The move, first reported by Bloomberg on Friday, follows its earlier pushback of reopening from September to October. Research has not yet shown how long you are protected from getting COVID-19 again after you recover from COVID-19. Does my Cigna Medicare Advantage Plan cover the cost of a test done by my doctor or other health care provider? Department of Health Vaccine Eligibility Your plan will cover diagnosis, testing, and treatment associated with COVID-19, including: *Diagnostic tests are covered for individuals with symptoms of a COVID-19 infection or who had exposure to someone with a suspected or confirmed COVID-19 infection, as well as for individuals before an elective hospital admission or procedure. How do I know the COVID-19 vaccine is both safe and effective? News provided by The Associated Press. 2 Legislation/Law . mobile app to find an in-network provider. Workers said human resources held focus groups in response to the online petition, but that nothing has changed. Over-the-Counter (OTC) Test Kit Information for Cigna Customers (Cigna Medicare Customers see below). You can search for test-to-treat locations near you using the U.S. Department of Health & Human serviceswebsite locator. If prescribed, you may have to pay a small dispensing fee at the pharmacy (where available), but you wont pay more than $6 out-of-pocket. Department of Health Vaccine Resource Page If youre hearing impaired, you can use their TTY line,. The company will reimburse health care providers at Cigna's in-network rates or Medicare rates, as applicable. Department of Health Vaccine Scheduling and Registration (860) 902-4906 Nearly 570,000 Americans have died of COVID-19, according to Johns Hopkins University. Department of Health Vaccine Scheduling and Registration "While our customers focus on regaining their health, we have their backs. Or, you can get the medication directly from your doctors office (if they have it). Department of Health Vaccine Eligibility, Scheduling, Registration, and Locator Tool Department of Health Vaccine Resource Page Shares of Cigna were up 2.77% at $165.75 in trading on Monday, while shares of Humana were up 2.43% at $303.66. Were given 15 minutes to make outbound phone calls to doctor offices, provider offices, and they get taken away because of the call volume metrics, the worker said. These additional measures are an expansion of Cigna's previous efforts to protect customers, providers and communities against COVID-19. Department of Health Vaccine Eligibility Department of Health Vaccine Resource Page Fully vaccinated workers will get $200 in their health-spending accounts, along with emergency PTO to get vaccinated, according to the health insurance company, which is not requiring employees to get immunized. Kentucky Screen for heightened risk individual and entities globally to help uncover hidden risks in business relationships and human networks. Department of Health Vaccine Scheduling and Registration Department of Health Vaccine Resource Page COVID-19/Vaccination Hotline: Department of Health Vaccine Scheduling and Registration 3Coronavirus (COVID-19) Update: December 23, 2021, U.S. Food and Drug Administration (FDA), December 2021,https://www.fda.gov/news-events/press-announcements/coronavirus-covid-19-update-december-23-2021. If you are in a position where you can choose your healthcare provider (e.g. Alabama And Medicare will pay the eligible pharmacies and entities directly. See here for a complete list of exchanges and delays. The treatments that Cigna will cover for COVID-19 are those covered under Medicare or other applicable state regulations. Cigna will also administer the waiver to self-insured group health plans and the company encourages widespread participation, although these plans will have an opportunity to opt-out of the waiver option. Department of Health Vaccine Resource Page Medical professionals from Cigna and its subsidiaries will help increase capacity by delivering much-needed care to patients. To find a community-based testing site near you, visitHHS.gov. The Cigna names, logos, and marks, including THE CIGNA GROUP and CIGNA HEALTHCARE are owned by Cigna Intellectual Property, Inc. LINA and NYLGICNY are not affiliates of The Cigna Group. Cigna may not control the content or links of non-Cigna websites. Missouri Department of Health Vaccine Locator Tool Coronavirus (COVID-19) | Cigna This article covers the basics of COVID-19, including common symptoms, treatment, the course of the disease, and how to care for yourself. We encourage everyone to talk with their health care provider about getting the COVID-19 and the flu shot. COVID-19/Vaccination Hotline: Massive Layoffs Are Underway Across the U.S., Threatening the Already Frail Recovery. non-emergency), we recommend using the provider directory available onmyCigna.comor the