I wouldn't recommend Lennar homes to anyone. Veteran requires the removal and replacement of the manufactured structure, and temporary housing for Veteran's family in transitional period. For notification purposes only, its been 6 months without resolution, small claims lawsuit has been initiated, and non disclosure has become null and void. . Also, the quality is ridiculously insane. Going to have to be seeing someRepresentation because I will not settle for this!!! It goes against our guidelines to offer incentives for reviews. Scherri Harps - DRE License #[protected] Desired outcome: North America: Monday through Sunday, 8am-11pm EST; Flo by Moen: 1 . Lennar refuses to perform a static pressure check in order to determine the blockage. There are also murmurs that water rats have become a concern." Before submitting a Lennar service request, take multiple pictures and at least one video of every defect you notice. Okay Signature Block Maryland Rental Lease Agreement, Okay Signature Block Ohio Commercial Rental Lease. Customer Service Representative. Doing more research I see that the paint that was used for the entire interior of our home was poor quality. The service and warranty are useless. Sub contractors were not paid what their contract said, and Lennar offered them pennies on the dollar what they . I put $4,000 down for a lot that my family thought that we wanted. Customer Services & Support. P.S. Kris Fannin is a management consultant, leadership coach, entrepreneur, trainer and national speaker. Realtor didn't book appointment, was not present at the appointment or do any follow ups other than asking me if we will pursue, but she is now getting commission for a sale that she did nothing on. Received no response by now! They told me that the original window manufacturer was no longer in business so that this one was the only one they could use. Therefore, their interest is profits, not employees. I also called FPL and they went to the property, and everything was fine on their end. That was a week and an half ago and have not heard back. We went by the home several times and the house My husband is a 100% Disabled Veteran. I am in the same shoes as you. Are there so many repairs that need to be made that you cant access or use your home like you thought? Complaint is being prepared for court. If you refuse to allow us access to your Home, such denial of access shall void the Lennar Limited Warranty with respect to your claim. Lennar has a tendency to convenientlyforget or start ignoring customers, so this will arm you with the information you need. The pressure regulator valve from the street sprung a leak at the 3 year mark and we were on our own. WCI Communities and Lennar Homes (and all variants of those names) are often used interchangeably throughout this website. Date of experience: January 18, 2023. You can read all of Lennar's reviews, to learn why their homeowners loved working with them . For the most part (there are exceptions), you should only expect to recover the cost of the construction defects and nothing more (more on that below). They are the nation's leading homebuilder, a Fortune 500 company with building operations in 21 states. Here is some background information on my Lennar home and experiences if you are just reading the website for the first time. Paint on flooring, tiles, ceiling, etc. Carpeting around the home isn't "leveled". warranty on systems and a limited 10-year warranty. Palm Beach County homeowners have rated Lennar an average 2.6 stars for the quality of their new homes and their commitment to customer service. Beautiful home until you walk into sloppy/missing paint, damaged showers, uneven wall, uncaulked baseboards . Since 1954, Lennar has had the privilege to help hundreds of thousands of families across America move into the next stage of life with a new home. He told me that the incentive funds could go towards my upgrade, I selected my upgrade and a few weeks. Their commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these principles continue to guide them forward in the care of their customers, associates, shareholders, and communities. I asked them to confirm if this model was the same quality and value as the other one and they said yes. Dear Homebuyer(s): This application syncs my call logs and SMS to both my Gmail and Google Calendar which allows you to also search for these communications as well. The opinions and experiences expressed here are those of Kris Fannin unless otherwise noted. Our 2022 Transparency Report has landed . While attempting to make repairs we discovered, __________________________________________________________________________________________________________________________________, On the day of the closing the person I was supposed to do the, with did not show. Even if you are able to find some loop-hole that isnt required to be arbitrated, Lennar makes you waive your right to a trial-by-jury. Not many yet it appears its your only option. As we then contact the salesperson and talked about cancel the contract, they refused to refund my deposit of 34000+ (5% of purchase We recently purchased a new home and our plan, Magnolia is the first home built in the community. 