful reply than that. But the hotel itself is very dated. We have more than 70 million property reviews, and they're all from real, verified guests. Breakfast was great. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. That said we had a fab time, food was amazing and they even let us feed the fish in their pond. 095RL. ) Claim your listing for free to respond to reviews, update your profile and much more. The location is very convenient being on the edge of the city and close to the M5, and the accommodation is comfortable and clean. We were told that the staff were very friendly, but we have been made to feel very welcome by Sue and all the staff and they made our anniversary very special. Does Gipsy Hill Hotel offer any business services? This is the version of our website addressed to speakers of English in the United States. Tripadvisor performs checks on reviews. Please check your selected option for more information. This lets us know that our reviews come from real guests, like you. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. After their trip, guests tell us about their stay. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. Also the breakfast was good. (By dirty I mean, stained carpets, mouldy shower tiles, etc). Nothing was too much trouble, and everything ran to time making my job very much easier. I wont even look at it if I pass it. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . Cant wait for our next visit. Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? I'm afraid not.! etc. Tripadvisor performs checks on reviews. DON'T It's dirty, worn out and disgusting. What are some of the property amenities at Gipsy Hill Hotel? Its almost ready for the bin. Own or manage this property? There are more places to choose from in the, Lock in the lowest price from these sites. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. A travel lodge looks better and cheaper, if you can imaging in a travel lodge that hasnt been updated in 25 years, this is it. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. Then the toast arrived by which time I refused the food and my toast was passed over to another table. Payments made by partners impact the order of prices displayed. Gipsy Hill Hotel: Hidden Gem - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. Obvious signs of dated and neglected as was apparent throughout the hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The food is really good home made to a very high standard. Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? Peeling wallpaper , mishmass decor/curtains/carpet. One statement was, why didn't you complain that night and leave as you'd have had a full refund. Room was cold since no heating on. What are some of the property amenities at Gipsy Hill Hotel? My previous visit here was 35 years ago. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. It was clean and fairly large with a nice bathroom but the bed was way too soft for me and dipped in the middle. With the added pressure of all the staff just seeming to walk in and look at us before walking away, we were almost scared to ask for our last dinner that never arrived. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. 29, an IHG Hotel at Tripadvisor. Please dont include personal, political, ethical, or religious commentary. We had a tasty dinner in the restaurant , with great service - would recommend. Finally, we got to bed feeling pretty ripped off to be met with the sounds of the contractors chilling in the car park and engines driving through all night. Grounds should be a feature . but the grass hadn't even been cut. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Please do you operate a 24 hr Reception desk. Breakfast was average at best. Paul G, Manager at Gipsy Hill Hotel, responded to this review Responded 10 June 2016 Dear LondonBreas, Thank you for taking the time to review our hotel on Tripadvisor and making the relevant points. I am sorry to read that Mr Turness did not enjoy his stay with us. Room was cold since no heating on. Please let me know if you have any further questions Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! Clean and adequate. Have you updated your bar area and rooms and employed a general manager? Cannot fault them at all. What are some restaurants close to Gipsy Hill Hotel? Breakfast was average at best. Eventually after constant knocking on main entrance door someone arrived with the comment not expecting early check in (this was around 1.00pm) on my own so locked door! Grounds should be a feature . but the grass hadn't even been cut. Our complaint was completely ignored by receptionist, with no intention of rectifying the problemwe asked why there wasn't a kettle in the room - DUE TO COVID ?!?! We were supposed to have a BBQ, the weather forecast wasnt great so youd assume theyd erect some kind of gazebo. All of the rooms have TVs, hairdryers, trouser presses, telephones and tea/coffee. more. Tucked away and very quiet, all the staff were very welcoming and the room was great. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Reminds me of The Shining hotel in the film, made in 1980. Is parking available at Gipsy Hill Hotel? On our explanation as to why we were a little peeved, the guy behind the desk began to laugh, as he obviously knew exactly the issue. Garden area (which was extensive) again neglected and uncared for. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. Bed was like sleeping on concrete. No food (as there was no chef) Someone elses hair in our sink, no one around after 9pm made it impossible to ask anybody for a fan, so hot in the room! she was the only staff on duty and why would she want anyone else ? The best is yet to come. After our impersonal check. The decor is rather dated but in the whole, clean & comfortable. Bed was like sleeping on concrete. Didn't eat an evening meal so can't comment on dinner but the breakfast was very pleasant! (By dirty I mean, stained carpets, mouldy shower tiles, etc). I'd like to help out anyone thinking of staying. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Tiverton Hotel & Lounge: Clive at the Best Western Hotel Tiverton - See 998 traveler reviews, 112 candid photos, and great deals for Tiverton Hotel & Lounge at Tripadvisor. So much potential being wasted. I would stay away from this place. Dated. Thank you. Two posters on the mirror about washing your hands during Covid. Reservations +34 91 398 46 61 Tel. Surprised at the negative reviews the hotel has received as me and my partner were made to feel very welcome. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. The Gipsy Hill Hotel is set in 3 acres of landscaped gardens and is excellently located being just 1 mile from junction 29 of the M5, 2.9 miles from Exeter Airport, 3 miles from Exeter City Centre, 4 miles from St David's Train Station, 500 meters from Pinhoe Train Station and 500 meters from the A30. Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). The room wasn't in the main hotel but in a little bungalow across the car park. The other people with us did have a comfortable bed, but sadly we didn't. This service may contain translations powered by Google. What are some restaurants close to Gipsy Hill Hotel? It did give my group and I a laugh, but definitely save your money and go to a Premier or something. Peeling wallpaper , mishmass decor/curtains/carpet. Set on the edge of the historic cathedral city of Exeter, The Gipsy Hill has long been established as a venue for weddings, conferences, functions, business and leisure breaks. Many travelers enjoy visiting The House that Moved (3.3 miles), The Medieval Exe Bridge (3.2 miles), and St Catherine's Chapel and Almshouses (2.9 miles). I'm afraid not.! if not, how near is there parking? Help, I dont wish to be mean but this place should be a goldmine, but its not. Except it took 40 minuets to arrive no cutlery that arrived later with the tea and juices by which time our cooked breakfast was cold. The most helpful contributions are detailed and help others make better decisions. All content should be genuine and unique to the guest. However, the bar toilet did not provide soap. Yes, free parking is available to guests. Gipsy Hill Hotel takes special requests - add in the next step! Room was cold since no heating on. The room was a little dated and in need of a little tlc. Went to Tesco had a great. On a positive note all the staff were extremely friendly and helpful. etc. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. At first glance it looks a very nice hotel but on closer inspection it is very tired through out. Friendly, welcoming hotel with good meeting facilities, I have just stayed at the Gipsy Hill Hotel for three nights where I was running training sessions for 12 people at a time (six half-day courses across three days so around 70 participants in all). Good location - show map. We did offer this person the opportunity to move the booking to an alternative date and also a 50% refund both of which were refused. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Stayed for 2 nights for a family wedding at a near by venue.First impressions of the hotel was it looked rather dated and old fashioned.Our room was comfortable and clean but was tired and the whole hotel is in need of investment.The staff were helpful and friendly.Had an evening meal which was to a high standard and so was breakfast,but did seem to run out of items and plates on occasion.Arrived by train about 4 miles from Exeter ST David's station ( taxi 14 ) or station ( pinhoe ) 10 min walk from hotel. Reservations must be cancelled before 16:00 with regard to the date in advance stated in the policy below. If you stayed at this property through Booking.com you can write a review. The room was spacious and clean and a comfy bed. Nearby attractions include The Black Horse (1.2 km) and Brightfire Pottery (0.4 km). We stayed here for 1 night, we were given a room in the coach house. After a hot bath and an afternoon rest on what I have to say was the most comfortable bed. Cannot fault them at all. If we find any, we delete them and, if necessary, take action against whoever is responsible. If the system detects something that potentially contradicts our. After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. I phoned the hotel and spoke to the reception. Two posters on the mirror about washing your hands during Covid. Theyve done some improvements to the hotel its a lovely little hotel, you should try it. Are there any historical sites close to Gipsy Hill Hotel? The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! Claim your listing for free to respond to reviews, update your profile and much more. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. Munich Marriott Hotel offers a well-appointed, cosmopolitan yet unpretentious experience offering everything from thoughtfully designed, renovated rooms with perks like lush bedding, inviting chaise longue and marble top desk to spacious suites with . The only way to leave a review is to first make a booking. We had a huge room with a large comfortable bed. Additional sorting options may be available (by type of traveller, by score, etc.). Attended a work event here, three pump beers/ciders on tap, cider was off. He gave me hope that they would use some discretion. Many travellers enjoy visiting The House that Moved (3.3 miles), The Medieval Exe Bridge (3.2 miles), and St Catherine's Chapel and Almshouses (2.9 miles). We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. The rooms are spacious and clean and bathrooms are modern. Kind regards All those who ordered Becks Vier said it tasted of lager AND Cider - not good. Get an answer from Gipsy Hill Hotel staff and past guests. We will definitely go back and visit. Help, I dont wish to be mean but this place should be a goldmine, but its not. Please check your booking number and PIN and try again. We've sent you an email so you can complete your subscription. Lots of parking, guessing its because no one comes here. I hope for them it gets better or has a revamp, because this place looks like its about to crash. On checking in we were advised of virtually no facilities available. On the plus side, the breakfast was excellent (we had it at 07.10a.m) hot and tasty. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. One statement was, why didn't you complain that night and leave as you'd have had a full refund. Ages to your search table cloths or cutlery and service at breakfast was very slow LLC. Reviews submitted to our Customer service team, so our Fraud team investigate... Mean, stained carpets, mouldy shower tiles, etc. ) them ( by dirty mean... When we returned too you made have been communicated to relevant departments with free car parking spaces and free,... Before the booking was due to take place she was the only staff on and! Be genuine and unique to the reception extremely helpful and friendly cost over... 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