myCignamobile app to find an in-network provider. What is monoclonal antibody treatment for COVID-19? COVID-19/Vaccination Hotline: COVID-19/Vaccination Hotline: Apple stores are not affected by the delay. The Modernaand Johnson & Johnsonvaccines are FDA-authorized for ages 18 and older. Cigna Corporation is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. A customer service advocate at Cigna said a new set of issues arose once the Covid-19 pandemic hit and workers were allowed to work from home. Am I covered if my family or I get tested because we are returning to work? Cigna Medicare Advantage plans fully cover the costs of COVID-19 tests done in a clinical setting, through the end of the declared Public Health Emergency (PHE) period. Department of Health Vaccine Scheduling and Registration Department of Health Vaccine Resources and Eligibility After 15 years with Cigna, Wendell Potter abruptly resigned with no job to hop to. Cigna's Clinical Team to Increase Capacity for Virtual Care The company will reimburse health care providers at Cigna's in-network rates or Medicare rates, as applicable. Cigna Connects, our Environmental, Social, and Governance (ESG) approach, is structured around four pillars that underscore our mission to improve the health, well-being, and peace of mind of those we serve. Which of the vaccines should I get for my booster shot? For more information, visit. Getting vaccinated also helps prevent serious illness for those who become infected with COVID-19. Department of Health Vaccine Eligibility Department of Health Vaccine Resources and Eligibility "Cigna's comment that Genesis was unfairly 'profiting' off the pandemic by charging for COVID testing is a slap-in-the-face to Genesis and other healthcare providers who endured months of. Learn more about how to protect yourself and others from COVID-19[PDF]. Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of The Cigna Group, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (LINA) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (NYLGICNY) (New York, NY), formerly known as Cigna Life Insurance Company of New York. information and resources for your state. COVID-19/Vaccination Hotline: Get browser notifications for breaking news, live events, and exclusive reporting. Find a Doctor, Dentist or Facility Log in to myCigna Main Navigation Market data provided by ICE Data Services. Idaho Americans sweat Supreme Court ruling on student debt plan, Companies including Walmart, Target, Kroger. The company has already committed to the following actions through May 31, 2020: About Cigna Temporary layoffs contributed 11.5 percent to the total rate, which was the highest contribution of temporary layoffs to total unemployment since at least 1967. Tests for SARS-CoV-2 (the virus that causes Covid-19) are approved for home use under FDAin vitro diagnostics emergency useauthorization, or antigen tests. For more information, visitPost-COVID Conditions |CDC. A customer service advocate at Cigna said a new set of issues arose once the Covid-19 pandemic hit and workers were allowed to work from home. Many Americans remain reluctant or unwilling to get vaccinated, and progress on overcoming that skepticism has stalled of late, according to Morning Consult, which surveys more than 30,000 people each week on the topic. There's not much room to advance and the pay increase was so minimal, it's . Starting in early spring, anyone with Medicare Part B will be able to get up to eight free over-the-counter COVID-19 tests per month, whether enrolled in a Medicare Advantage plan or not. BLOOMFIELD, Conn., March 3, 2020 / PRNewswire / -- The Cigna Foundation today announced that it will commit up to $300,000 to support the needs of patients and health care providers directly impacted by the novel coronavirus (COVID-19). Department of Health Vaccine Resource Page Department of Health Vaccine Resource Page There are three vaccines available in the U.S. This expanded coverage further protects Cigna customers and underscores the company's commitment to delivering access to simple, affordable and predictable health care. The flu and COVID-19 are contagious respiratory diseases that can lead to serious illness, hospitalization, or even death. REGEN-COV also remains authorized for the treatment of mild-to-moderate COVID-19 for those who are at high-risk for progression to severe COVID-19. Wisconsin There are three vaccines available in the U.S. Department of Health Vaccine Resource Page Are there medications available to treat COVID-19? Cigna looks to the U.S. Food and Drug Administration (FDA), Centers for Disease Control and Prevention (CDC), and input from the Advisory Committee on Immunization Practices (ACIP) to determine these factors. Learn about the medical, dental, pharmacy, behavioral, and voluntary benefits your employer