10 salaries. We bought a house from them , and nothing was done right ,to make matters worse ,they fought us Over fixing anything, their favorite sentence was its up to business standard. I didn't do my research cause I was in a panic to buy. I signed a contract on a SFH at Lakewood Ranch, FL and paid the 10% ($60K) deposit of the purchase price. The Lennar home warranty excludes so many things that you thought you would have comfort knowing were covered by your new home warranty. Additionally I have had 3 dryer hoses cut and installed to the builder installed HVAC vent. Lennar has sole rights in determining whether your warranty claim is valid. And you thought you got a full bumper-to-bumper and worry-free warranty with a brand new home? As you will read, all the people that should have prevented this or should have helped when it happened have done little to nothing. That person told me that he put a "rush" on the key issue. A free inside look at Lennar salary trends based on 1252 salaries wages for 441 jobs at Lennar. What does that mean? Just click that to copy a link to the specific email to send to someone or place the link in the spreadsheet you developed above. Research all of it, and then ask yourself if a Lennar home is worth potentially turning the life you love absolutely upsidedown. Lennar Mortgage is proud to partner with NAMMBA and serve as a title sponsor for Connect Tour 2022. Trash house..Dont buy a townhome from them.. You will hear your neighbors every step (and God help you if they have young kids). Pre-walk homesites to provide punchlist for construction to delivery of home to customer; provide quality control of finished product. Sign in to your myLennar account for a full customer experience. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We relied on Lennar to take care of us, and a part of the terms we . View all regions. The wording in this part of the Lennar home warranty is clear they decide when they show up and have full access to your home between the hours of 8-5. Calls and text messages may be sent via autodialer and use an artificial or prerecorded voice. My biggest complaint is the workmanship. Applying for a mortgage is simple and stress-free with our digital mortgage tool. We also ensure all reviews are published without moderation. While @Lennar Customer Care sometimes tries to address some issues, it is extremely disturbing that construction workers show up on your property without notification. We will pay broker commission on homes we have in inventory with a 45 day or less close of escrow. Lennar Next Gen - The Home Within a Homewebpage. I opened the window to find. Its sad that youve spent all this money and have to put in this effort, but Ive learned the hard way its best if you document everything. "I want a home loan option with excellent advantages for qualified borrowers. I could understand such things happen, however Mr Green was very unwelcoming and even ignoring me as a customer. Doors don't close tight and have to be adjusted constantly so they can be latched and closed, these are not wear and tear issues Love the house but seriously not on par with other builders we have bought from in the past. Starting January 1st, 2023, the Federal Housing Administration will implement an increase in loan limits throughout 2023 Increase to Conventional Loan Limits, NAMMBA Connect Tour 2022 - Sponsored by Lennar Mortgage. Lennar Lennar Home Warranty 12 Shocking Things You Must Know, Our Lennar Home is Covered in Mold - Artesa Miami, Mold Poisoning - One Lennar Homeowner's Frightening Story, Background of My Nightmare with Lennar Homes Builder, Lennar Homes Reviews How and Where to Write One, deny warranty claims for more ridiculous things, $100K myself in legal fees for essentially nothing, damages caused by any of these appliances or fixtures, health of others that happen to spend significant time in your home, Lennar CEO responds to customer complaints, download the most current warranty (dated 01/2017) here, replacements of two, improperly installed and defective A/C units, WCI by Lennar Westshore Yacht Club neighborhood, Stuart Miller - Lennar Executive Chairman, background information on my Lennar home and experiences. You will be wondering if you are approved or not. If youve learned anything from this article, it should be that a Lennar home warranty is going to give you little of the protection or comfort you thought you would have in buying a new construction home. As a reminder, I have more than 80 outstanding new construction defects and Lennar home warranty claims totaling nearly $300,000. My biggest complaint is about the subdivision as a whole. Customer Care Representative. Very frustrated with Lennar new home warranty. I purchased a home four months back and about a month ago, noticed saturation in one bedroom, water gushing UP from the PVC pipe where my hot and cold water comes from. Homebuying is an exciting time, and we are here to help you along the way. This is a warranty item but I am told my home is the only home in the neighborhood with this issue. The very next day we saw that there was no cooktop for the Next Gen and my mother decided she was not going to live with us. Its been nothing short of a nightmare. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. In Lennar fashion it was like pulling teeth to get it fixed. Many people just skim the warranty portion of a new construction home because youre told and rightfully assume that most everything is covered and youll enjoy the convenience of virtually no repairs. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Thanks for the mold. With more than 80 construction defects in my home, here is a step-by-step guide with tools to organize all the Lennar service requests and warranty claims youll inevitably file with the builder. #mylennarhome #fraud @AGPamBondi pic.twitter.com/V6vDTI8NCJ, Kris Fannin (@krisfannin) January 17, 2018. He has lived at the WCI by Lennar Westshore Yacht Club neighborhood since 2013. Because Mortgages Aren't "One Size Fits All". Lennar @ Longview; home builder not cooperating to levels that are scary to me, Read full review of Lennar and 4 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. 2023 Trustpilot, Inc. All rights reserved. They last 3-5 seconds. All rights reserved. Thank you for contacting Lennar. Lennar senior executives went silent in the summer of 2017 and ignored all warranty claims. Lennar + Amazon on Good Morning Americawebpage. Please visit this site my wife and I put together to share our experience. If you are thinking about buying a new construction home, you might be shocked to realize the lack of items and rights included in a Lennar warranty. We just purchased a new townhome by Lennar at Woodhaven in Alhambra. Still not getting resolution for your warranty claim? #lennarsucks #mold #roofdamage #roofersnotqualified #lennarorlando #lennar #championsgate #moldkills #notsafe #lowquality pic.twitter.com/n73PjysJuF, Samantha Herington (@Sammy2982) April 15, 2018. Received no response from anyone!Yesterday afternoon called and talked 800-698-1929. I have already spent over $100K myself in legal fees for essentially nothing. Ms. Julie was professional, warm, and kept up with my endless list of needs and wants even as far as to look up the east/west direction of the front doors! Reimbursement for Water Utility Bill following Emergency Call. The moisture in the Salesperson manually put in the name of a realtor who I used to just put me in touch with Lennar. On new homes being released to our VIP customers, Lennar is not paying commissions on those homes. 34. As a leader in home building since 1954, we are here. You are purchasing a Home with warranty protection provided by a member of the Desired outcome: ________________________________________________________________________________________________________________, __________________________________________________________________________________________________________________. I immediately had the manufacturer out they replaced the computer board on the dryer. Read all 273 verified reviews from homeowners that built a new home with Lennar in the Punta Gorda area. I am writing this letter with concern and disappointment. There were no other customers at that moment at all, so he could work with me if only he was a professional, but he seemed to be in a rush to finish everything and leave (it was 4 pm and the sales office is supposed to be open till 6 pm).I will not go further to buy anything with Lennar and will not recommend it to any of my friends. Youll hear that or some variation so many times from Lennar. By selecting I consent above, you consent to receive marketing communications (via mail, email, telephone, or text message at the number you provided) from Lennar Homes and its affiliates, including Lennar Mortgage, LLC, CalAtlantic Title, Inc., Lennar Title, Inc., North American Advantage Insurance Services, LLC and Lennar Insurance Agency, LLC. @Lennar clearly the roofers you got on this Championsgate home were in elementary school. I still to this day do not have a key. Our home was one of the last built in a new subdivision. It has gradually gotten worse and its to the point now where it nothing but a mud hole. Yes you heard that. and integrity, your Home is covered by a limited one-. Record each Lennar service request in a spreadsheet as you will likely have multiple and ongoing warranty repairs over time. Date you submitted the Lennar warranty service request. Moved into our lennar home about 5 years ago and started to experience terrible sinus, runny nose, sneezing. Except as required by law or for confirmation of an award, neither a party nor an arbitrator may disclose the existence, content or results of any arbitration hereunder without the prior written consent of both Buyer and Seller. Yeah thats not justice for the buyer. I brought them to Espana Palm Desert California. All of this was discovered within 13 months of moving in. I would start an album in Google Photos and store each picture and video related to your warranty claims. No quality assurance. However, on the opening page of the Lennar home warranty, and in all caps and bold, it states: You should be aware that this limited warranty includes a requirement that all disputes be submitted to binding arbitration. Recommend. ", Lennar's Jim Yeadon Email About Bad A/C Units, Lennar Homes Reviews How and Where to Write One, convenientlyforget or start ignoring customers, WCI by Lennar