may offer. Department of Health Vaccine Locator Tool Its now recommended that you get your booster shot five months after your last shot if you got the Pfizer-BioNTech vaccine, six months later if you got the Moderna vaccine, and two months later if you got the Johnson and Johnson/Janssen vaccine. Yes, you should be vaccinated regardless of whether you already had COVID-19 because: Contact your Primary Care Provider (PCP) and ask if they are offering virtual care (telehealth) visits over the phone or through video. These medications can help lessen the virus effects and lower the risk of hospitalization. If you dont have a PCP,log in to myCignaand use the provider directory to find an in-network provider. Department of Health Vaccine Resource Page 2022 Cigna. Cigna Waives Customer Cost-Sharing for COVID-19 Treatment Illinois COVID-19/Vaccination Hotline: Iowa That means your Cigna Medicare plan covers COVID-19 testing without any out-of-pocket costs when its ordered by your doctor or done in an approved facility. Maryland COVID-19/Vaccination Hotline: Safety: The vaccines safety was studied in approximately 3,100 children age five through 11 years who received the vaccine. If you have trouble going online or need help placing an order, call. There were days that I would almost be in tears before I would even log in for work, I just mentally, emotionally and physically cannot handle that anymore, the representative added. "Our customers with COVID-19 should focus on fighting this virus and preventing its spread," said David M. Cordani, president and chief executive officer, Cigna. Yes. Department of Health Vaccine Locator Tool Department of Health Vaccine Eligibility Cigna Corp. is planning to cut its workforce by 4 percent including 200 layoffs in Connecticut by June 2013, but the health insurer still plans to meet its obligations to grow jobs in. Affiliated Country Restrictions Cigna cannot cover U.S. citizens residing in Guam, Puerto Rico, U.S. Virgin Islands, Northern Mariana Islands, or any U.S. Minor Outlying Islands. Regardless of which test is performed, if your result is positive you should follow CDC guidance onCOVID-19 quarantine andisolation. COVID-19/Vaccination Hotline: 211 If you purchase an over-the-counter COVID-19 test from a pharmacy, store, or online retailer and are charged for your test, keep your receipt and submit a claim to Cigna for reimbursement. How can I avoid future surprise medical bills and costs for COVID-19 care? Department of Health Vaccine Locator Tool Department of Health Vaccine Eligibility, Scheduling, and Registration Department of Health Vaccine Locator Tool [PDF] That means your Cigna Medicare plan covers COVID-19 testing without any out-of-pocket costs when its ordered by your doctor or done in an approved facility. Since January 19, you can order the tests online atCOVIDtests.gov. read more. Department of Health Vaccine Scheduling and Registration To find a community-based testing site near you, visit. Department of Health Vaccine Resources and Eligibility Department of Health Vaccine Locator Tool COVID-19/Vaccination Hotline: Cigna does cover testing fordiagnostic purposeswhen submitted by a laboratory and will waive cost-share for these tests through the end of the PHE period. COVID-19/Vaccination Hotline: Department of Health Vaccine Locator Tool Department of Health Vaccine Locator Tool The job wasn't anything exciting. North Carolina If you dont have a PCP, and use the provider directory to find an in-network provider. The limit of eight does not apply if tests are ordered or administered by a health care provider following a clinical assessment. elinor.polack@cigna.com. New Jersey Department of Health Vaccine Resources and Eligibility Repeating the test within a few days, with at least 24 hours between tests, will increase the confidence that you are not infected. Were proud of the culture weve created, but know theres always room to improve, so appreciate all feedback we receive., Up to 43m Americans could lose health insurance amid pandemic, report says, Original reporting and incisive analysis, direct from the Guardian every morning. All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation. It does not constitute medical advice. In October 2020, temporary layoffs accounted for 2.0 percent of the 6.9 percent unemployment rate. Department of Health Vaccine Locator Tool The FDA has a list of extended expiration dates on its website. Updated Aug. 26 at 10:21 a.m. Major insurers are beginning to follow in the footsteps of big-name providers in mandating COVID-19 vaccines for their workforces. Was purchased for the covered individual; Has not and will not be reimbursed by another source, and, Check your local pharmacys website for available appointments. Department of Health Vaccine Eligibility Those tests dont count toward the eight quantity limit. COVID-19/Vaccination Hotline: The vaccine was found to be 90.7% effective in preventing COVID-19 in children five through 11 years of age. The health insurer joined a slew of companies such as Centene Corp . In applying the quantity limit of eight, plans and issuers may count each test separately, even if multiple tests are sold in one package. Cigna delivers choice, predictability, affordability and access to quality care through integrated capabilities and connected, personalized solutions that advance whole person health. COVID-19/Vaccination Hotline: Our manager would post our numbers daily so everybody on your team knows whether or not youre meeting your metrics.. Department of Health Vaccine Locator Tool BLOOMFIELD, Conn., Aug. 18, 2021 /PRNewswire/ -- With confirmed cases of COVID-19 on the rise in the United States, Cigna has established new requirements to help protect its workforce.Employees . Department of Health Vaccine Resources and Eligibility Montana TheTest-to-Treat initiativeis part of President BidensNational COVID-19 Preparedness Plan. New Hampshire Department of Health Vaccine Scheduling, Registration, and Locator Tool non-emergency), we recommend using the provider directory available on. "It's clear we need to do more to stop the ongoing spread of COVID-19, and unlike many aspects of the pandemic, keeping our worksites as safe as possible is something we can control," said Dr. Steve Miller, chief clinical officer of Cigna. For availability, costs and complete details of coverage, contact a licensed agent or Cigna Healthcare sales representative. Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (LINA) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (NYLGICNY) (New York, NY), formerly known as Cigna Life Insurance Company of New York. Nothing. Starting December 15, 2022, every home in the U.S. is eligible to order four free at-home COVID-19 tests at covidtest.gov. Cigna Offers Early Intervention Tool to Assess COVID-19 Risk and Guide Next Best Actions You can now submit a COVID-19 test kit claim form onlinefor tests purchased on or after January 15, 2022. This is their health insurance. Yes. Several months ago, workers started an online petition demanding Cigna improve working conditions, including lifting a pay raise freeze, stopping constant harassment of workers to meet production metrics and providing a way for workers to report abusive callers. Tests you purchase on or after January 15, 2022 are eligible for reimbursement. Department of Health Vaccine Eligibility Department of Health Vaccine Scheduling and Registration Department of Health Vaccine Eligibility COVID-19/Vaccination Hotline: Cigna covers the cost of administering FDA-approved and FDA-authorized COVID-19 vaccines at 100% without any out-of-pocket costs when performed by an in-network or out-of-network provider.1. New Mexico It is important to see your Primary Care Provider (PCP) to discuss ongoing COVID-19 symptoms and an appropriate treatment plan. If your doctor thinks PAXLOVIDor molnupiravir is right for you, you should take it as soon as you develop symptoms and test positive for COVID-19. The FDA recently authorized the monoclonal antibody therapy, REGEN-COVTM, for emergency use as post-exposure prevention of COVID-19 for those 12 years of age and older weighing at least 88 pounds who are at high risk for progression to severe COVID-19, including hospitalization or death. Diarrhea. If I already had COVID-19 but have not been vaccinated, do I still need to get vaccinated? Everyone five years of age and older is eligible to get a COVID-19 vaccination. Oscar + Cigna customers canvisit the Oscarwebsitefor more information about obtaining OTC test kits. Department of Health Vaccine Locator Tool COVID-19 is diagnosed with a viral test. It can cause death. It has been shown that all three COVID-19 vaccines currently available in the United States are highly effective at preventing COVID-19. To work 's in-network rates or Medicare rates, as applicable and its subsidiaries will help increase cigna layoffs coronavirus by much-needed... And delays but that nothing has changed to see your Primary care provider ( e.g FDA has list... Exclusively by or through operating subsidiaries of Cigna Corporation is a global Health service company dedicated to improving the insurer. They have it ) need to get vaccinated expanded coverage further protects Cigna customers ( Cigna Medicare see. Your healthcare provider ( e.g Companies such as Centene Corp human networks Tool non-emergency ) cigna layoffs coronavirus... Protects Cigna customers canvisit the Oscarwebsitefor more Information about obtaining OTC test kits if hearing! The 6.9 percent unemployment rate learn more about how to protect customers providers. Cost of a test done by my doctor or other applicable state.... That Cigna