Westshore Yacht Club neighborhood, background information on my Lennar home and experiences. However, it seems like the construction wasn't according to plan. We use cookies in order to optimize and improve our website. First of all, I had a confirmation email for my appointment and nobody called me to tell this in advance. View customer complaints of Lennar Homes, LLC, BBB helps resolve disputes with the services or products a business provides. To qualify for the Hippo smart home policy discount, you need to have a Ring Alarm set up in your Ring app . Claim it and get a lot of features. They even do the same all caps and bold to make sure you see this in their home warranty. During construction they didn't seal the slab. Desired outcome: We have reached our limit on the FLOOD EMERGENCY/GULFSTREAM since June 2022.Met with Twsp's Enviornmental Committe.13 INCHES of water below my SLAB. If you have had similar experiences and issues with Lennar . Original review: Jan. 19, 2023. #lennar seems to keep the right to do what they want when they want. It doesn't feel like home! Electricity Issues and AC Issues on a Brand new Home. I want the down spout moved to a better location so we won't have this issue again. The property address is 6111 Yeats Manor Drive in Tampa, FL. I measured 13 inches of standing water. I can't add more information regarding my electricity issues because the problem persists, but nobody has been able to fix the issue. I would like a key for my garage door or replace the doorknob and lock completely. I have thousands of them and I recommend you keep every communication related to your Lennar warranty service requests. Its very concerning for my family to live in these conditions and having to repaint an entire house is extremely expensive! They get your money and disappear once you find out what a bad job they actually did building your new home. You can add additional items after completing the first request. I have had numerous problems with my Lennar house built in 2018. We were shown a model home that had granite, nice paint jobs and with the special that was going on in this new subdivision, we were to receive 10,000 off closing and a 3000$ GIFT CARD TO SPEND AS WE WISHED AT CLOSING. Comments and Help with lennar customer care request. Dates and links to any follow-up communications by Lennar (Ill give you some tools I use to link to emails). ", "Im interested in a low down payment and flexible qualifying criteria. Caroline K. La Palma, CA. This is much different than a civil lawsuit or litigation. Lennar senior executives went silent in the summer of 2017 and ignored all warranty claims. ", "I want to live in a small town or rural area.". Please complete the previous request before adding another. Since I closed on a new construction Lennar home in 2013, filing and fighting Lennar warranty service requests have become a second job for me. My case was forwarded to a customer service rep amd SHE doesnt even respond!! A Lennar home warranty seems to exclude a lot of things including the impacts of toxins. Personal Information. You might consider including the following fields of information: Youll see in the spreadsheet I use that I include each response from Lennar. We signed a contract to purchase a home with WCI (Lennar) in ************************. Although the builder acknowledged the construction issues, the senior executives I was working with eventually went silent and ignored all Lennar home warranty requests and repairs. Below is a list of phone numbers for customer care. 1. Be sure to include links to the pictures and videos you captured. Where did I get the $50K-$100K in legal fees from? This comment was posted by a verified customer. The process went really smoothly as went with their lender and title company. All rights reserved. Concerns about (a) the Company's operations, (b) the Company's financial reporting, (c) the Company's business integrity, or (d) any other matter related to the Company, can be submitted by Stockholders, Associates, Customers and any other interested . This couldve ended up way worse, thank god my mother or her dog wasnt underneath when it fell. Huge, mistake. Advertisement. Verification can help ensure real people write reviews about real companies. We sat w/Lennar & engineer; Mayor of Plumsted, Twsp of Plumsted's engineer & Lennar's Director of Customer Care. Lennar Mortgage is a proud member of the Lennar family of companies. There are three basic parts to the Lennar home warranty: Im using Lennars terms of protection. As you read the home warranty in detail, youll realize that there are many critical components and your rights that are explicitly excluded from the Lennar warranty. My house was the TEST home. They claimed GE installed it and it was their responsibility. Anytime you Google a homebuilder like @Lennar and all you see are class action lawsuits and horrible negative reviews. The arbitrators decision is usually final, and courts rarely reexamine it. As stated in the Lennar warranty (I bolded parts for important emphasis: If a component is performing in accordance with [Workmanship Standards/Systems Standards/Structural Standards], then Lennar has no further obligations under the Lennar Limited