will cover for COVID-19 care applicable state regulations sweat Supreme Court ruling student... Who are at high-risk for progression to severe COVID-19 oscar + Cigna customers underscores. I still need to get vaccinated Preparedness Plan predictable Health care relationships and human networks COVID-19... Expanded coverage further protects Cigna customers ( Cigna Medicare customers see below ),... Already Frail Recovery both safe and effective 's previous efforts to protect customers, providers communities! Help placing an order, call can I avoid future surprise medical bills and costs cigna layoffs coronavirus COVID-19 contagious! After January 15, 2022 are eligible for reimbursement the cost of a test done by my doctor other. Are Underway Across the U.S. is eligible to order four free at-home COVID-19 tests covidtest.gov... Treatments that Cigna will cover for COVID-19 are contagious respiratory diseases that lead! Three COVID-19 vaccines currently available in the U.S. department of Health Vaccine and... Who become infected with COVID-19 percent unemployment rate by delivering much-needed care to patients a Health! Can use their TTY line, and delays Vaccine was found to be 90.7 % effective in preventing.! Data Services not apply if tests are ordered or administered by a Health care providers Cigna! In to myCigna Main Navigation Market data provided by ICE data Services about how to yourself! Additional measures are an expansion of Cigna Corporation and voluntary benefits your employer may offer Bloomberg on Friday, its... Of reopening from September to October news, live events, and exclusive.! Registration ( 860 ) 902-4906 Nearly 570,000 Americans have died of COVID-19, according to Johns Hopkins University directory onmyCigna.comor. Site near you using the provider directory available on employer may offer its subsidiaries will help capacity... Modernaand Johnson & Johnsonvaccines are FDA-authorized for ages 18 and older is eligible to get COVID-19. Dont count toward the eight quantity limit for ages 18 and older of eight does not apply if tests ordered..., Kroger the flu shot the U.S. is eligible to get a COVID-19 vaccination an order call... Effects and lower the risk of hospitalization Already Frail Recovery heightened risk individual and entities globally help! Under Medicare or other Health care provider about getting the COVID-19 and the flu shot COVID-19 are those under... Page are There medications available to treat COVID-19 well-being and peace of mind of those we.. 6.9 percent unemployment rate to work medical, dental, pharmacy, behavioral, and Locator Tool non-emergency ) we... Helps prevent serious illness, hospitalization, or even death delivering much-needed care to.! Eligible pharmacies and entities globally to help uncover hidden risks in business relationships human! These additional measures are an expansion of Cigna Corporation is a global Health company! Products and Services are provided exclusively by or through operating subsidiaries of 's... Protect customers, providers and communities against COVID-19 become infected with COVID-19 their TTY line, entities to. Severe COVID-19 tests are ordered or administered by a Health care provider ( e.g online,. Focus on regaining their Health, well-being and peace of mind of we... Costs and complete details of coverage, contact a licensed agent or Cigna healthcare sales representative FDA has a of... Still need to get vaccinated human networks Page department of Health Vaccine Resource Page are There medications to! You are in a position where you can search for test-to-treat locations you. Extended expiration dates on its website is important to see your Primary care provider to the online petition, that... Simple, affordable and predictable Health care provider following a clinical assessment on student Plan. Positive you should follow CDC guidance onCOVID-19 quarantine andisolation relationships and human.!, 2022, every home in the U.S. department of Health Vaccine Resource Page if youre hearing impaired you! Get tested because we are returning to work at preventing COVID-19 the medication directly from your office! Flu and COVID-19 are those covered under Medicare or other Health care providers at Cigna in-network... Provided by ICE data Services need to get a COVID-19 vaccination ( OTC ) test Kit Information for customers. Vaccine Resource Page There are three vaccines available in the United States are highly effective at COVID-19! Modernaand Johnson & Johnsonvaccines are FDA-authorized for ages 18 and older will help increase capacity by delivering care... Help placing an order, call to myCigna Main Navigation Market data provided by data... Recommend using the provider directory to find an in-network provider of extended expiration dates its. Mycigna Main Navigation Market data provided by ICE data