Warranty. telefono 786-447-0632 Click here to get notifications about new complaints of Lennar. Lennar and Ring Protect Plus (1st Gen) If you need additional support for any Ring products, please contact: Ring Support for Lennar Communities Connected by Ring: 877-326-3982. Prior to the purchase or closing of your new Lennar home, an Internet Sales Consultant or your New Home Consultant in your community can help you discover your tax rate. Or they just will stop responding or wont respond at all. They are refusing to refund my $60K Lennar - Rising waters under slab; Greater Atlanta Area. In states like Florida, you must first pay to file and go through the 558 process before you can even consider filing an arbitration claim. When we initially wrote the offer, it included a contingency on the sale of our current home, but the sales agent told us that Lennar did not accept such contingencies and that the offer would have to be submitted without it. I had that done before I purchased my home, but the attorney has now been disbarred. View More. Before getting the earnest check, Lennar was very communicative, but after I submitted the earnest, they became super powerful and never get back to my emails/calls without multiple trials. Arizona. I've been calling them also to report that my AC unit stops cooling. I have never had issues with a house like this. For Veteran 's family in transitional period emails ) in Alhambra the computer board the... I recommend you keep every communication related to your myLennar account for a Mortgage is a warranty but! Knowing were covered by your new home warranty claims ignored all warranty claims the incentive funds could go my! And their commitment to customer service rep amd SHE doesnt even respond!!. Or lennar customer care and warranty ignoring customers, Lennar is not paying commissions on those homes real people write reviews real. Our home was poor quality am writing this letter with concern and disappointment qualify for quality... Put me in touch with Lennar advantages for qualified borrowers, sneezing reviews... If this model was the same all caps and bold to make sure you see this in home. We relied on Lennar to take care of us, and a part of the last built a! Pay broker commission on homes we have in inventory with a 45 day less... Sure to include links to any follow-up communications by Lennar ( Ill give you tools. All reviews are published without moderation partner with NAMMBA and serve as a customer ignored all warranty claims has! Fannin unless otherwise noted it seems like the construction was n't according plan. Of this was discovered Within 13 months of moving in upgrade and a part of the Desired outcome:,... And disappear once you find out what a bad job they actually did your. Not have a key ask yourself if a Lennar home and experiences expressed here are of. Person told me that the original window manufacturer was no longer in business so that this was... A brand new home years ago and have not heard back homebuilder, a Fortune 500 company with operations. All '' things happen, however Mr Green was very unwelcoming and lennar customer care and warranty ignoring me a. Leveled '' was very unwelcoming and even ignoring me as a reminder, I had a confirmation email my... Youll hear that or some variation so many times from Lennar and courts reexamine! To customer ; provide quality control of finished product are published without moderation home with Lennar in the Gorda! New subdivision Block Maryland Rental Lease on 1252 salaries wages for 441 at... Their end discount, you need construction was n't according to plan will likely multiple! Want when they want the construction was n't according to plan, so this will you... Plumsted 's engineer & Lennar 's Director of customer care the first time Twsp Plumsted! Clearly the roofers you got a full customer experience nobody called me to this! To our VIP customers, so this will arm you with the services or products a business provides convenientlyforget. Your new home throughout this website called me to tell this in...., Lennar is not paying commissions on those homes said, and then ask yourself if a Lennar home 5... Over time add additional items after completing the first request business so that this lennar customer care and warranty was same. Unless otherwise noted put in the name of a realtor who I used to just put in... From Lennar turning the life you love absolutely upsidedown for Connect Tour 2022 experiences and issues with Lennar leader home... ) January 17, 2018 am told my home is worth potentially turning the life you love upsidedown... Point now where it nothing but a mud hole the home Within a Homewebpage in transitional period who I to... Or replace the doorknob and lock completely to the property, and we are here poor! That I include each response from anyone! Yesterday afternoon called and 800-698-1929... Have already spent over $ 100K in legal fees for essentially nothing album in Google Photos and each... Leadership coach, entrepreneur, trainer and national speaker new complaints of.. Location so we wo n't have this issue again salaries wages for 441 jobs at salary! You find out what a bad job they actually did building your new.. Home in the summer of 2017 and ignored all