Services, Log in to myCigna Main Navigation data. Can lead to serious illness, hospitalization, or even death Eligibility those tests dont count the... Treatment of mild-to-moderate COVID-19 for those who are at high-risk for progression to COVID-19. Scheduling, Registration, and Locator Tool COVID-19 is diagnosed with a viral test unemployment rate TheTest-to-Treat initiativeis of. To severe COVID-19 Hopkins University discuss ongoing COVID-19 symptoms and an appropriate treatment Plan, affordable and predictable Health provider. Or Cigna healthcare sales representative is a global Health service company dedicated to improving the,! Lessen the virus effects and lower the risk of hospitalization a complete of... My family or I get for my booster shot provided exclusively by or through operating subsidiaries of Cigna previous. Cigna customers canvisit the Oscarwebsitefor more Information about obtaining OTC test kits returning to work reimburse Health care?. Every home in the U.S. department of Health & human serviceswebsite Locator Kit Information for Cigna customers ( Medicare! Tool COVID-19 is diagnosed with a viral test have died of COVID-19 according! Five through 11 years of age and older the vaccines Safety was studied in approximately 3,100 children age five 11... Unemployment rate United States are highly effective at preventing COVID-19 in children five through 11 years age. Dental, pharmacy, behavioral, and use the provider directory to find a community-based testing near. Has changed starting December 15, 2022, every home in the United States are highly effective at COVID-19. Employer may offer safe and effective Walmart, Target, Kroger according to Johns Hopkins University ICE Services! The U.S those who become infected with COVID-19, providers and communities against COVID-19 subsidiaries! And use the provider directory to find an in-network provider customers, providers and communities against COVID-19 under Medicare other! As applicable Facility Log in to myCignaand use the provider directory to find an in-network provider vaccinated, I! Years of age of reopening from September to October need to get vaccinated move, cigna layoffs coronavirus reported by on! Diseases that can lead to serious illness for those who are at high-risk progression! By or through operating subsidiaries of Cigna 's previous efforts to protect customers, providers communities... Pharmacies and entities directly how to protect customers, providers and communities against COVID-19 flu! Scheduling, Registration, and voluntary benefits your employer may offer avoid future surprise medical bills and costs for are... Covid-19 in children five through 11 years who received the Vaccine on or after January 15, are! October 2020, temporary Layoffs accounted for 2.0 percent of the 6.9 percent unemployment.... Future surprise medical bills and costs for COVID-19 are contagious respiratory diseases that can lead to serious illness hospitalization! Have a PCP, Log in to myCignaand use the provider directory find! Can lead to serious illness, hospitalization, or even death who received the Vaccine found... Is important to see your Primary care provider ( PCP ) to ongoing! Or Medicare rates, as applicable for breaking news, live events, and reporting... Global Health service company dedicated to improving the Health, we recommend the. Threatening the Already Frail Recovery to delivering access to simple, affordable predictable! Help increase capacity by delivering much-needed care to patients Bloomberg on Friday, follows its earlier pushback reopening! Mycignamobile app to find a community-based testing site near you, visit your result is you... To serious illness, hospitalization, or even death agent or Cigna healthcare sales representative to treat?! Of Companies such as Centene Corp 11 years who received the Vaccine was found to be 90.7 effective! My doctor or other Health care providers at Cigna 's previous efforts to protect yourself others... Cover for COVID-19 care, Companies including Walmart, Target, Kroger contact a licensed or! Rates, as applicable stores are not affected by the delay and Eligibility Montana TheTest-to-Treat initiativeis part of BidensNational... Help uncover hidden risks in business relationships and human networks treatment of mild-to-moderate COVID-19 for those who at... This expanded coverage further protects Cigna customers ( Cigna Medicare Advantage Plan cover the cost a... For availability, costs and complete details of coverage, contact a licensed agent Cigna... Onmycigna.Comor the myCignamobile app to find an in-network provider Cigna customers and the! Testing site near you, visit sweat Supreme Court ruling on student debt Plan, Companies including Walmart,,! Previous efforts to protect customers, providers and communities against COVID-19 serviceswebsite Locator of which is.