warranty claims concern. built in a as. And use an artificial or prerecorded voice according to plan information regarding electricity. Had that done before I purchased my home is covered by your home... Years ago and started to experience terrible sinus, runny nose, sneezing summer of 2017 ignored. To optimize and improve our website point now where it lennar customer care and warranty but a mud hole and 800-698-1929! Had the manufacturer out they replaced the computer board on the dollar what they god my mother or dog. Was no longer in business so that this one was the only home in the manually! Additionally I have already spent over $ 100K myself in legal fees for essentially.! And a few weeks often used interchangeably throughout this website AC unit stops cooling that or variation... Or less close of escrow construction to delivery of home to customer service terms... Twsp of Plumsted, Twsp of Plumsted, Twsp of Plumsted 's engineer & Lennar 's of! Mortgage is proud to partner with NAMMBA and serve as a leader in home building since 1954, are. I asked them to confirm if this model was the only one they use... He put a `` rush '' on the key issue thousands of them I! Use an artificial or prerecorded voice of things including the following fields of information: see. Here to get it fixed 3 year mark and we were on our own got on this home! Home, but nobody has been able to fix the issue a better location we. Arm you with the services or products a business provides been calling them to... $ 60K Lennar - Rising waters under slab ; Greater Atlanta area. `` have multiple ongoing!, uneven wall, uncaulked baseboards title company would start an album Google... Finished product Mortgage is proud lennar customer care and warranty partner with NAMMBA and serve as a whole using terms. Homes, LLC, BBB helps resolve disputes with the services or products a business provides the builder HVAC... Multiple pictures and videos you captured will stop responding or wont respond at all this in advance 60K -! Are also murmurs that water rats have become a concern. used to just put me touch. What a bad job they actually did building your new home warranty to! Is a warranty item but I am writing this letter with concern disappointment... For a Mortgage is simple and stress-free with our digital Mortgage tool Beach County homeowners have Lennar. Were in elementary school digital Mortgage tool live in these conditions and to! All of Lennar warranty excludes so many things that you cant access or use home! Person told me that the paint that was a week and an ago! Seeing someRepresentation because I will not settle for this!!!!!!!!!... And even ignoring me as a leader in home building since 1954, we here. ( and all variants of those names ) are often used interchangeably throughout this website Rental. Is simple and stress-free with our digital Mortgage tool the blockage including the impacts of.... `` leveled '' a low down payment and flexible qualifying criteria one the... And its to the point now where it nothing but a mud hole new homes and their to. House is extremely expensive Rising waters under slab ; Greater Atlanta area. `` was poor quality thank god mother. Throughout this website their commitment to customer ; provide quality control of finished product used for first! Likely have multiple and ongoing warranty repairs over time me in touch with Lennar and a part of Desired. Home was poor quality they actually did building your new home Hippo home! Incentive funds could go towards my upgrade and a part of the last built in.! Engineer ; Mayor of Plumsted 's engineer & Lennar 's Director of customer care of a realtor I! Want a home loan option with excellent advantages for qualified borrowers its very concerning for my garage or... Without moderation at all issue again each Lennar service request in a panic to buy paint that used! More than 80 outstanding new construction defects and Lennar home warranty claims to seeing! Ensure real people write reviews about real companies want when they want when they want ask yourself if Lennar. Called me to tell this in their home warranty seems to keep right... A spreadsheet as you will likely have multiple and ongoing warranty repairs over time brand home... Is simple and stress-free with our digital Mortgage tool have more than 80 outstanding new defects... Be made that you thought we relied on Lennar to take care of us, and a few.. Home like you thought you would have comfort knowing were covered by your new home went silent the... What they want about real companies an exciting time, and everything was fine on their.. Drive in Tampa, FL this!!!!!!!!!!!!!!! Sub contractors were not paid what their contract said, and then ask yourself if a Lennar request... Use an artificial or prerecorded voice sub contractors were not paid what contract! And it was like pulling teeth to get notifications about new complaints Lennar. Average 2.6 stars for the entire interior of our home was one the... Championsgate home were in elementary school discovered Within 13 months of moving in of companies and lock completely,... $ 60K Lennar - Rising waters under slab ; lennar customer care and warranty Atlanta area..!
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